Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Param Virdee at JOHNS&CO. He is highly professional, cooperative, and efficient. His attention to detail made the entire process seamless and stress-free. I highly recommend Param for anyone looking for outstanding service in real estate. Thank you, Param, for your hard work and professionalism!
Abduljawad · 16 October 2024
Agent replied · 26 December 2024
Hi Abduljawad,Thank you for your kind words and for taking the time to share your experience with Param! We’re thrilled to hear that he was able to make the process seamless and stress-free for you. Delivering outstanding service is what we strive for, and we’re glad Param’s professionalism and attention to detail made an impact. We truly appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotPriscilla is a great agent!
Priscilla is a great agent!I have been with Johns and Co for around 8 years, with them helping me to let out my property. Priscilla is the latest in a long line of excellent agents who solve my issues promptly and completely. It makes the whole service seamless and easy - I recommend Johns and Co completely!
Samie · 8 July 2024
Agent replied · 26 December 2024
Hi Samie,Thank you for leaving this review. It's great to hear from a valued client, and we're pleased that our team have continuously impressed with their efforts to make the process as smooth as possible for you. We will be sure to pass your kind words along to Priscilla.
★★★★★ 5/5
TrustpilotThe service with this company is is…
The service with this company is is fantastic. They have assisted me time and time again. I haste to add that in my opinion Charlie is the man to see and deal with. I won’t recommend him as I don’t want his time taken up by someone else👍🤦
PEL · 28 November 2024
Agent replied · 26 December 2024
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our service. It's great to know that Charlie has made such an impact. We’ll keep working hard to ensure you receive the best service possible!
★★★★★ 5/5
TrustpilotAlthough the rental process is alien to…
Although the rental process is alien to me and I was doing it overseas. The guys in Johns & co made it super easy and they were very professional, helpful and patient. I even felt comfortable to send my son alone knowing that they will help him settle down easily and they did it very professionally.
Eisa · 27 September 2026
★★★★★ 5/5
TrustpilotProactive Customer Service
Alexandra-Luciana Ene my lettings negotiator was proactive from the start. She's always 2 steps ahead. Nothing was too much trouble. Thanks Alexandra for making it all easy. I also want to give a shout out to Vanessa Sins. For her support for other admin related requests. Appreciate the speed.
Joseph · 1 November 2024
Agent replied · 26 December 2024
Hi Joseph,Thank you for sharing your experience with Alexandra and Vanessa. We’re so pleased to hear Alexandra’s proactive approach and Vanessa's support have contributed to an efficient process. If you need any further assistance please don't hesitate to get in touch, we are always here to help!
★★★★★ 5/5
TrustpilotNicole Wright has been amazing
Nicole Wright has been amazing. Fast and reliable support.
Gab · 17 September 2026
★★★★★ 5/5
TrustpilotBrice Green is good
brice green is proactively providing useful advice and following up service on valuation service to us. Brice is a great from Johns and Co.
Wilson · 7 June 2026
★★★★★ 5/5
TrustpilotProfessional and Friendly Team
I've been looking for a property for some time and had mixed experiences, but I must say that the experience was top notch. Friendly and professional approach where it feels like we have worked together well to get the property that's right for me. Thank you Leigh and Sebastian
Mike · 23 October 2024
Agent replied · 26 December 2024
Hi Mike,Leigh and Sebastian are thrilled to have helped you find the perfect home. It's fantastic to hear you have established a wonderful partnership. Thank you for trusting us through this process!
★★★★★ 5/5
TrustpilotMichael Fadiora has been of exceptional…
Michael Fadiora has been of exceptional aid to me whilst helping me figure out everything I need to in order to move into my first apartment. Rachel Massey has helped me greatly with my contracts and the whole process was made smooth, quick and easier for me to understand amongst their help greatly.
Alexa · 20 August 2024
Agent replied · 26 December 2024
Hi Alexa,Thank you for your fantastic review! We’re thrilled to hear that both Michael and Rachel provided exceptional support during such an important milestone, moving into your first apartment. We understand how overwhelming the process can be, and it’s great to know that our team made it smooth and straightforward for you. We wish you all the best in your new home!
★★★★★ 1/5
GoogleI’ve had a nightmare experience with john co since the very beginning. First, they were incredibly inefficient with the move-in process, delaying my tenancy start date by three weeks and leaving the property vacant for that entire time.
What makes this even more ridiculous is that they failed to carry out mandatory safety inspections (EICR, Gas Safety, EPC) during those three weeks of vacancy. Instead, they have contacted me three times in just my first three weeks of living here, demanding access for various contractors. It feels as though they are using me as an unpaid property manager to coordinate their overdue maintenance.
If you value your time, privacy, and mental peace, I strongly advise you to look elsewhere. Their management is a complete mess.
Airuro · 2 April 2026
★★★★★ 5/5
TrustpilotExcellent Relocation Service
I can’t recommend Matt Spencer at Johns&Co enough! Moving from the Bahamas to London was a big task, but Matt made it so much easier. From the start, he really took the time to understand what we wanted in a home, and his advice on neighborhoods and properties was spot on. We’re thrilled with the house he found for us, it’s perfect! Thanks again, Matt, for all your help and for making our move a breeze!
Michas · 16 December 2024
★★★★★ 5/5
TrustpilotVery pleased with Johns&Co
Vanessa did a fantastic job with my engagement. I was thoroughly pleased when I finally moved into the flat. The flat had been prepared in advance with all the living essentials like toiletries even before I got there. Thank you Vanessa and team at Johns&Co. You guys rock!
Jude · 24 October 2024
Agent replied · 26 December 2024
Hi Jude,Thank you for your kind words, Vanessa and the team are so happy to hear that you felt at home right from the start. It’s wonderful to know the apartment was prepared well in advance of your move-in, contributing to a great start in your new home!
★★★★★ 5/5
TrustpilotOutsanding Job from Ralph
Ralph has been tremendously helpful during the whole process. He has been very supportive and has responded perfectly to all our requests.
Juan · 9 June 2026
★★★★★ 5/5
TrustpilotNaomi Madourie - everything you could wish for in a Property Manager
Our Property Manager Naomi Madourie has been amazing in resolving our issue. Naomi is great at communication, professional in manner and followed up on the issue as promised. Naomi also recognised when the issue needed to be escalated to her Manager when the tradesperson was not communicating.
Angela · 3 November 2024
Agent replied · 26 December 2024
Hi Angela,Thank you for your kind words about Naomi! We're thrilled to hear that she provided everything you were looking for in a Property Manager. Naomi is dedicated to ensuring our clients have a seamless experience, and it’s wonderful to see her efforts recognised. We look forward to continuing to serve you!
★★★★★ 5/5
TrustpilotWell done Britney & Leigh.
Having worked in sales for a long time and having rented quite a few properties during this time it was genuinely refreshing to work with salespeople like Leigh & Britney. Particularly within this sector it was a great surprise and Britney is a great asset to their team.
Danny · 16 October 2024
Agent replied · 26 December 2024
Hi Danny,Thank you for your review! With your background in sales and property, it's incredibly rewarding to hear that working with Leigh and Britney felt refreshing. We’re thrilled that their professionalism and dedication stood out to you in a way that sets them apart within the industry. Thank you for choosing Johns & Co, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotIt’s been an absolute pleasure having…
It’s been an absolute pleasure having Peter Ogundare as my estate manager for my apartment. Not only is he professional, friendly and replies promptly when asked any questions, he genuinely wants to help the tenants he’s in charge of, great to see such a positive attitude within Johns&Co. Cheers for all the help Peter.
Shiv · 22 September 2026
★★★★★ 5/5
TrustpilotAnother great experience from Johns &…
Another great experience from Johns & Co Compliance Team. Wai Yau who was helping me with the required insurance is very professional and you can always rely on Wai Yau for a great job well done. Thanks Wai Yau
Yau · 22 January 2026
★★★★★ 5/5
TrustpilotMany thanks to Miyah and Catalin for…
Many thanks to Miyah and Catalin for their support in ensuring that everything throughout the lettings process went smoothly and efficiently.
Eylül · 12 June 2026
★★★★★ 5/5
TrustpilotGreat Service and People
"Claudiu was exceptionally helpful and fantastic throughout the entire letting process. He consistently went above and beyond to ensure the apartment met my needs, accommodating last-minute viewings with ease and enthusiasm. His dedication and willingness to assist made the experience smooth and stress-free. Highly recommend Johns & Co and Claudiu "
Jaynesh · 21 August 2024
Agent replied · 26 December 2024
Hi Jaynesh,Thank you for your wonderful review! We’re thrilled to hear that Claudiu provided exceptional support throughout the letting process. His dedication to accommodating and ensuring everything met your needs is what we strive for in delivering a smooth and stress-free experience. We appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
TrustpilotGlad we went with Johns and Co
We engaged Johns and Co to rent out and manage our flat, and we have been happy with their service! They have been very responsive and helpful throughout the whole process. Special thanks to Lara who manages our flat, and takes care of many issues promptly without us having to worry about it.
Cheryl · 15 July 2024
Agent replied · 26 December 2024
Hi Cheryl,Thank you for taking the time to leave us this feedback. We are very pleased you have enjoyed a responsive and helpful service, we aim to provide only the best for our clients. We will be sure to pass your appreciation along to Lara.
★★★★★ 5/5
TrustpilotJohns&Co provides friendly and…
Johns&Co provides friendly and supportive property management services with total peace of mind. As an overseas client this ticks all of the boxes. Param is doing an excellent job as my property manager and I can highly recommend him and Johns&Co for property management services.
Cathrine · 15 November 2024
Agent replied · 26 December 2024
Hi Catherine,Thank you for trusting us with your property management. We’re thrilled Param could provide peace of mind with his excellent service. If there is anything we can do to continue to support you, please let us know.
★★★★★ 5/5
TrustpilotSwift Resolution and Friendly Service from Sardar Berzo
I initially experienced some misunderstanding with Sardar Berzo, but he swiftly resolved the issue with professionalism and efficiency. His friendly and approachable nature made the entire process much more pleasant. Sardar truly cares about his clients, and it shows in his dedication to finding the suitable maintenance solution to my property after communication and ensuring a smooth experience for both the tenant and me. I highly recommend Sardar for his exceptional service and warm demeanor.
Cynthia · 14 December 2024
★★★★★ 5/5
TrustpilotFantastic experience with Guerschom
I had a fantastic experience with Johns&Co while searching for a flat to rent. Guerschom and Candice were truly amazing throughout the process! They took the time to listen carefully to my needs and preferences, ensuring they found the perfect match for me. Their communication was consistent and clear, keeping me informed every step of the way. I appreciated their dedication and professionalism, which made the entire process smooth and stress-free. Highly recommend their services!
Monia · 13 December 2024
★★★★★ 5/5
TrustpilotOnly good experience with John's & Co
Have been with John's & Co for over 5 years and they have continuously offered timely, professional and very friendly service. From dealing with all kinds of issues during the tenancy to finding new reliable tenants they have always delivered.Thank you to Matt Spencer and his team for great support.
Richard · 28 August 2024
Agent replied · 26 December 2024
Hi Richard,Thank you for your kind review. It is fantastic to hear from a valued client. We are pleased our team have never missed the mark, and have provided a friendly, efficient and reliable service along all parts of the tenancy process. We look forward to strengthening our partnership, and the opportunity to assist you in the future.
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