JOHNS&CO City and Wapping reviews in Tower Hamlets

★★★★★ 5/5

Trustpilot

Very responsive whenever I have queries

My agent Param Virdee is very responsive and helpful whenever I have queries.

Alvin · 19 September 2026

★★★★★ 5/5

Trustpilot

Stress free renting experience.

I have been using Johns & Co since the beginning of 2023 to rent out my flat, and my experience with them has been very positive. The team, specifically Param Virdee, has always been professional, responsive, and helpful throughout the process. They have made renting the property straightforward and stress-free, and I have appreciated their support and efficiency whenever any issues or questions arose. I would happily recommend Johns & Co to anyone looking for a reliable and professional estate agent.

Komodo · 11 May 2026

★★★★★ 5/5

Trustpilot

Caitlin Mitchell is great!

Caitlin Mitchell is new to Johns & Co and I can highly recommend her for her speed of response, always giving me the information I required and in a very polite manner.

Alexandra · 7 May 2026

★★★★★ 5/5

Trustpilot

We have been engaging with Johns & Co…

We have been engaging with Johns & Co for letting and managing our property for over 5 years. Their services are just professional, and staff friendly and responsive. In particular, we'd love to give our special thanks to Mr. Duncan Peacock the Head of Renewals who looks after our every renewal conscientiously and diligently; and Mr. Mede Itaifo the Property Manager for reacting quick every single time offering us as landlord peace of mind.

Cerene · 22 September 2025

★★★★★ 5/5

Trustpilot

Really impressed with Johns & Co

Really impressed with Johns & Co. Very efficient service with good communication throughout. There were some delays due to issues on the landlords side but the team were excellent at getting things in place and we were able to move in on the day requested. Huge thanks to Michael Fadiora who was excellent from start to finish.

Tracy · 23 September 2025

★★★★★ 1/5

Google

Think twice before you rent! While the move in process was smooth as all agencies would do, the living and checkout has been a different story. When we moved in, there were lots of maintenance issues such as water damage, cleaning issue and moulding etc and we submitted requests following their email guidance. But the fix took forever and eventually never got done. When we moved out, the agency requested deposit to fix the issues we have listed at the beginning. This is totally unacceptable and unfair. And because we didn’t choose the cleaning service they provided, the cleaning job we hired others to do is deemed as not cleaned. The house wasn’t even clean when we moved in and it was shown in the check in report. We never asked for compensation with the state we were left behind. I urge you to think really throughly before you work with the to rent your next property. I rented multiple places in this city and this is by far the most unfair agency. Money is not the issue for me but fairness. London has definitely become a joke of a city in the world and many people are having such a difficult time with the state of living in London. This behavior definitely doesn’t help. I understand you wanna profit but maybe do it in a more ethical and fair way. i moved out in August. And I’m still in “battle” for this deposit. It’s ridiculous

Brian_ · 24 December 2024

★★★★★ 5/5

Trustpilot

Well done

As a landlord we have been using Johns & co for about 3 years. They go that extra mile to help. Even though we did not opt for their management but still they guide us. Specially Ryan McCabe, the manager is very thoughtful and flexible. They worked very hard to find us suitable tenants. Gytis, Guerschom and Candice were very helpful and instrumental in sorting out the tenancy. I am sure behind the scene other staff also contributed. We are hoping to work with them for many more years.Keep up the good work

Mutaher · 23 December 2024

★★★★★ 5/5

Trustpilot

Good choice for finding a rental home

Good services. Savannah and Celia did a great job. They are diligent and helpful. Savannah was particularly efficient at helping us find a good apartment.

Antonio · 18 June 2026

★★★★★ 5/5

Trustpilot

AMAZING EXPERIENCE with SHAREEN

We decided to drop into the Johns&Co office as we were walking by and we are so glad we did! We met Shareen, shared a not-so-well-thought out idea of what we were looking for and she took that information and showed us multiple options. Ended up finding a flat that we loved and that’s when her above & beyond service really showed up! She served us across continents and various time zones, working tirelessly to meet our expat needs. So responsive and such a great problem solver…thank you Shareen, you’re the best!

Nancy · 20 December 2024

★★★★★ 5/5

Trustpilot

Outstanding Experience with Johns & Co for My First UK Apartment

I recently used Johns & Co to find my first rental apartment in the UK, and I couldn't be more pleased with the service I received.A special shout-out goes to Victoria Aderibigbe and Sania Manocha for making my experience so seamless and enjoyable. Their prompt replies to my numerous questions were incredibly helpful, especially since navigating the rental market in a new country can be daunting.What truly set them apart was their ability to provide thoughtful advice. They understood my requirements perfectly and guided me through the process with recommendations that were spot-on for my needs. Their customer-oriented approach made me feel like I was their priority, addressing every concern I had with patience and clarity.Victoria and Sania were also very responsible; they followed through on every promise, ensuring that all paperwork and arrangements were in order. This level of professionalism and care is not common, and I am genuinely grateful for their assistance.Because of their excellent service, I will definitely introduce Johns & Co to my friends looking for rental properties in the UK. If you're in the market for a new home, you'll be in good hands with this team, especially with Victoria Aderibigbe and Sania Manocha on your side.Highly recommended!

Cliff · 18 December 2024

★★★★★ 5/5

Trustpilot

Promptly responding

Wai was very prompt in responding, and he was very helpful.

Salim · 18 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service in Purchase of New Home

In April of this year I submitted a number of enquires on properties in the E16 area. First thing the next day Elliott Ford got in touch with me to discuss my situation, preferences and set up viewings within a few days. His service, assistance and at times patience in what became a 9 month complex process as I was selling another leasehold property at the same time was first class.Elliott has been communicative, helpful and provided excellent advice throughout and is someone I would absolutely work with again should I ever look to sell in the future.Got the keys today and couldn’t be happier. Thank you Elliott!

Hannah · 14 December 2024

★★★★★ 5/5

Trustpilot

Looking to Buy? Go with Jemma Dawes

If you're looking to buy, look no further than Jemma Dawes. What can I say? The proof is in the pudding: she's well-known as Johns&Co's star sales negotiator, having won awards for her exceptional volume of sales. Her impeccable work ethic and great communication elevate the home-buying experience. What truly makes Jemma special though is her caring and empathetic approach to finding you your home; she does whatever's necessary to make the transfer of sale as smooth as possible. Real estate in the UK can be such a pain but thanks to Jemma, our experience was well-captained. Thanks to her, we're happy in our first home now, just in time for Christmas - a dream come true. If we had to do it all again, we'd pick Jemma every time. And you should too. A million thanks Jemma!

Erica · 12 December 2024

★★★★★ 5/5

Trustpilot

Just want to give a huge shoutout to Ellie-Mai Hannan

Just want to give a huge shoutout to Ellie-Mai Hannan! We were having hot water issues with our apartment after moving in not long ago and Ellie has been very responsive to our emails and reassuring in sorting the issue out. Happy to say that she resolved our problem in less than 2 days!

Eason · 12 September 2024

★★★★★ 5/5

Trustpilot

Bryony! The savior of service industry

I recently reported an issue with the heating in my home, and Bryony called me shortly after to arrange for an engineer to fix it. Their response was incredibly quick, with the nearest available time scheduled right away. This was such a relief, especially as the weather is getting colder. I’m deeply grateful to Bryony and the engineer for their prompt action, as well as their warm and friendly service. Everything was resolved within 24 hours, they truly saved me from freezing in my rental flat during this chilly winter. Amazing service, five stars! 🌟🌟🌟🌟🌟

ZEYU · 12 December 2024

★★★★★ 5/5

Trustpilot

Working with Andrew has been great!

We have recently started working with John & Andrew. Andrew has been incredibly responsive, easy to speak to with and has made organising things really straight forwards, as well as being a really nice guy.I am looking forward to working along side Andrew and the rest of his team as we continue working together.

Christian · 9 September 2024

★★★★★ 5/5

Trustpilot

Excellent experience with Johns&Co.

I’ve been availing the services of Johns&Co for the last 1.5 years and when the time came for looking at a new apartment, they were my first choice. Amy and Marwa made the whole process exceptionally smooth and stress free. They were very prompt with their updates and always there to lend any support required by us. 😊

Siddharth · 3 July 2024

★★★★★ 5/5

Trustpilot

New Property Manager

I have recently been assigned a new property manager.  I have had a really positive experience with Luke Thomas. He is professional, responsive, and always communicates clearly and promptly. Any questions or issues I’ve had, have been dealt with efficiently Overall, I’ve found him to be reliable, approachable, and professional, and I would happily recommend his services.

Susan · 26 September 2026

★★★★★ 5/5

Trustpilot

Exceptional work & solutions…

Living in my flat now is such a positive experience, and l've got to thank Sarah for that. She's been brilliant at fixing a few small issues i had and making sure everything was smooth and straightforward. Her friendly and professional manner made it all so easy. Cheers for the hard work and the flexibility to deal & sort with these things, going around my busy and hectic schedule. I been with Johns &co just over 2 years and they been great. Once again Thanks Specially to Sarah.

Joao · 5 December 2024

★★★★★ 5/5

Trustpilot

Subject

Subject: Exceptional Service from Marius at Johns and CoI recently had the pleasure of working with Marius from Johns and Co, and I cannot praise him enough for his outstanding service. From our first meeting, it was clear that Marius is not only attentive but genuinely committed to finding the perfect home for his clients.He took the time to understand my requirements in detail and went above and beyond to secure an apartment that perfectly matched my needs. What truly impressed me was his ability to arrange a parking space, something that is notoriously difficult to come by in this area. This level of dedication made my search not only successful but also enjoyable.Marius's extensive knowledge of the development and his strong relationships with both tenants and companies truly set him apart. He builds bridges that facilitate seamless communication and understanding, which is invaluable in the often stressful world of real estate.I must also mention his colleague, Bethel, who is equally impressive. Together, they made my move incredibly stress-free and were always available to answer my questions and provide guidance.Marius is an absolute asset to Johns and Co, and I wholeheartedly recommend him to anyone looking for a reliable and knowledgeable estate agent. Thank you, Marius and Bethel, for making my transition into my new home so smooth and enjoyable!

Ismaili · 5 December 2024

★★★★★ 5/5

Trustpilot

Amazing Experience with Andre Wallace!

Amazing Experience with Andre Wallace!Andre Wallace was an absolute gem in helping my partner and me find our dream apartment. From the very beginning, he was incredibly helpful, professional, and friendly. He took the time to understand exactly what we were looking for and went above and beyond to ensure we found a place that felt perfect for us.His knowledge of the market, attention to detail, and genuine care made the entire process smooth and stress-free. Andre didn’t just find us an apartment; he found us a home we’re truly excited about. We couldn’t be happier with the experience and highly recommend Andre to anyone searching for their perfect place!Thank you, Andre, for making this such an enjoyable and memorable journey!

Diego · 4 December 2024

★★★★★ 5/5

Trustpilot

First few days in the new place and I…

First few days in the new place and I couldn't be more happier. I would like to say thank you to Andre who has gone above and beyond to make this possible for me and my flatmate. He has checked up on us weekly during this move and has given the best service possible to make it an easy transition to a new place. I really appreciate the hard work and we are both grateful we had Andre working with us. Thank you to JOHN&CO for providing a great team.

John · 4 December 2024

★★★★★ 5/5

Trustpilot

Great experience!

I had a truly exceptional and professional experience working with Johns & Co.When my property purchase was delayed (due to issues on the seller’s side), I faced the stressful prospect of being without a place to live as my rental agreement was ending before the sale could be completed. Bethel Gamma went above and beyond, arranging a temporary rental in record time and with the highest level of professionalism.Elliott Ford was equally outstanding, tirelessly supporting the purchase process by proactively chasing both solicitors and the seller to help get the deal over the line.Overall, my experience with both Bethel and Elliott was fantastic. I highly recommend Johns & Co. for their dedication, efficiency, and exceptional service.

Olivier · 1 December 2024

★★★★★ 5/5

Trustpilot

I recently rented an apartment through …

I recently rented an apartment through Johns&Co, and I couldn’t be happier with the experience. Victoria, in particular, was outstanding. She was incredibly helpful, always quick to respond, and went above and beyond to ensure the process was smooth and stress-free. Her kind and approachable demeanor made me feel confident and well taken care of throughout.Nicholas was also professional and attentive, providing clear guidance and support when needed.The overall experience was seamless, and I highly recommend Johns&Co to anyone looking for reliable and client-oriented service. They truly prioritize their clients’ needs and make the renting process easy and pleasant.

Zhannur · 30 November 2024