Trusted Agent profile · Tower Hamlets
★★★★★
1,088 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,088 reviews on three platforms, including 72 Google reviews rated 4.1.
72
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,015
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotAccountability is rare and Lara Robson is the person to go for
I would like to specifically express my sincere gratitudes to Lara Robson for attending to my enquiries and i think she has great sense of accountability which is very rare to come by these days. I would recommend her service any time.
5/5
TrustpilotVery helpful and will get you what you…
Very helpful and will get you what you need :) highly recommended !!
Hi Suraj,Thank you for your recommendation! We’re delighted to hear that our team was able to provide the support you needed. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations.
5/5
GoogleI have been in the market for 4 months and have lived in London for 15 years and JOHNS&CO were by far the most efficient and professional real estate agents I have come across. They were extremely quick to get back to every one of my messages and very honest with the intentions of the landlord (rare in today's market). I would recommend to anyone
5/5
TrustpilotI would like to leave a five-star…
I would like to leave a five-star review for the property manager, Lara. Her response is fast, and she always follows up effectively. Also, our letting agent Matthew consistently finds us suitable tenants efficiently. Thank you both for your excellent service!
5/5
TrustpilotGreat experience with Johns&Co
It's the first time cooperate with JOHNS&CO, the experience is really good. Candice and Ryan are so helpful and efficient.
Hi Xiong,We are pleased to hear your first time working with Johns&Co has been a positive experience, and we are pleased to have the opportunity to assist you. If you need any further help, please don't hesitate to reach out.
5/5
TrustpilotPriscilla Ogefere Was very helpful and…
Priscilla Ogefere Was very helpful and respond quickly to my emails and request Thank you
Hi Entesar,Thank you for your feedback. We’re glad to hear that Priscilla was able to assist you promptly and efficiently. Our team is committed to providing responsive and helpful service, and we’re happy that you had a positive experience.
5/5
TrustpilotGood company and responsible staffs
Good company and responsible staffs. Rachel Massey helped me from start 2 years ago with my flats and always there for any assistant, very reliable!
Thank you for your kind words, and for continuing to be a valued client. We will be sure to pass your appreciation along to Rachel.
5/5
TrustpilotJoynal did a great job getting out new…
Joynal did a great job getting out new washer/dryer in quickly as the old one broke.
Hi Cameron,Thank you for your feedback. We're glad to hear that Joynal was able to get your maintenance issues resolved quickly. If you need anything else, feel free to reach out.
5/5
Trustpilotgreat job
great job , Abida Tasnima friendly & detail workers ,very helpful !
Thank you for your kind words about Abida and our team! We’re pleased we were able to support you effectively.
5/5
TrustpilotJOHNS&CO has been an extremely helpful…
JOHNS&CO has been an extremely helpful agency for me in the last 8 years:- Reasonable rates- Accessible and responsive- Going the extra mile in delivering the service with continuous, efficient support of all parties - Matching reliable tenants- Organising check-in/out with meter readings and professional cleanings with high quality companies- Online dashboard with provision of monthly account statements- Ryan McCabe and Gytis Seritovas at the Wapping Office are just magic when it comes to find a good tenant and to keep everybody happy!
5/5
TrustpilotThe company managers work very…
The company managers work very professionally ! Many offers and many clients. Come only John&Co!
Hi Veronica,Thank you for your positive review! We’re thrilled to know you’ve had such a great experience with our team. We strive to offer the best service possible, and we appreciate your recommendation.
5/5
TrustpilotVery nice experience
Very nice experience, well service, fast response, really enjoyed to work with them ! Recommended!
Thank you for your kind review! We’re happy to hear that you had a great experience and found our service fast and efficient. Your recommendation means a lot to us!
5/5
TrustpilotLara Robson has a provided professional…
Lara Robson has a provided professional service during letting my property.
Thank you for your feedback. We’re pleased to hear that you found Lara's service professional. It’s our goal to provide seamless support throughout the letting process, and we’re glad we could meet your expectations.
5/5
TrustpilotRacheal Adeyemo
Racheal Adeyemo, my property manager always offer quick response and smart advice for me. I appreciate it a lot.
Hi Rick,Thank you for leaving this review. We're pleased to hear Rachael has been able to provide you with keen insight and effectively guide you on managing your property. We will be sure to pass your kind words along to her.
5/5
TrustpilotResponse time is very important and Rachel did that well
Rachel facilitated what’s seems to be a very complicated process well and responded quickly.
Hi Wael,We really appreciate your feedback! It's great to hear that Rachel was able to smoothen the process and kept you informed every step of the way. We always aim to make things as easy as possible for our clients, so it’s great to know we met your expectations. Thank you for choosing us!
5/5
TrustpilotOlivia Wieterska helped us with a…
Olivia Wieterska helped us with a delicate contractual amendment ensuring the smoothest of process along the way
5/5
TrustpilotJOHNS&CO is reliable, effective and efficient on snagging, handover of property and rent the property to a tenant.
Thank you Betty, Josh, Amy, Joley, Andrew and their team on the effectiveness, efficiency and reliability on the snagging and handover of my property and the rent of a new tenant within 10 days which is so efficient.
1/5
TrustpilotThis company does not worth.
Poor follow up and delay.Those 1 star comments are true.
Hi Pierre,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotHad a great experience with Bethel who…
Had a great experience with Bethel who helped us a lot during our move-in process.
Thank you for sharing your positive experience! We're delighted to hear that Bethel was so helpful during your move-in process. Moving can be stressful, so it’s great to know that Bethel made it smoother for you. We'll be sure to pass your kind words along to him.
5/5
TrustpilotPositive experience with my letting managers
It has been a great pleasure to work with my letting managers, Marwa and Amy. Their communication has been professional and excellent. My concerns are addressed promptly and diligently. Good job team!
Hi Helen,Great to hear your feedback, we will be sure to pass your kind words along to Marwa and Amy!
5/5
GoogleJoe and the team are very responsive and helpful. Definitely recommend :)
Thanks Celine, great to hear that you'd recommend Joe and our Wapping team.
5/5
TrustpilotGreat Team
The team, Marwa and Seth in particular, have been very helpful and extremely quick at sorting out issues.
Hi Francesco,Thank you for your feedback, we are pleased to hear Seth and Marwa have resolved your issues in a timely and efficient manner. Please reach out to us if you need any further assistance.
5/5
TrustpilotGreat customer service
Great customer serviceThe team are lovely and extremely helpful. Special mention of Priscilla Ogefere
Hi Kwasi,Thank you for your review! We’re thrilled that you had a great experience with our team, especially Priscilla. It’s fantastic to hear she made a positive impact.
5/5
TrustpilotExcellent service, professionalism and proactive management
Leigh Hallett and Britney Lea Ogbebor each did an outstanding, 5-star, job in coordinating and managing the lettings process, displaying an efficiency, professionalism and responsiveness that was in a different league to the other agents we have worked with. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
