Trusted Agent profile · Tower Hamlets
★★★★★
1,094 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,094 reviews on three platforms, including 72 Google reviews rated 4.1.
72
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,021
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotFrom my experience
From my experience, Johns & Co are the best to manage a vacant apartments in London , special thanks to my property manager Parma Virdee for the excellent customer services which exceed expectations.
Thank you for your 5* rating. We're delighted to hear about your positive experience with Johns & Co, especially with Param. We will be sure to pass your appreciation along to him.
4/5
TrustpilotGenerally good
Generally good, but expecting a faster response speed and more comprehensive guide for moving in, such as utilities guide and inventory checks.
Thank you for your feedback! We’re committed to providing excellent service, and we’re sorry if we didn’t meet your expectations in this instance. Your feedback is valuable as it helps us refine our processes. To discuss further, please contact us at customercare@johnsand.co.
5/5
TrustpilotLetting made smooth & easy!
Our team at Johns & Co have been great making the whole letting experience be easy and smooth. Whenever there's been a hiccough they are on the case with solutions. I have always found them very responsive and we are now on our fourth let with them. Brooke, Bethel and Princess have pulled it off again - many thanks!
5/5
TrustpilotVery good experience with the agency
Very good experience with the agency, in particular with our agent Bethel, always keen to help and providing solutions in a timely manner.
Hi Tiziano,Thank you for taking the time to leave this feedback. We are pleased to hear you had a positive experience with our agency and we will be sure to pass your appreciation along to Bethel.
1/5
TrustpilotCertainly the worst estate agency I’ve…
Certainly the worst estate agency I’ve ever dealt with during many years of expat life. Zero flexibility, all talks no action, and full of surprises. Don’t get ripped off. Start with an agency that actually works for you. Look elsewhere.
Thank you for informing us of your experience, we appreciate your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. Please could I ask you to contact us at customercare@johnsand.co with further information, so we can look into this matter further.
5/5
TrustpilotBethel & Brooke
Bethel and Brooke helped me find a lovely flat with a very quick turnaround. The entire process was as painless and quick as it could’ve been. Would recommend Johns&Co, and these two in particular.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Bethel and Brooke.
5/5
TrustpilotI like to commend on Robert McCracken
I like to commend on Robert McCracken, the Senior Property Manager.There’s always concerns about things like tenant not paying the utility bills and whether the landlord are responsible.Robert took time to explain to me the processes such that I am given the assurance about how things work.He is a hard-working staff who bothers to explain matters.Wouldn’t this planet be a better place to live in when we look out for one another?I am grateful that he is there to serve me well.
5/5
GoogleHarry has been incredibly helpful throughout my flat searching process, making it exceptionally smooth.
5/5
TrustpilotThank you Destini-Rikki…
This to say thank you for Destini-Rikki for the service provided. So good to deal with this professional.
Thank you for your kind words about Destini-Rikki. We’re pleased she provided you with great service!
5/5
TrustpilotPleasure dealing with Amy
Pleasure dealing with Amy, easy to deal with kept me up to date with everything and was very professional throughout the period of securing my apartment.
Hi Kyle,Thank you for leaving this feedback. We'll be sure to pass your kind words along to Amy, and we wish you all the best in your new apartment.
5/5
TrustpilotVery good agency!
A big thank you to agents Sam, Rachel and Vicky for such quick operating work with housing help and move in process!
Hi Dalila,Thank you so much for your glowing review! We’re thrilled to hear that Sam, Rachel, and Vicky were able to provide such efficient and helpful service during your move. We understand how important it is to have a supportive team when going through the process, and it’s fantastic to know that they made the experience quick and smooth for you. Please don’t hesitate to reach out if you need anything else!
5/5
TrustpilotThe best
They are the best helped me find so many different apartments in great buildings. Supported me since the beginning with a lot of choices.
5/5
TrustpilotOn time responses and generally very…
On time responses and generally very helpful with any question I had! Not only helpful but all the encounters were very nice, polite and understanding!!Great experience!!!
Hi Stavri,Thank you for your review. We are pleased to hear our team's fantastic service shone through in all their interactions. Thank you for letting us assist you, and we hope to work with you again in the future!
5/5
TrustpilotSuper attentive and responsive service…
Super attentive and responsive service from Ryan McCabe and Candice Chan, always felt that they had our best interests at heart.
Hi Felix,Thank you for your feedback! We're so pleased to hear that Ryan and Candice provided attentive and responsive service, always keeping your best interests in mind. Our team strives to deliver a seamless experience, and your satisfaction is our top priority. We appreciate your trust in Johns&Co!
5/5
TrustpilotProperty Manager
Happy to have Sardar Berzo as my property manager. Very responsive and super helpful every time I need.
Hi Caue,Thank you for your feedback! Sardar will be thrilled to hear his responsiveness and dedication have impressed you. We’re glad he’s been able to assist you so well.
5/5
TrustpilotAndrew and team
Andrew, Rachel and the whole teamProvide an excellent service. Prompt , personal and tech enabled. Efficient and easy to deal with.
Hi Daniel,We greatly appreciate your recognition of Andrew, Rachel, and the team’s efforts. Delivering efficient service is important to us, and we’re thrilled we could provide that for you!
5/5
GoogleGreat experience renting a flat, everything was really fast and easy. Gytis and Helena were super helpful and made the whole process a breeze even though I was abroad when renting. Can definitely recommend!
5/5
GoogleVery smooth and simple on-boarding to the community. Attentive and available team with many thanks to Helena and Gytis for their support!
5/5
TrustpilotWe really appreciate Rachel Massey’s…
We really appreciate Rachel Massey’s help, she have helped us a lot throw these four months, she’s very nice :)
Thank you so much for your kind words! We’re glad that Rachel has been such a great help to you over the past four months. She’ll be thrilled to know how much you appreciated her support.
5/5
TrustpilotI chose Johns&Co as I'm a remote…
I chose Johns&Co as I'm a remote landlord and needed a professional company to support. Ivan and Leigh have been great and I'm very happy that I made the correct choice.
Hi Simon,Thank you for your kind review, we are happy we have proven to be the right choice for you. If you ever need any support do not hesitate to get in touch with us!
5/5
TrustpilotBethel had been very helpful and…
Bethel had been very helpful and professional, replying to any queries in a timely manner. As a tenant, very good service.
Hi Philippe,We're so pleased to hear that Bethel has been helpful and professional in addressing your queries promptly. We will be sure to pass your feedback along to him.
5/5
TrustpilotJohns and Co deliver a first rate…
Johns and Co deliver a first rate service. Rachel in Lettings management and Charlie deliver a top notice service. Highly recommend
Hi Will,Thank you for your fantastic feedback. We'll be sure to pass your kind words along to Charlie and Rachel. If you need any further assistance, we're here to help.
5/5
TrustpilotAs a remote landlord
As a remote landlord, I have appreciated the professional support from Johns & Co team, especially that from Talal over the last few weeks.
Hi Simon,Thank you for leaving this feedback. We are pleased our team have been able to provide support, and we will make sure to pass your appreciation along to Talal.
5/5
TrustpilotAbida can always reply my email at the…
Abida can always reply my email at the first time. Abida can solve my questions effectively.
Thank you for sharing your experience! We’re delighted to hear that Abida’s responsiveness and problem-solving skills left such a great impression. We’ll be sure to pass along your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
