Trusted Agent profile Β· Tower Hamlets
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1,097 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,097 reviews on three platforms, including 72 Google reviews rated 4.1.
72
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,024
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotExceptional Moving Out Experience
I moved out of a property managed by JOHNS&Co and the moving out process was exceptionally smooth. Bryony from the JOHNS&Co. Team helped me through the process. I highly recommend Johns&Co. π
Hi Siddharth,We are pleased to hear your move out process went well! Thank you for being a valued client, and we wish you all the best on your property journey.
5/5
TrustpilotI am pleased with the services providedβ¦
I am pleased with the services provided by johns&co assigned property Manager Ms. Lara Robson. She was very helpful in resolving various issues around my rented flat .
Hi Maha,Thank you for sharing your positive experience with Lara! Weβre pleased to hear that she was able to help resolve the issues with your flat. We value your satisfaction and appreciate your trust in Johns&Co. Please donβt hesitate to reach out if you need further assistance.
5/5
TrustpilotProblem Free End Tenancy Cleaning
The Property Manager, Mr. Param Virdee, is very helpful for arranging a experienced cleaning company to me in order to complete the end tenancy cleaning with acceptable results !
Thank you for taking the time to leave this kind review! We're pleased to hear Param was able to guide you along the end of tenancy process, and successfully ensure the property was left in pristine condition. We will be sure to pass your gratitude along to him.
5/5
TrustpilotThank you
Great service from Mystique and team.
5/5
TrustpilotBethel (Bethel Gammaββββ) has lookedβ¦
Bethel (Bethel Gammaββββ) has looked after our property well. She is very responsive and resolve problem promptly. Highly recommend her to other property owner.
Thank you for your recommendation! Weβre delighted that Bethelβs responsiveness and dedication stood out to you. Your property is in great hands!
5/5
TrustpilotProfessional Work
Victoria and Matthew did a wonderful job in helping me renting out my apartment. The whole process was smooth and I'm very happy with the results.
Hi Peiyi,Weβre delighted to hear that Victoria and Matthew made the process of renting out your apartment a smooth and successful experience. Thank you for your feedback! Weβre always here to assist with any future needs.
5/5
TrustpilotThanks very much to Johns&Co andβ¦
Thanks very much to Johns&Co and Destini-Rikki for such a great experience. Very timely and detailed responses which are always helpful in resolving day to day property management issues.
Hi Vlad,Thank you for leaving this kind review. We are pleased to hear our team provided a thorough and detailed approach, and made it a priority to ensure you were kept in the loop. We will be sure to pass your feedback along to Destini, and we hope to have the opportunity to assist you again.
5/5
TrustpilotThey were very helpful throughout theβ¦
They were very helpful throughout the process of renting my house. They maintained quick communication and provided me with detailed information on topics I had difficulty understanding.
Hi Birsen,Weβre pleased to hear that our team was helpful throughout your rental process. Quick communication and providing clear information are what we aim for, and weβre glad it made your experience easier. Thank you for choosing Johns&Co!
1/5
Trustpilotzero if possible
zero if possible. Unresponsive, unprofessional, last minute cancellations, and basically did not take note of one preference despite asking for extensive details. Avoid unless you want to be homeless.
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotHighly recommend!
Great experience. Both Claudiu and Alexandra were very efficient from start to finish. Would definitely recommend.
5/5
TrustpilotBethel was great to work with and veryβ¦
Bethel was great to work with and very communicative. He was always available to speak to - even on weekends - which made the whole process go very smoothly!
5/5
TrustpilotPriscilla has been very helpful so far
Priscilla has been very helpful so far, we are new tenants at commodore house.
5/5
TrustpilotWell done Ellie-Mai Hannan!
As an overseas landlord, there are lots of things to worry about during the tenancy and when the tenant is going to vacate the flat too! I would like to thank you my property manager Ellie-Mai Hannan at Johns & Co for her great contributions to ensure a smooth handover and countless follow up works for me. Great job Ellie! Thank you so much!
5/5
TrustpilotA big thanks to Lauren Melius theβ¦
A big thanks to Lauren Melius the property manager of Johns and Co for showing true professionalism from start to finish , the service she provided from start to finish was exceptional .
5/5
TrustpilotI had an excellent cooperation withβ¦
I had an excellent cooperation with Michael Fadiora, Rachel Massey and their team. They were very helpful and guided me through the whole process. Thank you.
Hi Konstatinos,Thank you for your kind words! Weβre so pleased to hear that Michael, Rachel, and the team were helpful and guided you through the process. We look forward to assisting you again in the future!
5/5
TrustpilotJohns & Co truly grateful agent withβ¦
Johns & Co truly grateful agent with Super efficient and very helpful staffs like Victoria and Matthew, dealing issues quick and clear. Many thanks to johns and co
Hi Charles,Thank you so much for your thoughtful feedback! Weβre delighted to hear that Victoria and Matthew provided you with efficient and helpful service, and that any issues were handled quickly and clearly. Your satisfaction is our top priority, and weβre grateful for your recognition of our teamβs hard work. Please donβt hesitate to reach out if you need anything in the future!
5/5
TrustpilotI had an excellent experience with thisβ¦
I had an excellent experience with this company. They were consistently punctual, ensuring that all appointments and deliveries were on time. Their customer service was outstanding, always responding promptly and courteously to my inquiries. The professionalism and reliability they demonstrated throughout my interactions with them were truly commendable. I highly recommend this company for their exceptional service and dedication to customer satisfaction."
5/5
TrustpilotRachel
Spoke to a lady, Rachel Massey on the telephone. Very polite and helpful. She was able to answer all my questions and I would like to thank her for her help.
Hi Sabrina,Thank you for taking the time to leave this review, we are pleased Rachel was able to provide you with key insight. If you need any further assistance please don't hesitate to reach out.
5/5
TrustpilotThanks Destini-Rikki
Have been with Johns & Co since beginning, and the letting team always performed professionally with efforts to make landlord feel at ease every steps of the way, great job!
Thank you for leaving this feedback. We are pleased to hear our team have successfully managed your property, alleviating any stress and supporting you in the process. Thank you for being a loyal client, we look forward to continuing this partnership in the future.
5/5
TrustpilotI had Sam as my real estate agent andβ¦
I had Sam as my real estate agent and Alda who was on the side of all the required documentation for the tenancy. Both of them have showed professionalism, kindness and very good level of service towards me, glad I had them!
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda
5/5
TrustpilotAwesome help and service from Johns &β¦
Awesome help and service from Johns & Co. Great flats to rent and extremely helpful staff.
5/5
TrustpilotFast potential tenant hunter
Fast potential tenant hunter! Speedy progress for filing documents! Five star experience definitely introduce to friends!
5/5
TrustpilotFive Star Service
Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.
5/5
TrustpilotHelpful and Prompt
Priscilla Ogefere was quick to help us with a broken mattress issue.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
