Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHelpful Johns&Co
They are really agile and progressive all the way. They help me a lot and gave me information all the way. I really appreciate Ryan McCabe's help.
Basar · 14 November 2024
Agent replied · 26 December 2024
Hi Basar,Thank you for acknowledging Ryan's agility and helpfulness. We’re pleased he made your experience so positive. We will be sure to pass your kind words along to him.
★★★★★ 5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Kaustubh · 28 September 2024
Agent replied · 26 December 2024
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
TONY · 24 September 2024
Agent replied · 26 December 2024
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
★★★★★ 5/5
TrustpilotZcFang in Embassy Gardens rent feedback
Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.
KAWA · 23 August 2024
Agent replied · 26 December 2024
Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!
★★★★★ 5/5
TrustpilotBryony Bowyer
Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.
Justin · 23 November 2024
Agent replied · 26 December 2024
Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!
★★★★★ 5/5
TrustpilotNothing is too much trouble.
Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!
Fouade · 5 December 2024
★★★★★ 5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Kwok · 3 September 2024
Agent replied · 26 December 2024
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
★★★★★ 5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
REGINA · 26 October 2024
Agent replied · 26 December 2024
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
★★★★★ 5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
Yunfan · 5 August 2024
★★★★★ 5/5
TrustpilotLiving in my dream flat - Thanks Nicholas
I’ve had my eye on my dream flat for years. Back in 2020, Nicholas Randall gave me a tour of one of the newest and chicest developments in East London, but due to the pandemic, my and my partner’s plans to move fell through. Fast forward two years, and my family is finally settled into our dream flat, with the help of none other than Nicholas. We even landed in a home better suited for us than the original one we had viewed, and decided to seal the deal with a two-year lease! My partner, our little pup and I are so happy and we couldn’t have done it without Nicholas. Not only is he knowledgeable and reliable, but he’s a really down-to-earth amiable guy. Wish every realtor was like him!
Erica · 31 August 2023
★★★★★ 5/5
TrustpilotGreat experience
I recently moved in to a property managed by Johns and Co and the whole move-in process, including the paperwork, was made very manageable and stress-free thanks to my lettings administrator Bethel. He has also been responsive to emails with further queries since moving in and helped fix an issue with one of my utility companies.
Kirsten · 5 December 2024
★★★★★ 5/5
TrustpilotRachael Adeyemo is a very professional…
Rachael Adeyemo is a very professional operator. She gets things done. She is an excellent communicator
John · 30 July 2024
★★★★★ 5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
Joe · 3 December 2024
★★★★★ 5/5
Trustpilotprofessional property manager
I only started a new tenancy with Johns and Co this month, I am so happy that I have been allocated to a super professional property manager: Ellie-Mai Hannan!
Nicole · 17 September 2024
Agent replied · 26 December 2024
Hi Nicole,We’re delighted to hear that you’re happy with Ellie's management. We will be sure to pass this positive feedback along to her. Thank you for sharing your positive experience with us!
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process. Mystique was very helpful!
Sophia · 17 December 2024
★★★★★ 5/5
TrustpilotI have been working with Matt Spencer…
I have been working with Matt Spencer at JOHNS who is excellent. He is easy to communicate and is very professional. I feel comfortable knowing that he is incharge of my rental property. I just hope that the sales team could learn from people like Matt and be as professional and courteous as he is.
TJ · 15 December 2024
★★★★★ 5/5
GoogleGreat experience renting with Johns&co, Gytis was friendly and helpful always respond to emails and texts super fast. And the process sorting out documents and moving in was very smooth:)
Ariana · 11 October 2023
★★★★★ 5/5
TrustpilotJohns&Co has been good to work with.
Johns&Co has been an excellent company to work with. Wai Yau, from the Compliance Division, also kindly took an initiative this week to thankfully keep us on track.
Salim · 26 September 2024
Agent replied · 26 December 2024
Hi both,Thank you for your kind words! We’re thrilled to hear you’ve had a great experience working with Johns&Co. We’re glad Wai's proactive approach has ensured things run smoothly for you. If there’s anything else we can assist with, don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotExcellent service from Mystique and…
Excellent service from Mystique and team!
Leslie · 24 December 2024
★★★★★ 5/5
TrustpilotClaudiu was really helpful and had great…
Claudiu was really helpful and had great communication throughout the process- thank you so much!
Eleanor · 5 August 2024
★★★★★ 5/5
TrustpilotAde has been very helpful with the move…
Ade has been very helpful with the move out process! Helped to arranged cleaning and very friend.
Minghua · 28 June 2024
★★★★★ 5/5
TrustpilotI am pleased with the services provided…
I am pleased with the services provided by johns&co assigned property Manager Ms. Lara Robson. She was very helpful in resolving various issues around my rented flat .
Maha · 20 September 2024
Agent replied · 26 December 2024
Hi Maha,Thank you for sharing your positive experience with Lara! We’re pleased to hear that she was able to help resolve the issues with your flat. We value your satisfaction and appreciate your trust in Johns&Co. Please don’t hesitate to reach out if you need further assistance.
★★★★★ 5/5
TrustpilotExceptional Moving Out Experience
I moved out of a property managed by JOHNS&Co and the moving out process was exceptionally smooth. Bryony from the JOHNS&Co. Team helped me through the process. I highly recommend Johns&Co. 😊
Siddharth · 15 July 2024
Agent replied · 26 December 2024
Hi Siddharth,We are pleased to hear your move out process went well! Thank you for being a valued client, and we wish you all the best on your property journey.
★★★★★ 5/5
TrustpilotProblem Free End Tenancy Cleaning
The Property Manager, Mr. Param Virdee, is very helpful for arranging a experienced cleaning company to me in order to complete the end tenancy cleaning with acceptable results !
李廣煊 · 2 September 2024
Agent replied · 26 December 2024
Thank you for taking the time to leave this kind review! We're pleased to hear Param was able to guide you along the end of tenancy process, and successfully ensure the property was left in pristine condition. We will be sure to pass your gratitude along to him.
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