Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Experience!! The company is really professional to…
The company is really professional to deal with and try their best to resolve any arising issues. Both Candice & Brook are doing a great job and we’re extremely satisfied with their performance.
Eman · 13 November 2024
Agent replied · 26 December 2024
Hi Eman,Thank you for your positive feedback on Candice and Brooke! We're so happy they could meet your expectations and ensure a professional and satisfying experience. We'll make sure to share your appreciation with them!
★★★★★ 5/5
TrustpilotRahan and Victoria were great help with…
Rahan and Victoria were great help with starting my tenancy. They assisted lovely and promptly.
Mishaal · 12 December 2024
★★★★★ 5/5
TrustpilotJOHNS&CO is a great partner for letting…
JOHNS&CO is a great partner for letting my property. Only 4days needed to find a reliable tenent with them.James and Victoria are very professional and friendly.I am happy to work with them.
Minsup · 27 November 2024
Agent replied · 26 December 2024
Hi Minsup,Thank you for sharing your fantastic experience with Johns&Co! We are delighted to have found a reliable tenant for your property so quickly and to hear that James and Victoria’s professionalism and friendliness stood out. Helping landlords like yourself is what we strive to do, and we’re so pleased to have met your expectations. We look forward to continuing to work with you in the future!
★★★★★ 5/5
TrustpilotGreat and friendly service
Had an issue with the washer/dryer and reached out to Johns&Co. The agent Bryony Bowyer got back to me to get it sorted. Thank you for that. The issue was resolved quite fast and very friendly service.
Amy · 3 September 2024
Agent replied · 26 December 2024
Hi Amy,Thank you for sharing your experience! We're glad to hear that Bryony was able to assist you promptly with your issue. Providing fast and friendly service is something we strive for, and we're pleased that we could resolve the problem quickly for you. If you need any further assistance, don't hesitate to reach out. Thanks again for your feedback and for choosing Johns&Co!
★★★★★ 5/5
TrustpilotRahan and Victoria
Rahan and Victoria helped me out so much! The process was very quick and easy and they helped explain everything to me so I can better understand the whole process and what needed to be done.
Aaaa · 17 September 2024
Agent replied · 26 December 2024
Thank you for your review. We’re delighted to hear that Rahan and Victoria made the process quick and easy for you, and took the time to explain everything clearly. We’re always here to help, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotMany thanks to Olivia Wieteska who has…
Many thanks to Olivia Wieteska who has been extremely helpful in our move out process!
Abdullah · 2 December 2024
★★★★★ 5/5
TrustpilotThank you for outstanding customer…
Thank you for outstanding customer service for
Eva · 18 June 2026
★★★★★ 5/5
TrustpilotI’m very happy with the start of…
I’m very happy with the start of working with the property manager Toyin Adeyele. Good communication and quick feedback! They are professional team ! I highly recommend renting out your property through agency Johns&Co !
Veronica · 1 October 2024
Agent replied · 26 December 2024
Hi Veronica,Thank you for your great feedback! We're delighted to hear you’ve had a positive start working with Toyin. Clear communication and quick responses are key, and we’re glad Toyin and the team have met your expectations. We appreciate your recommendation and look forward to continuing our work together!
★★★★★ 5/5
TrustpilotGreat experience!!
I want to thank my property manager Jose Pereira. He has been helpful and friendly throughout the process. His always clear regarding communication and always tries to find the fastest solution.
VD · 28 November 2024
Agent replied · 26 December 2024
Thank you for sharing your experience! We’re so pleased to hear that Jose has been helpful and clear in his communication. It’s great to know he’s been able to provide you with friendly and efficient service.
★★★★★ 5/5
TrustpilotSardar Berzo is great!
Sardar Berzo of Johns & Co is great. He's very proactive and responsible when helping me handle a delinquent tenant. The final result was better than expected due to Sardar's persistent effort.
Julie · 13 November 2024
Agent replied · 26 December 2024
Hi Julie,Thank you for highlighting Sardar’s efforts! We’re so glad he could handle the situation effectively and deliver exceptional results. Your satisfaction is our goal!
★★★★★ 5/5
TrustpilotDominic handheld the process from start…
Dominic handheld the process from start to finish in great detail, keeping me informed at every step. Very easy to work with and super helpful. The whole complicated process was much simpler and smoother. Thank you!
Amar · 11 September 2024
Agent replied · 26 December 2024
Hi Amar,Thank you so much for your wonderful feedback about Dominic! We know how stressful property transactions can be, so it’s great to hear that Dominic was there to guide you every step of the way and simplify what can sometimes be a complicated process. If you ever need any assistance in the future, we’d be more than happy to help!
★★★★★ 5/5
TrustpilotThanks so much Odete for the help!
Thanks so much Odete for the help!We have issues with the lock and Odete has been helpful throughout the process :)Really appreciate it!
Felix · 22 July 2024
★★★★★ 5/5
TrustpilotI had a great experience with Johns and…
I had a great experience with Johns and Co especially with Bethel this year, she I very professional and look after clients very well.I highly recommend this company.Many thanks again for your help Bethel.Angela D’Andrea
Angela · 26 September 2024
Agent replied · 26 December 2024
Hi Angela,Thank you for your kind feedback, Angela! We’re pleased that Bethel has consistently provided you with professional and attentive service. We’ll be sure to pass along your thanks, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotBrooke and Bethel
Brooke and Bethel, were very a helpful. Always available, and Brooke willing to go that extra mile to help me with the flat. Thank you for an excellent service yet again.
Zahida · 25 November 2024
Agent replied · 26 December 2024
Hi Zahida,Thank you for your kind feedback! We’re delighted Brooke and Bethel were able to assist you so effectively. Their dedication to going the extra mile is what we strive for. We appreciate your continued trust in our services and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotOutstanding Service from Start to…
Outstanding Service from Start to Finish!
James · 23 September 2025
Agent replied · 24 September 2025
Hi James,
We’re so pleased Charlie helped make the process smooth and stress-free. We aim to provide all our clients with a professional and responsive service, and we’re glad this was received!
★★★★★ 5/5
TrustpilotDestini-Rikki and Amy
I am a landlord of an apartment in Ambassador Building. I have very present experience with Destini-Rikki and Amy. I found them answering my question timely and providing very good advice.
Pierre · 20 November 2024
Agent replied · 26 December 2024
Hi Pierre,Thank you for your feedback about Destini-Rikki and Amy. We’re glad they provided timely answers and valuable insights for your property.
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Johns&Co. Candice and Saffron were super helpful and responsive, making the process smooth and easy.
KY · 16 August 2024
★★★★★ 5/5
TrustpilotWhat a wonderful experience I had with…
What a wonderful experience I had with Bailey at the Wapping office. I was a “walk in” and was treated as if I was a preferred returning client. We were able to book a showing/ viewing of a flat for the next day. The Wapping office has such a welcoming atmosphere! Great service and extremely knowledgeable. Thank you all for the experience.
Rebeca · 2 December 2024
★★★★★ 5/5
TrustpilotGreat service
Found an apartment with astonishing views of Thames River through johns&co, Vanessa did help a lot during the entire process however improvements still needed in terms of finding good contractor for repairing work
Yuan · 18 October 2024
Agent replied · 26 December 2024
Hi Yuan,Vanessa is grateful for your feedback! We’re glad she could make the process easier for you. Enjoy your views! So we can help you address your repair issues quickly, please get in touch with us at customercare@johnsand.co.
★★★★★ 5/5
TrustpilotGood experience
Had a great experience with property letting through Saffron and Candace. They were professional, responsive, and made the entire process smooth. Their support and attention to detail truly stood out. Highly recommend their services!
Shiven · 3 October 2024
Agent replied · 26 December 2024
Hi Shiven,Thank you for your kind words! We're thrilled to hear that Saffron and Candace provided such a seamless experience for you. Ensuring smooth communication and attention to detail is our top priority, so it’s wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotGreat experience and team
I have been using John’s and Co for few years now and very happy with the experience. I work closely with Matt Spencer and few others who closely manage everything and do what’s best for me.
Sam · 28 August 2024
Agent replied · 26 December 2024
Hi Sam,Thank you for entrusting Johns&Co with management of your property. We are pleased to hear from a valued client, and we look forward to continuing to provide you with an excellent service.
★★★★★ 5/5
TrustpilotGood experience
Amber and Marwa give me a lot of helps especially Amber. She is very professional and solved my confusion very well.
Yunxiao · 7 August 2024
★★★★★ 5/5
TrustpilotExcellent experience working with Johns&Co
It has been a great pleasure working with Johns&Co, especially with Bethel’s help and guidance throughout the process. Bethel has made things much easier for me as a landlord and didn’t make me worry about anything about the property!
Mira · 3 July 2024
Agent replied · 26 December 2024
Hi Mira,Thank you for your feedback. We are pleased to hear Bethel was able to effectively guide you through the process and it has been our pleasure to assist you. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotRental experience
Johns&Co helped me find a suitable place to live.
Alex · 23 May 2026
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