Trusted Agent profile · Tower Hamlets
★★★★★
1,097 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,097 reviews on three platforms, including 72 Google reviews rated 4.1.
72
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,024
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotVery Professional Sales Executive
I dealt with a young man named Toufique or T for short. He was extremely professional throughout the buying process and very well informed of the developments and helped in every way he could to facilitate a smooth transaction, credit to him as without his patience this deal would not have gone through. I am not going to be so positive about his manager who was not attentive or helpful in the slightest which is a real shame.
5/5
TrustpilotGreat service
It’s my pleasure working with this company to manage my new apartment in London. Especially, I would like to thank Ms.Naomi Madourie for being very supportive to solve management issues for me.I do appreciate her professional service attitude and prompt response.
Hi Fumi,Thank you so much for your kind words and for choosing us to manage your property. We're delighted to hear that Naomi's professionalism and efficient responses contributed to a positive experience overall. We look forward to continuing to provide excellent service and support whenever needed!
5/5
TrustpilotI really appreciate Yantong Lin's…
I really appreciate Yantong Lin's prompt assistance and support. Keep up the great work! Many thanks!
5/5
TrustpilotDestini and Rachel are the best
Destini and Rachel are the best. I had a great experience with this team.
Hi Mohan, We’re pleased to hear you had a great experience with Destini and Rachel. They’ll be glad to know their support made a positive impact!
5/5
TrustpilotI can’t describe how grateful I am for…
I can’t describe how grateful I am for Claudiu. He has been extremely helpful and he is very prompt with his responses. I had a bit of issue with moving out and he was extremely helpful with finding solutions to my problem. He is amazing!
Hi Gozde,Thank you for your kind words. We’re so glad that Claudiu was able to provide the prompt and helpful support you needed, and successfully resolve your problems. Finding solutions that ease client's issues is something we’re very proud of. We wish you all the best in your new home!
5/5
TrustpilotVery smooth process by Candice
Very smooth renting process. Candice has been very helpful and responsive on all the documents, which made the process very pleasant.
5/5
GoogleRecently moved in to one of their properties and the process was very smooth overall. I would certainly recommend Ryan and Gytis in particular.
Hi Saad, Thank you for your 5-star review and feedback. We appreciate it hugely and hope you are happy with your new home. Kind Regards JOHNS&CO
5/5
TrustpilotTop notch service.
My experience was a good one. From the apartment viewing to the documentation process up to moving in was a seamless one. The Johns & co team were very professional and were available to respond to all my queries.
Hi Sandra,We’re thrilled you had a seamless experience, from viewing to moving in. Thank you for recognising the professionalism and support of our team.
5/5
TrustpilotJose has been very helpful and fast to…
Jose has been very helpful and fast to respond when we had an issue with our washing machine recently. Thank you Jose!
5/5
TrustpilotWe have been renting our property with Johns & Co for almost 8 years now.
The team of Matthew, Victoria, Toyin, Cynthia and Charlie are a fantastic team. There are often challenges for a landlord when renting out a property, but this team always pushes to get the best and prompt resolution for both the landlord and the tenant.
Hi Jonathan,Thank you for taking the time to leave this kind review. We are pleased to hear Matt, Victoria, Toyin, Cynthia and Charlie proved to be the dream team! Protecting the interests of our clients is always our first priority, and it's fantastic our team were able to ensure both your requirements were met. Once again, thank you for this review and we hope to have the opportunity to assist you again in the future.
5/5
TrustpilotGreat service
Having a great experience with Johns&Co so far, particularly Andrew has been super helpful and flexible. Very impressed with the service.
5/5
TrustpilotAmy is so sweet and attentive
Amy is so sweet and attentive. She helped me a lot during the whole process. She is very helpful and professional.
5/5
TrustpilotThankful for Bethel's excellent help
I have had a great experience working with Bethel. She is always quick to respond to any queries and consistently goes above and beyond to help with any issues related to the property. Her professionalism have made our experience much smoother and stress-free.
Hi Oksana,Thank you for your thoughtful review! We're delighted to hear that you've had such a positive experience working with Bethel. We're proud to have him on our team and thrilled that his professionalism has made your experience smoother and stress-free. We'll be sure to pass along your kind words to Bethel. Thank you for your continued trust in our services!
5/5
TrustpilotThe level of diligence and promptness…
The level of diligence and promptness in delivering service, information and resolving clients queries. Amber and Marwa were extremely helpful and responsive. Isabel is also a wonderful team leader!
4/5
TrustpilotYour experience depends on your property manager
For any property manager, it is essential to prioritise the client's concerns, be a good listener, be good at following up, and most importantly, be an efficient executor. In my experience so far, Aladdin Derdour embodies these attributes!
Thank you for your thoughtful words about Aladdin. We're glad his dedication and professionalism stood out to you. If we can do anything further to assist you, please don't hesitate to reach out!
5/5
TrustpilotWai Yau of John & Co has been very…
Wai Yau of John & Co has been very helpful to us.
5/5
TrustpilotGood service and quick reaction
i had a pleasant experience with JohnsCo as always, and this time with property manager Bryony in communication with my rent issues and payment due. The reminder was in time and confirmation speed is quite quick. Really appreciate it
Bryony appreciates the positive feedback! We’re so glad she could make your experience smooth and straightforward, and that you have been consistently impressed with our services.
5/5
TrustpilotParam Virdee is very helpful
I am very happy for Param’s help on the delivery of the letter from the property developer and follow up. It helps to avoid any legal action if I didn’t receive the letter to make the necessary payment.Very appreciated.
Hi Rio,Param is glad to have been able to assist and ensure you are up to date with compliance! Thank you for the kind words, and please don’t hesitate to reach out if you need anything further.
5/5
TrustpilotThey are a good agency
They are a good agency. My property manager Lara Robson is quick and efficient. So far happy with the service!
5/5
TrustpilotProfessional work
The team is very helpful and able to provide proper information to me.
5/5
TrustpilotLegal paperwork was made easy with…
Legal paperwork was made easy with Bethel’s help. Everything went smoothly and she followed up when some emails were missed.
5/5
TrustpilotProfessional service and found me a…
Professional service and found me a great tenant. Shout out to Mystique and Sebastian for their big help in this!
5/5
TrustpilotNice job
My agency Bethel is very nice and supportive. Had helped a lot and effectively got tiny issues solved. Loved that!
5/5
TrustpilotI’ve had a wonderful experience with…
I’ve had a wonderful experience with Johns & Co and in particular with Alexandra, who has been helping me and my partner move into our new home. She was really helpful and responsive, making the whole process easy and enjoyable.
Hi Victoria,Thank you for your kind words! We’re thrilled that Alex made your move-in experience easy and enjoyable. We always aim to provide helpful and responsive service, and it's great to hear that you and your partner had a positive experience. Welcome to your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
