Trusted Agent profile · Tower Hamlets

JOHNS&CO City and Wapping reviews in Tower Hamlets

4.8

★★★★★ Excellent

1,097 reviews across 3 platforms

G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,097 reviews on three platforms, including 72 Google reviews rated 4.1.

Google logo

4.1 / 5

72

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,024

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jay Clarke@JOHNS&CO a pleasure to deal with

I’ve worked with Jay Clarke at JOHNS&CO for the past 6 years and have always found him amazing to deal with. Highly responsive and always there when I need him.

Danny · 5 December 2024

5/5

Trustpilot

Exceptional experience

I had a wonderful experience with John&Co. Everything went smoothly and on time, despite the tight schedule. The agency, especially Jemma Dawes, managed everything exceptionally well. I highly recommend them!

Zinovii · 4 December 2024

5/5

Google

Ryan and his team at Johns & Co wapping have been exceptional. Found a suitable tenant very quickly and without fuss keeping me updated every step of the way. Would highly recommend!

Caroline · 11 October 2022

Agent replied · 9 November 2024

Hi Caroline, We are very happy we have been able to provide a good lettings service for you. Thank you for your lovely feedback and rating. Many Regards JOHNS&CO

5/5

Trustpilot

Wapping Office quick in response

Ryan at The Wapping Office was really helpful in helping to rent flat. He organise the viewing real quick.i made the offer immediately and got news the same day!

Oscar · 18 December 2024

5/5

Trustpilot

Good experience!

Elliot was really kind and helpful during the purchasing of my flat. He communicated well and was a critical part to ensuring that the everything went as smoothly as possible.

Courtney · 4 December 2024

5/5

Trustpilot

Relocation service

Matthew was invaluable to our family in our relocation back to London. He was professional, friendly and very willing to help at all times. I would highly recommend Matt!

Aine · 16 December 2024

5/5

Trustpilot

Super helpful and charming and the same…

Super helpful and charming at the same time. Manage to get my dream house in matter of days. Special thanks to Sam and Candice, for the consistency and lovely energy. Will definitely trust them for future apartments.

Patricia · 9 August 2024

5/5

Trustpilot

Param Virdee quick respose to solve the…

Param Virdee quick respose to solve the issue

Hon · 19 September 2026

5/5

Trustpilot

Johns and Co: Real Estate Service - Fantastic Service

Working with Johns and Co has been stress-free and I would recommend them for all real estate services. Great Team especially Marwa, and Amy who have supported our requirements, completed timely and service with a smile through the process.

Alpesh · 1 July 2024

5/5

Trustpilot

Very Good Experience

I just sold my property through Johns and Co. at NPW. I would highly recommend Jonathan Sinclair and Jemma Dawes - they were a pleasure to deal with and know the NPW estate like the back of their hand.

Ryan · 28 June 2024

5/5

Trustpilot

Rachel is super helpful

Rachel Massey is super helpful and on the ball. Understands situations and requests well and addresses them

Mac · 4 December 2023

Agent replied · 26 December 2024

Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Rachel.

5/5

Trustpilot

The process was smooth and easy

The process was smooth and easy. I am always well informed throughout the process. Kudos to Candice for taking good care of my account.

Ronald · 27 May 2026

5/5

Trustpilot

EXCELLENT SERVICE

We have been very impressed with our Property Manager Lara Robson. As landlords we rely on the Property Manager for sound advice, thorough reporting of any maintenance issues, and a professional approach when communicating with tenants. Lara has gone beyond the call of duty in all of these aspects. Thank You

Mr · 30 August 2024

Agent replied · 26 December 2024

Thank you so much for your feedback. We're delighted to hear that you've had such a positive experience with Lara as your Property Manager. We understand how crucial it is for landlords to have a reliable and professional Property Manager, and we're thrilled that Lara has exceeded your expectations in providing sound advice, thorough maintenance reporting, and excellent communication with your tenants. Your satisfaction is our top priority. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you again for your trust and support!

5/5

Trustpilot

I’ve purchased a property through Katie…

I’ve purchased a property through Katie O’Donovan.

Hussain · 19 September 2026

5/5

Trustpilot

I have being dealing with Leigh…

I have being dealing with Leigh recently regarding renewal of the tenancy. She has been so amazing and professional. Having run two estate agents myself am very impressed with their service and have recommended them a few times. Thank you again Leigh. Kind regards Bal P

Bal · 12 November 2024

Agent replied · 26 December 2024

Hi Bal,Thank you for your kind words about Leigh! We’re thrilled she provided such professional and efficient support during your tenancy renewal process. Your recommendation means a lot to us!

5/5

Google

I have been managing the property let-out for my father and working with Johns&Co has been a good experience so far. The team Gytis, Candice and Louis has managed to let out the apartment above my asking price in less than a month! I must say this is an outperforming team considering the sales capability. The team always responds within hours and has a great onboarding process for both tenants and landlord. I haven't tried other processes with the company yet but here I would highly commend Gytis's team in making this let-out experience smooth and fast. Great work and well done!

Violet · 11 October 2024

1/5

Trustpilot

The worst agency for renting a flat 🤮No…

The worst agency for renting a flat 🤮No inspection of the flat has been done before move in date, broken doors, damaged chairs, hairs on the mattress, greasy handles, dirty fridge, dirty walls, broken tile in the bathroom, limescale, not kind of things that you’d expect for 1850£ studio

Yuliia · 21 September 2024

Agent replied · 26 December 2024

Hi Yuliia,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

Great experience

I recently had the pleasure of meeting Saffron assisting me to find a property Saffron was very knowledgeable and polite. I would recommend John’s& co in the future.

Frances · 6 December 2024

5/5

Trustpilot

I want to thank my agents Bilal and…

I want to thank my agents Bilal and Alexandra’s very much, because they made my experience so splendid. Especially, Bilal waited me until 21:00 to hand over my key. That is really kind and helpful. Additionally, Alexandras pointed the international transfers need 5 days which makes me know when to pay.

Jerry · 25 September 2023

5/5

Trustpilot

Good experience with Johns&Co

Good experience with Johns&Co. Specifically Brice who was attentive and very helpful whenever needed. Paris our property manager was also great.

CD · 11 June 2026

5/5

Trustpilot

Johns&Co has been providing a great…

Johns&Co has been providing a great experience so far towards my current tenancy. They are very quick at responding any queries I have.

Henrique · 27 May 2026

5/5

Trustpilot

Great customer experience and…

Great customer experience and thoughtful consideration interactions throughout the renting process. Candice and Bilal were great to interact with and both were super helpful to sort out little details before and after executing the tenancy agreement.

Gabriel · 24 July 2024

5/5

Trustpilot

Ms Lara Robson's professionalism

Ms Lara Robson, Senior Property Manager at Johns & Co has been very helpful in assisting us as landlord to follow up some issues. Lara was very proactive in backing up during her colleague's temporary absence.

JJ · 23 July 2024

1/5

Google

Super pushy before signing, nonstop messages and pressure to “finalize quickly.” But once problems with the apartment came up, the agent went totally silent. Amazing how fast they can reply when they want your money, and how fast they vanish once they get it.

Yao · 23 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JOHNS&CO's Google reviewsLeave JOHNS&CO a review

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