Trusted Agent profile · Tower Hamlets
★★★★★
1,094 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,094 reviews on three platforms, including 72 Google reviews rated 4.1.
72
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,021
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotVictoria and Matthew
Victoria , Matthew and the team were very helpful
Hi Hassan,Thank you for your review. We strive to support our clients every step of the way, and it’s wonderful to hear that we met your expectations. If you ever need further assistance, we’re here to help!
5/5
TrustpilotI am grateful for the support of…
I am grateful for the support of Johns&co team, especially for Ebru Chow. She immediately assisted to resolve my issue with hot water, and she went above and beyond to help me resolve in a timely manner.Thank you very much for being a trusted partner for my lease at London City Island
We’re pleased to hear Ebru resolved your hot water issue promptly and went above and beyond to assist you. Thank you for trusting us with your lease, we’re here whenever you need support!
5/5
TrustpilotThank you Claudiu
Claudiu has gone above and beyond in helping us with our move. His customer service is of the highest level, he is a brilliant lettings negotiator and due to our experience working with him I cannot recommend Johns&Co enough. Thank you Claudiu
5/5
TrustpilotGreat team at Johns&Co
Odete Gomes and the team at Johns&Co were very helpful and responsive to any queries we had. The move in an out process was simple and straight forward for our tenancy. Would highly recommend!
5/5
TrustpilotThank you Lara Robson for your kind…
Thank you Lara Robson for your kind help throughout my tenancy!
Hi Gabriela,We are pleased to hear Lara has been able to help you throughout your tenancy. We will be sure to pass your gratitude on to her.
5/5
TrustpilotFantastic service - thank you Nicole!
We recently moved into a new apartment managed by Johns and Co, and Nicole Wright, our property manager, has been absolutely wonderful in helping us settle in.
5/5
TrustpilotYour colleague,Mr Thomas CHAN is great.
Your colleague, Mr Thomas CHAN is a great help.
5/5
TrustpilotEach member of Johns&Co. team is highly involved
Close follow up, 7/24 support, real partner, very professional, knowledgeable
5/5
TrustpilotI’ve been in contact with Clauidi…
I’ve been in contact with Clauidi through my friend and although he was not assigned to my case he helped me a lot through following up with his manager and thanks to him I’ve hard back from the landlord quickly. He is also very kind and I can see that he is doing an excellent job.
Hi Zeynep,Thank you for sharing your experience! We’re so glad to hear that Claudiu was able to assist you even though he wasn’t directly handling your case. His willingness to go the extra mile to follow up and ensure a quick response is exactly what we strive for. We’re proud to have such a dedicated team member like Claudiu, and we’re here to help if you need anything else.
5/5
TrustpilotExceptional Customer Experience
I am a current tenant in an apartment managed by Johns&Co, and I’ve had great assistance through and through. I want to especially mention Ebru Chow, who has assisted me and provided great support in sorting out a recent issue. She was always available, and resolved the matter very efficiently.
Hi Muhammad,Thank you for acknowledging Ebru's efforts! We're pleased she could assist you effectively. We'll share your feedback with her and the team.
5/5
TrustpilotThanks Priscilla Ogefere
Thanks Priscilla Ogefere, good experience so far
Hi David,Thank you for sharing your experience. We're happy to hear that things have been going well with Priscilla. If you ever need further assistance, we're here to ensure your experience remains just as positive.
5/5
TrustpilotOutstanding experience with Shareen (Battersea)
My husband and I were looking for a new apartment for several months. We had very specific requirements as we were only looking into specific buildings so our search was definitely a difficult one to manage. We are incredibly grateful we found Shareen who did an outstanding job from start to finish! She was extremely knowledgeable, professional, persistent and patient. Her approach felt truly genuine as we felt like she really wanted to find the right apartment for us. We delayed our move-out date because we trusted her and knew she would find the perfect fit which she did in the end. Throughout the several months she always kept in touch and checked in always making sure we were aware of the available options. Also, as a landlord if you want to secure an agent who works tirelessly for you to find the right tenants, you should go for this agency and ask specifically for Shareen! :-)
5/5
TrustpilotExceptional Service and Trustworthy Partnership with Johns and Co!
As a former Client Relations Manager for Damac, I had the pleasure of working closely with Johns and Co for various services related to our clients. I can confidently say that my experience with them has been nothing short of exceptional.Johns and Co consistently delivered excellent services to our clients, ensuring a seamless experience whether they were renting, buying, or selling properties. The quality of their tenants and services was always impressive, reflecting their commitment to maintaining high standards.What truly stood out was their dedication to communication. The team at Johns and Co maintained constant communication, not only with our clients but also with me. This transparency and willingness to provide updates made my job significantly easier and helped build trust with our clients.If you are considering renting, buying, or selling a property, I wholeheartedly recommend Johns and Co. They are trustworthy, professional, and they provide an excellent level of service that you can rely on. You won't be disappointed!Thank you, Johns and Co, for your outstanding support and service!
5/5
TrustpilotShout out to Amber and Marwa
Amber Wong and Marwa Fakih were very quick and efficient in getting me into my new rental. They are always responsive on Whatsapp and I have no doubt that they'll provide a good service going forward. Thanks Amber and Marwa!
5/5
TrustpilotGreat service and experience
Adekunle has been helpful and responsive with a number of issues and questions I’ve raised. Sometimes dealing with property services you can find the responses to be curt or robotic but he’s been incredibly helpful and attentive with all our needs.
5/5
TrustpilotSettling down in the UK
I had a great experience with settling down issues as all my emails were answered promptly. I would highly recommend to get in touch with Param Virdee at Johns&Co as he is resourceful and helpful at the first instant and this is quite appreciative as he connects well and understands his customers appropriately.
Hi Gautam,Thank you for your recommendation! We’re glad that Param was able to assist you promptly and that his resourcefulness made your experience easier. It’s wonderful to know he connected well with you and understood your needs.
5/5
TrustpilotOverseas Landlord
I am a landlord based overseas and looking to lease my unit out. Glad to get the support of James Udrzal and Leigh Hallett to support me on this. The process went very smoothly and we got everything sorted out in a flash. Thank you for the good service!
We’re pleased to have supported you in letting your property! James and Leigh are dedicated to ensuring a seamless experience for our clients, and we’re delighted everything went smoothly. Thank you for trusting Johns&Co, and we’re here if you need any further assistance.
5/5
TrustpilotLara Robson is very responsive and…
Lara Robson is very responsive and helpful!
Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!
4/5
TrustpilotJohn & Co sorting through all the…
John & Co sorting through all the complex Legal procedures
5/5
TrustpilotI had the best experience working with…
I had the best experience working with Victoria McDaniel and Leigh Hallett as my letting negotiator and Administrator respectively. They made the whole process seamless and fast, given that I had a tight deadline to meet. I will highly recommend their services to anyone looking for a top tier letting agent.
Hi Agbai,Thank you for your trust! Victoria and Leigh are happy they could make your experience swift and smooth, even on a tight deadline. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotBest estate agent in London
Jay and his team have looked after my apartment in the uk for 8 years. They have been the best estate agents I’ve used in the UK and I recommend them highly.
5/5
TrustpilotShout out to Mystique and Vanessa
Appreciated how vigilant and communicative the agents were at Johns & co. Big shout out to Mystique and Vanessa who have made the move in process feel so much easier than ever!
5/5
TrustpilotPrompt and Excellent Customer Experience
Priscilla is ever ready to assist reliably whenever needed. Well done and thank you Priscilla
Hi Eng,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to Priscilla!
5/5
TrustpilotVanessa Sin and Brooke were quite…
Vanessa Sin and Brooke were quite helpful and prompt in helping me finding a new home. They’re approachable and precise at their job and always answer queries in a timely manner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
