Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery pleasant experience
I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.
Felipe · 5 September 2024
Agent replied · 26 December 2024
Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotThings run smoothly
Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.
Ian · 21 September 2026
★★★★★ 5/5
GoogleI was honestly shocked by the service I received from overseas. Gytis was my agent, and he truly made the whole process smooth. He was always responsive regardless of the time difference. And he was willing to provide in-depth help regarding any matter related to the leasing process in the UK. Johns&Co is the best agency I've seen by far.
Tia · 11 October 2023
★★★★★ 5/5
TrustpilotAgent Cynthia is very helpful and…
Agent Cynthia is very helpful and helped me settled very well.
Leonardo · 13 September 2024
Agent replied · 26 December 2024
Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!
★★★★★ 5/5
TrustpilotThanks Priscilla Ogefere for your…
Thanks Priscilla Ogefere for your excellent help in resolving my query.
Consumer · 13 September 2024
Agent replied · 26 December 2024
Thank you for the great feedback! We’re happy to hear that Priscilla was able to assist you in resolving your query quickly and efficiently. If you ever need help again, we’ll be more than happy to assist!
★★★★★ 5/5
TrustpilotElliott does his profession a great…
Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!
Zubes · 8 November 2024
Agent replied · 26 December 2024
Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!
★★★★★ 5/5
GoogleAnneleen is a very kind and dedicated professional and has been nothing but helpful, guiding me through a whole new letting process that I was not familiar with. I really appreciate her help and patience dealing with my process. I have to congratulate her for her skills in dealing with people and her high standards of customer service.
Zeus · 11 November 2016
Agent replied · 9 November 2024
Hi Zeus,
That's excellent to hear, we will be sure to pass this review along to the team. Thanks for taking the time to leave a 5-star review.
All the best,
Johns&Co Team
★★★★★ 5/5
GoogleGytis was amazing! He always replies super timely and was incredibly patient in answering our questions. Super friendly and considerate as well! Not all agents in London are like this, but I can happily recommend Gytis for house hunting!
Fiona · 11 October 2022
Agent replied · 9 November 2024
Hi Fiona,
Thank you for taking time to leave us a 5-star review and great feedback. We are pleased Gytis was able to help answer all your questions.
Kind Regards
JOHNS&CO
★★★★★ 5/5
TrustpilotStaff provide fast
Staff provide fast, concise and easy to understand instruction / what actions required from landlord.
Customer · 21 September 2026
★★★★★ 5/5
TrustpilotMatthew and team deserve the…
Matthew and team deserve the exclusivity they have been given 💯
Anonymous · 27 August 2024
Agent replied · 26 December 2024
Thank you for your five star rating. We will be sure to pass your kind words along to our Nine Elms team.
★★★★★ 5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Emil · 1 July 2024
Agent replied · 26 December 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
★★★★★ 5/5
Trustpilotresponsible and accountable
My Senior Property Manageris responsible and re-direct me to the relevant parties if appropriate.
Xx · 23 September 2026
★★★★★ 5/5
TrustpilotAlways very well and kindly assisted by…
Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!
Aikaterini · 1 November 2024
Agent replied · 26 December 2024
Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!
★★★★★ 5/5
TrustpilotAlways responsive
Always responsive, proactive and provide good advice especially important for me living Outside UK.
Aldandanyjgmail.com · 18 September 2026
★★★★★ 5/5
TrustpilotExcellent Customer Service
Special thanks to Vanessa and Marwa for making the entire process a breeze. Couldn't be more appreciative of their efforts in helping securing my new home.Look no further than Johns & Co for your housing needs ...fr!Thanks again to Vanessa and Marwa !!
Terra · 7 August 2024
★★★★★ 5/5
TrustpilotI write to thank my property manager…
I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.
Chan · 23 November 2024
Agent replied · 26 December 2024
Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.
★★★★★ 5/5
Trustpilot5 start
I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience
Alex · 20 December 2024
★★★★★ 5/5
TrustpilotOur experience was fantastic
Our experience was fantastic. Shareen was very helpful. We are very happy with our new flat in Damac Tower. I am glad we chose you guys to help us with finding our new home!
Semih · 20 December 2024
★★★★★ 5/5
TrustpilotGreat Staff and professional company
Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.
KG · 16 August 2024
★★★★★ 5/5
TrustpilotDestini-Rikki changed my view to…
Destini-Rikki changed my view to letting agents, which group usually disappear right after letting deal is done. They indeed provided good service even after trade. Specified clear department / team for each sides of after-trade service. I sincerely wish such group can grow into a large company. Let’s see what they would do when move-out!
Tianhao · 18 October 2024
Agent replied · 26 December 2024
Hi Tianhao,We’re thrilled to have exceeded your expectations. Destini-Rikki appreciates the positive feedback on her dedication. Thank you for your well wishes and we hope you enjoy your new apartment!
★★★★★ 5/5
TrustpilotSummer-Daisy Hammond really helped me…
Summer-Daisy Hammond really helped me with an issue that had been outstanding for a long time! As soon as she stepped on the job it was done in a matter of days.
Farah · 11 May 2026
★★★★★ 5/5
TrustpilotLara Robson & Param Virdee
Lara and Param were really helpful in expediting maintenance requests for our new home. They made sure our requests were duly met.
Nikhil · 22 December 2023
Agent replied · 26 December 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Lara and Param .
★★★★★ 5/5
TrustpilotThanks to Pavlo for handling everything…
Thanks to Pavlo for handling everything so professionally.
John · 13 September 2024
Agent replied · 26 December 2024
Hi John,Thank you so much for your feedback! We’re happy that Pavlo handled everything professionally and to your satisfaction. If you ever need assistance again, don’t hesitate to contact us.
★★★★★ 5/5
GoogleMartina is an amazing agent! The best I have across on during my rental experience in London. Really cares about the people and makes sure to find the right place for them. Will go above and beyond to keep all parties happy. Thank you Martina !!
Janice · 28 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
