5/5
TrustpilotJ&CO super helpful
Bethel Gamma was brilliant in helping me sort out the rental of my parking space. Her extremely prompt responses made the whole experience painless. She was great!
Trusted Agent profile · Tower Hamlets
JOHNS&CO City and Wapping reviews in Tower Hamlets
★★★★★
1,097 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,097 reviews on three platforms, including 72 Google reviews rated 4.1.
72
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,024
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleMoving is never easy and sometimes brings unpleasant surprises. I want to thank Katherine for her professionalism and quick help to find the source of a very loud noise in the apartment. She ensured we had a pleasant first night in the new apartment. Much appreciated!
Agent replied · 9 November 2024
Really pleased that Katherine and our Wapping team were able to help you Nicoleta. Wishing you all the best in your new home!
5/5
TrustpilotI had an issue with my heating and…
I had an issue with my heating and Bryony responded within 10 minutes and sorted out an engineer to visit the very next day. The engineer (Dan) was super lovely too and sorted everything out.Very happy with the service from both Bryony and Dan!
Agent replied · 26 December 2024
Hi Syma,We're glad Bryony and Dan were able to assist you quickly with your heating issue. Your satisfaction is important to us, and we’re happy to have exceeded your expectations!
5/5
TrustpilotAmazing customer service
Amazing customer service! Thanks, Param!
5/5
TrustpilotJust wanted to say a massive Thank You…
Just wanted to say a massive Thank You to Bethel Gamma. She helped with all the formalities of sorting out a new tenancy seamlessly.Well done Bethel. :)
5/5
TrustpilotJohns have looked after the letting of…
Johns have looked after the letting of our property for over ten years - since it was built.They do it very well. They find reliable tenants and promptly organise the letting process. Ongoing management is efficient, with access to good contractors to do repairs
Agent replied · 26 December 2024
Hi Edward,Thank you for your kind review and for trusting us with the letting and management of your property for over a decade! It’s been our pleasure to work with you and ensure your property is well taken care of.We’re especially pleased to hear that you’ve been happy with the tenants we’ve found and the efficiency of our letting process. Maintaining high standards for ongoing management and working with reliable contractors is something we take great pride in, so it’s wonderful to know you’ve appreciated these efforts.Thank you again for your continued support, we truly value our partnership. Please don’t hesitate to reach out if there’s ever anything you need.
5/5
TrustpilotClaudiu has been an exceptional…
Claudiu has been an exceptional lettings negotiator and has gone above and beyond in securing our new family home. He is very personable and efficient in supporting and meeting our needs throughout this process.
5/5
TrustpilotQuick and efficient
Bethel made a great effort in keeping us in the process. She is also very quick to reply to any queries you have. Would recommend her.
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Ralph to find our new apartment in Embassy Gardens. His level of service was truly exceptional and stood out clearly from our experiences with agents at other companies. We would highly recommend.
5/5
TrustpilotAlexandra was very helpful and prompt…
Alexandra was very helpful and prompt in addressing my queries. I’m a long term client of Johns&co. and had questions on my previous tenancy agreement which she traced back. Great support and would recommend.
5/5
TrustpilotBethel Gamma from Johns&Co help me so…
Bethel Gamma from Johns&Co help me so much during finding new tenants! It only cost seven days for them to find new tenants while another agent spent more than one month and failed finally. It is really efficient work style . I appreciate it very much.
Agent replied · 26 December 2024
Thank you for your glowing feedback! We’re pleased that Bethel was able to find new tenants for you so efficiently. We’ll make sure he knows how much you appreciated his work!
5/5
TrustpilotTalal Qaseem
Although I have experienced some lateness with the support of Johns&Co, it's my duty to highlight the assistance of Talal Qaseem since I informed him that the agency support has not been the most effective. As a response, Talal began to take actions in order to solve all the inconveniences, while reporting and being completely clear about the further decisions. Fantastic job!
Agent replied · 26 December 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback ! We will make sure to pass this onto Talal.
5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
5/5
TrustpilotEasiest move we’ve ever done in London!
Easiest move we’ve ever done in London. Great communication from start to finish and a high level of professionalism. Michael and his team were fantastic.
5/5
TrustpilotMatt was super helpful this week
Matt was super helpful this week. I needed help with an urgent issue and he sorted it out within a few hours. Thank you!
5/5
TrustpilotMy experience was positive
My experience was positive, especially thanks to Skye and Bethel who helped me find the right apartment and supported me throughout the rental process.
5/5
TrustpilotRental experience
Had a good experience finding our first place in London. Vanessa and Marwa handled all our concerns and follow-ups well. Special thanks to Amber also for the last minute help with the keys.
5/5
TrustpilotJohns &co have been managing property…
Johns &co have been managing property for over 5 years , I found them always attentive and providing professional advice . I have been quite pleased , even when things gets a bit tricky sometimes, I always get the right attention from the management .
Agent replied · 26 December 2024
Hi Omar,We’re delighted to hear that you’ve had a consistently positive experience with us over the years! It’s always our goal to provide attentive service and professional advice, even when challenges arise. Thank you for your continued trust in us, and we’re here to ensure everything runs smoothly moving forward!
5/5
TrustpilotA big thank you to Rob Joyce and Sardar Berzo of Johns & Co
Rob Joyce and Sardar Berzo of Johns & Co have provided me excellent service in managing my apartment. They are both prompt and responsive whenever I need their help related to matters dealing with my apartment. I would like to thank them for their excellent service and highly recommend them.
Agent replied · 26 December 2024
Hi Sujata,We are thrilled to hear Rob and Joyce have provided key support in guiding you through the management of your property. We will be sure to pass your gratitude along to them, we're sure it will make their day!
5/5
TrustpilotGreat Property Manager - Beverley Hutchinson‑Woodroffe
As always, Beverley was really resposive to my request for help. Beverley was prompt with her communication and follow up action. I am very happy to say the problem has been resolved. Thank you Beverley!
5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
5/5
TrustpilotBethel was a pleasure throughout the…
Bethel was a pleasure throughout the process and made everything very easy for us. Would highly recommend Bethel and the Johns & Co team
5/5
TrustpilotBeing the Landlord of the Property…
Being the Landlord of the Property Spyros takes care of, we would like to give big big thumbs-up to him for his professional work and efforts He is awesome and we feel comfort to choose JOHNS&CO as the people there such as Spyros and MattThank you so much Spyros!Alice
Agent replied · 26 December 2024
Hi Alice,Thank you for your valuable feedback, and for choosing Johns&Co to manage your property. We are pleased Spyros has built a partnership that allows you to trust his professional expertise, and dedication to providing you with the best possible service. We will be sure to pass your kind words along to him.
5/5
TrustpilotMitchell Vasquez
Mitchell Vasquez - attended our property to make some fixtures . He was friendly and extremely efficient- I especially appreciated that he made additional fixtures to some long-standing issues that had needed to be fixed for some time and he did this without any hesitation - very much appreciated him going over and beyond, overall very pleased with the service
Agent replied · 26 December 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto michell
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Tell us what you need and we'll put you in touch. JOHNS&CO City and Wapping hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
