Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThey are patient and wellbeing
They are patient and wellbeing. Love to talk to them.
余栖竹 · 24 October 2024
Agent replied · 26 December 2024
Thank you for your feedback! We’re glad you feel comfortable reaching out to our team. It's always a pleasure to connect with wonderful clients like you!
★★★★★ 5/5
TrustpilotSpecial thanks for Param Virdee
Special thanks for Param VirdeeFor the immediate response and help.
Dr · 24 October 2024
Agent replied · 26 December 2024
We’re thrilled to hear Param was able to respond swiftly! Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotEfficient and quick and great to deal…
Efficient and quick and great to deal with
Aga · 20 November 2024
Agent replied · 26 December 2024
Hi Aga,Thank you for your positive feedback! It’s great to hear you found our service efficient and easy to work with. We’re here to help anytime!
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service throughout from Amber and Marwa! Carefully considered our moving needs and always very responsive.
Nuj · 15 July 2024
Agent replied · 26 December 2024
Thank you for leaving this review. It is great to hear that Amber and Marwa were attentive to your needs, facilitating a smooth move. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotI had a wonderful customer experience…
I had a wonderful customer experience with Britney Lea, she is very professional, friendly and just helpful in general. From flat searching to taking care of the negotiation process everything was taken care of effectively and smoothly. Highly recommend!
Bobo · 3 December 2024
★★★★★ 5/5
TrustpilotAmy and Lara have been really helpful…
Amy and Lara have been really helpful during my tenancy
Yongzhi · 16 October 2024
Agent replied · 26 December 2024
Hi Yongzhi,Thank you for your review! We’re delighted to hear that Amy and Lara were able to provide the support you needed during your tenancy. If you need anything further, don’t hesitate to reach out. We appreciate your feedback and are always here to help!
★★★★★ 5/5
TrustpilotAmber
She is very patient and respond the message on time
史晋宇 · 15 October 2024
Agent replied · 26 December 2024
Thank you for your kind review. We are pleased to hear Amber conducted the process in a timely manner, contributing to a positive experience overall. We will be sure to pass your feedback along to her.
★★★★★ 1/5
TrustpilotCalled for a property
Called for a property, no calls answered and no call back given.
Luca · 13 September 2024
Agent replied · 26 December 2024
Hi Luca,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
TrustpilotAmazing support and response
Amazing support and response by
Loay · 19 December 2025
★★★★★ 5/5
TrustpilotVery proactive service from Amber
Very proactive service from Amber! Really communicative and trustworthy
Privina · 29 October 2024
Agent replied · 26 December 2024
Hi Privina,Thank you for the feedback! We’re delighted to hear that Amber’s proactive approach made such a positive impression. Clear communication and trust are so important to us. Enjoy your new space!
★★★★★ 5/5
TrustpilotAmazing agents
Amazing agents! Guerschom’s helped us throughout the process of find a new property and has gone above and beyond for us. We really appreciate his great work and hope he gets a promotion soon! I would definitely recommend.
Eunice · 11 December 2024
★★★★★ 5/5
TrustpilotFast and effective.
Fast and effective.Amber and Marwa have been efficient with communication, planning and logistics for our move.
Conrad · 4 July 2024
Agent replied · 26 December 2024
Hi Conrad,Thank you for leaving this five star rating. We are pleased to hear Amber and Marwa were able to successfully facilitate your move, and will be sure to pass your appreciation along to them.
★★★★★ 5/5
TrustpilotConsistent Professionalism
Priscilla Ogefere continues to assist me professionally and promptly to ensure that my tenants follow through their commitments consistent with the signed tenancy agreement. Well done Priscilla 👍👏👏👏
Eng · 31 October 2023
Agent replied · 26 December 2024
Thank you so much for leaving such a great review!We will be sure to pass your kind words onto priscilla.
★★★★★ 5/5
TrustpilotHe have done an excellent job
He have done an excellent job, very fast and reliable also very understanding
Mikhail · 21 August 2024
Agent replied · 26 December 2024
Hi Mikhail,Thank you for your feedback. We’re delighted to hear that you found our team to be fast, reliable, and understanding in addressing your needs. Providing excellent service is our priority, and we’re glad to know you had a positive experience. If you require any further assistance, we’re always here to help!
★★★★★ 5/5
TrustpilotVictoria and Claudiu helped me with…
Victoria and Claudiu helped me with their professionalism
Albert · 6 November 2024
Agent replied · 26 December 2024
Hi Albert,Thank you for your kind review! We will be sure to pass your appreciation along to Victoria and Claudiu.
★★★★★ 5/5
TrustpilotWell done in getting a tenant for my…
Well done in getting a tenant for my apartment. A big shout out in particular to Bethel Gamma who did a stellar job in ensuring the tenant, the apartment and me as landlord were properly matched. Thanks again
David · 3 December 2024
★★★★★ 5/5
TrustpilotVictoria and Leigh,they are doing…
Victoria and Leigh,they are doing efficient job for me.
Shy · 17 October 2024
Agent replied · 26 December 2024
Hi Shy,Victoria and Leigh are glad they could assist! Thank you for your positive words and for choosing Johns&Co.
★★★★★ 5/5
TrustpilotShareen and Victoria provide great…
Shareen and Victoria provide great service. The whole process went smoothly.
Jerry · 13 September 2024
Agent replied · 26 December 2024
Hi Jerry,Thank you for your lovely feedback! We’re delighted to hear that Shareen and Victoria made the process smooth for you. We’re always here to provide top-notch service.
★★★★★ 5/5
TrustpilotRecently moved in ...
Recently moved in to a property managed by Johns&co.The process was not perfectly smooth due to some issues with landlord, but we would love to thank (mostly) Destini-Rikki and others for being very thoughtful and the instant responds to our email which significantly helped our move.
He · 19 July 2024
★★★★★ 5/5
TrustpilotRachel Massey ---
Rachel Massey ---for the letting stuffs ,Rachel helps me a lot ,She is a detailed person ,doing very well ~this is Shiu
Bb · 17 February 2024
Agent replied · 26 December 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
★★★★★ 5/5
TrustpilotServices provided by John’s & Co
Services provided by John’s & Co. is very good and well managed. You don’t have to worry anything is missing as the team is able to provide full coverage and tell you what to do next. Really appreciate the services to help me for my rental property.
Tommy · 29 June 2024
★★★★★ 5/5
TrustpilotReliable, helpful and efficient people you can trust
Vanessa and Sarah from Johns&Co were amazingly helpful finding a nice new tenant, getting a robust tenancy agreement signed, managing the deposit and arranging the check-in/out & professional cleaning.A true dream team you can rely on!
Carsten · 19 December 2024
★★★★★ 5/5
TrustpilotNew apartment
Great team! Thanks for all you help!!
Estelle · 5 November 2024
Agent replied · 26 December 2024
Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Johns&Co team. All the aspects of letting my properties were covered in a professional manner. I am happy with the service that I have received and would definitely recommend them.
Customer · 4 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.