5/5
GoogleVery smooth and simple on-boarding to the community. Attentive and available team with many thanks to Helena and Gytis for their support!
Trusted Agent profile · Tower Hamlets
JOHNS&CO City and Wapping reviews in Tower Hamlets
★★★★★
1,078 reviews across 3 platforms
G03 Cordage House, 15 Cobblestone Square, London, E1W 3AS, Tower Hamlets, E1W 3AS
JOHNS&CO's office in Tower Hamlets, at G03 Cordage House, is rated 4.8 out of 5 across 1,078 reviews on three platforms, including 71 Google reviews rated 4.1.
71
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,006
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat experience
Great company, amazing staff. I was assisted by saffron in finding a property and she couldn’t have been more helpful. She provided great customer service skills and was polite and knowledgeable throughout my experience with Johns&Co
5/5
TrustpilotRevived great help and advice from both…
Revived great help and advice from both Vectoria and Sam.
Agent replied · 26 December 2024
Hi Mohammed,Thank you for your review. We're so glad to hear that both Victoria and Sam were able to provide you with helpful advice and support. If you need any further assistance, don't hesitate to reach out.
5/5
TrustpilotCandice and Bailey helped us with the…
Candice and Bailey helped us with the house rental process and found a tenant for our house very quickly and completed the process. Thank you very much, they took care of us at all times.
5/5
TrustpilotBailey from the Wapping office really…
Bailey from the Wapping office really stood out for me and my client. He was friendly and professional made us feel comfortable and his confidence significantly enhanced the quality of the tour he gave us.
5/5
TrustpilotVery positive response
Very positive response, and supportive. Attentive to customer needs
Agent replied · 26 December 2024
Hi Li,Thank you for your kind words! We're delighted that our team has been attentive to your needs and provided a positive experience. If there's anything else we can do to support you, please feel free to reach out!
5/5
TrustpilotPriscilla Ogefere did a great job…
Priscilla Ogefere did a great job of helping me with my query and concerns. Great customer service.
Agent replied · 26 December 2024
Thank you for taking the time to leave us this 5* rating. We're thrilled to hear Priscilla was able to share her expertise with you. We will be sure to pass your appreciation along to her.
5/5
TrustpilotHelpful management services
Helpful management services. Rachael, Iva have been dealing with the challenging situations. Reconmmended
Agent replied · 26 December 2024
Thank you for your recommendation. Our team will be pleased to hear they have been able to support you through challenging situations, and resolve your issues. If you need any help in the future, don't hesitate to reach out.
5/5
TrustpilotVery professional team
Very professional team, proactive and always available for help and to answer any queries. I love working with everyone specially Matthew who is ready to support and give the right solutions and answers always
5/5
TrustpilotExcellent service and very…
Excellent service and follow and very professional that Marwa and Amy provided.
Agent replied · 26 December 2024
Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.
5/5
TrustpilotVictoria has done an amazing job
Victoria has done an amazing job at guiding us through every step of the process, promptly answering and following in up each question (and we had many). She made the whole process of putting the property up for rent easy and straightforward.
5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Agent replied · 26 December 2024
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
5/5
TrustpilotWonderful response
Wonderful response, all problems sorted in quick time
Agent replied · 26 December 2024
Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, don’t hesitate to reach out.
4/5
TrustpilotExcellent except I can’t login my…
Excellent except I can’t login my account
Agent replied · 26 December 2024
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. We’re sorry to learn you’re having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and we’ll be more than happy to assist in resolving the issue promptly.
5/5
TrustpilotThank you for your help
Agent replied · 26 December 2024
We're pleased we could be of help! Please let us know if you need any further support!
5/5
TrustpilotGreat Lettings & Management Service.
Bethel and the Johns & Co team were incredibly professional and efficient in arranging the tenancy agreement and coordinating the move-in process. They kept everything well-organised, communicated promptly, and made the entire experience seamless.
5/5
GoogleJason and the whole team at Johns and co were fantastically helpful and professional. We felt very assured during the process of both letting and selling our flat and wouldn't hesitate to use them again. They have certainly changed our view (previously bad!) of estate agents! Thank you very much Johns and Co.
Agent replied · 9 November 2024
Our Canary Wharf sales team couldn't ask for better feedback - thanks Caroline! Really pleased that Jason and the rest of the team were able to help you every step of the way.
5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
5/5
GoogleSo thankful to Katie Tucker who helped us solve a complex situation considering interests of all parties involved. Responsive, professional and persistent. I have particularly appreciated the solution oriented approach and positive mindset.PositiveResponsiveness, Quality, Professionalism
Agent replied · 9 November 2024
Hello NG, thank you for the 5 star rating JOHNS&CO Team
5/5
TrustpilotFriendly and efficient service from…
Friendly and efficient service from Priscilla Ogefere
Agent replied · 26 December 2024
Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.
5/5
TrustpilotVery helpful
Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.
5/5
TrustpilotGood Service and quick responses
I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencerand Rachel Massey from letting team.
5/5
GoogleRenewal process for my lease was quick and efficient - Cherelle Tomlin was very helpful with the process.
5/5
TrustpilotJohns & Co manages the apartment I rent…
Johns & Co manages the apartment I rent out through them. Param who help manage the property is always helpful and prompt at responding. Thank you and keep up with the good work.
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