Trusted Agent profile · Tower Hamlets
★★★★★
1,493 reviews across 2 platforms
70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,493 reviews on two platforms, including 172 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. JOHNS&CO Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a very pleasant experience with…
I had a very pleasant experience with John; they were very fast and responsive. Moving can be hard and stressful, so have someone who can ask you the most smallest questions too is the best relief. Also, I felt safe in the process. I had Sarah Ferreira and she was always helpful and made the experience better overall.
5/5
TrustpilotVery good
Alex and Britney helped us a lot with various things. Also solved a lot of problems and made our move-in and rental successful. For that I am grateful for their help. Thank you!
Hi Alex,Thank you for taking the time to leave us this feedback. We're pleased to hear your move-in went successfully and we wish you all the best in your new home.
5/5
TrustpilotPriscilla Ogefere
Priscilla has been very helpful and accommodating dealing with our issues
5/5
TrustpilotAmber and Leigh
Great service from Johns&Co during our move into the new flat. Amber and Leigh have been incredibly helpful throughout the entire process.
Hi Mihaela,Thank you for your feedback. We're pleased to hear Amber and Leigh's assistance positively impacted your move in process, and we wish you all the best in your new home!
4/5
TrustpilotHassle Free
With the assistance, especially prompt replys, from Candice and Nicholas, hassles free for foreign investors like me
5/5
TrustpilotJohns Co
Johns Co. Great work. Wonderful agents. Helped me a lot and made my life much easier. Hopefully will work with them in the future. Savannah Renaud and the Canary Wharf team
Hi Mark,Thank you for your kind words! We're delighted to hear that Savannah Renaud and our Canary Wharf team, provided you with great service and relieved you of any stress. We look forward to the possibility of working with you again in the future!
5/5
GoogleExcellent service, work professionally, staff are very friendly, quick response, Kelly is the best agent I've ever met, enthusiastic, effective, and highly competent in business. I highly recommend Johns & Co to you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotLeigh Hallet of Johns & Co was efficient and professional
Leigh Hallet of Johns & Co was super efficient in arranging my recent tenancy documentation. She also answered my queries promptly and was helpful and professional throughout the tenancy administration process.
We're delighted to hear about your positive experience with Leigh! Efficiency and professionalism are core values for us, and it's wonderful to know that Leigh provided such exemplary service. We'll make sure to pass on your compliments to her. If you ever need assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotExceptional Services from Johns & Co
This is my second time to use the services of Martina and Candice from Johns & Co. There are good reasons why I used their services again and they did not fail me. I would highly recommend to anyone their professional and reliable services. If the chance arises, I am sure I would not hesitate to seek for their help again!
3/5
TrustpilotAt times information has not been…
At times information has not been readily supplied regarding the nonpayment of rent by our tenant, but Beverley Hutchinson-Woodruffe in the accounts department has been very helpful and reactive
Hi Tariq,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotA fantastic experience
A fantastic experience overall. I had many queries and concerns and spoke to a lady called Rachel. She was incredibly professional, patient with many of my questions and also signposted me to some resources to reinforce her verbal advice. My experience with this firm has been great and would recommend.
5/5
TrustpilotThank you very much Bryony Bowyer for…
Thank you very much Bryony Bowyer for being able to reach out to Nuaire about my product warranty when my equipment fails.
Hi Zheng,Thank you for your kind words. We're delighted to hear that Bryony was able to assist you with your product warranty. We always aim to provide support when needed, and we're glad it made a difference for you.
5/5
TrustpilotSaffron and Leigh are amazing…
Saffron and Leigh are amazing professionals that kept our process of moving in to our new home seamless. Definitely recommend !
Hi Aishwarya,Thank you for the recommendation! We’re so glad Saffron and Leigh could make your move-in experience so seamless. We wish you the best in your new home!
5/5
TrustpilotPriscilla Ogefere
Priscilla Ogefere has been amaizng in helping to get sorted on contract renewals this period.
5/5
GoogleMy partner and I were extremely impressed with the service received from John's & Co. Especially the support of Joseph and David during the sale of our own property and purchase of another was fantastic. I have already recommend them to various friends and neighbours.. Would definitely use again in future.
Hi Frank, We are grateful to you for leaving us kind feedback and a 5-star rating. We also thank you massively for your recommendation!! Kind Regards JOHNS&CO
4/5
TrustpilotMs Alexandra Ene
Ms Alexandra Ene replied to my enquiries promptly and tried her best to help me so I think she worked really well.
Hi Victor,Thank you for your feedback! We’re pleased to hear that Alex was prompt and helpful in responding to your enquiries. We look forward to continuing to assist you with all your future needs.
5/5
TrustpilotHappy with Param as he follows-up with…
Happy with Param as he follows-up with the owners diligently on the request raised. He is prompt in response also.
Hi Shilpi,Thank you for your review! It’s great to know that Param’s diligence and promptness helped meet your needs. We’re here to ensure your experience continues to be as smooth as possible!
5/5
TrustpilotFrom my experience
From my experience, Johns & Co are the best to manage a vacant apartments in London , special thanks to my property manager Parma Virdee for the excellent customer services which exceed expectations.
Thank you for your 5* rating. We're delighted to hear about your positive experience with Johns & Co, especially with Param. We will be sure to pass your appreciation along to him.
4/5
TrustpilotGenerally good
Generally good, but expecting a faster response speed and more comprehensive guide for moving in, such as utilities guide and inventory checks.
Thank you for your feedback! We’re committed to providing excellent service, and we’re sorry if we didn’t meet your expectations in this instance. Your feedback is valuable as it helps us refine our processes. To discuss further, please contact us at customercare@johnsand.co.
5/5
TrustpilotLara Robson is very professional and…
Lara Robson is very professional and friendly and I was impressed with her response.
5/5
TrustpilotA great agent to work with
Great experience from beginning to end of tenancy. The team were always on hand if any support was ever needed and offered quick support. I would definitely recommend as an agent.
Hi Rob,Thank you for sharing your positive experience with us! We're delighted to hear that your entire tenancy journey, from start to finish, was met with great support from our team. Providing quick and reliable assistance is something we pride ourselves on, so it's fantastic to know that we were able to meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
5/5
TrustpilotPaperwork
Destini-Rikki handled the paperwork efficiently and kept everything clear and straightforward. It made the move-in process smooth. Thank you.
5/5
TrustpilotLetting made smooth & easy!
Our team at Johns & Co have been great making the whole letting experience be easy and smooth. Whenever there's been a hiccough they are on the case with solutions. I have always found them very responsive and we are now on our fourth let with them. Brooke, Bethel and Princess have pulled it off again - many thanks!
5/5
TrustpilotVery good experience with the agency
Very good experience with the agency, in particular with our agent Bethel, always keen to help and providing solutions in a timely manner.
Hi Tiziano,Thank you for taking the time to leave this feedback. We are pleased to hear you had a positive experience with our agency and we will be sure to pass your appreciation along to Bethel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
