5/5
TrustpilotWhat made the experience great was your…
What made the experience great was Olivia Wieteska responsiveness and the way she resolved the issue.
Trusted Agent profile · Tower Hamlets
JOHNS&CO Canary Wharf reviews in Tower Hamlets
★★★★★
1,485 reviews across 2 platforms
70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,485 reviews on two platforms, including 172 Google reviews rated 4.2.
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Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent communication with Rachel…
Excellent communication with Rachel Massey. Always kept me updated, very friendly. 5 stars from me
Agent replied · 25 December 2024
Hi Oli,Thank you for sharing your positive experience with Rachel. We're delighted she kept you informed and provided friendly service. Your 5-star review means a lot to us!
5/5
TrustpilotGreat and efficient service from…
Great and efficient service from Johns&Co. In particular, great service from Faid on the initial setup and Param who is the property manager are quick at responding and providing excellent service.
Agent replied · 25 December 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Faid and Param.
5/5
TrustpilotLeigh did a great job and was…
Leigh did a great job and was responding on time also Sebastian did a great job negotiating
Agent replied · 23 November 2024
Hi Aziz,Thank you for the kind feedback! Leigh and Sebastian are delighted to know their teamwork made a difference and that Sebastian's skilful negotiation made an impact.
5/5
TrustpilotThoughtful and Responsive!
Amy and Grace have done a fantastic job in helping me secure my tenancy. They have been very responsive, guiding me in my questions and helping me get settled!
Agent replied · 23 November 2024
Hi Kanishk,We're pleased to hear Amy and Grace provided you with a responsive and supportive service. We'll be sure to pass your appreciation along to them and we wish you all the best in your new home.
5/5
GoogleMy property means much to me and I have it for investment, the team help me with getting the best rent amounts. Grwndill has helped me immensely with the previous tenants check out and getting my apartment ready for the next tenants, he has even video called me to show me the place two times. The team are very genuine.
Agent replied · 12 November 2024
Thank you for your great feedback! I have passed your kind words to Grwendill and the rest of the Property Management team!
5/5
TrustpilotGreat work 👍
Excellent work by the agent who really managed a difficult process well. Always kept the vendor informed.Happy to recommend Johns&Co for their professionalism and customer care.
Agent replied · 26 October 2024
Thank you for your 5* rating. We're thrilled to hear our team are providing our clients with regular and transparent updates, and that you will recommend our services in the future.
5/5
GoogleKelly is very kind and responsible for the work. The team offered me a professional overlook of the market.
5/5
GoogleMy renting experience with Ben was excellent. Fast response, transparent, well know about market and have good house source!
5/5
TrustpilotSardar Johns & Co
Johns & Co. Is the best agency I’ve dealt with so far. Sardar (our property manager) is always available and very efficient. Highly recommended
Agent replied · 26 October 2024
Hi Salvatore,Thank you for your wonderful review! We're thrilled to hear you hold Johns&Co in such high regard, and that our team have impressed you. Sardar will be delighted to know his efficiency and availability have made such a positive impact. Your recommendation is greatly appreciated!
4/5
GoogleExcellent. Negotiator Meena Patel has been superb and very helpful in Lettings as well as Johnathan in Sales.
Agent replied · 12 November 2024
Thank you for your feedback, we will make sure to pass on your kind words to Meena and Jonathan.
5/5
TrustpilotI used Bethel Gamma
I used Bethel Gamma, who was very polite and helpful, answering all my questions and dealing with the problems efficiently. My experience with this employee from Johns was excellent. Excellent customer service and support.
Agent replied · 25 December 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Bethels Day! Wishing you all the best for the rest of 2023!
1/5
TrustpilotDon’t waste your time and money
I have had too many problems with the , property .and property management isn’t responsible. So don’t recommend this to individuals searching for rent
Agent replied · 26 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotVery good communication
Very good communication, quick and efficient at arranging bookings. Doesn’t push tenants to make offer, help me argue with landlord and gets a fair price.
Agent replied · 26 October 2024
Hi Shan,Thank you for leaving this review. We take pride in helping our landlords and tenants to reach happy solutions for all parties.
5/5
TrustpilotGreat Support
Priscilla Ogefere has been very responsive on any requests. Her help has really helped to fast-track any urgent maintenance requests etc.
Agent replied · 23 November 2024
Hi Sasu,Thank you for your wonderful review! We're delighted to hear that your experience renting a new flat with us was exceptionally smooth. Keeping our clients informed and engaged throughout the process is our priority, and we're thrilled that our agents at Johns&Co provided you with such great service. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
1/5
TrustpilotPathetic customer service!
Pathetic customer service!No one is actually interested in talking to you or explaining anything!! Can't get hold of them
Agent replied · 26 October 2024
Hi Xavier,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotToyin is very prompt and effective
5/5
TrustpilotRenewing the tenancy agreement was very…
Renewing the tenancy agreement was very easy with Johns & Co. In particular we are thankful to Amber Wong and to Marwa Fakih for their professional help.
Agent replied · 23 November 2024
Hi Mauricio,Thank you for leaving us this feedback. We are pleased your experience with our team was positive and smooth, and that Amber and Marwa particularly impressed you. We will be sure to pass your gratitude along to them.
5/5
TrustpilotMany thanks for Priscilla Ogefere!
Many thanks for Priscilla Ogefere!Really helpful property manager, always answering my calls, putting a lot of effort into organising repairs in the flat.
Agent replied · 26 October 2024
Hi Iwona,We're pleased Priscilla has been attentive to your needs, and performed her service with care and diligence. We will be sure to pass your appreciation along to her. Don't hesitate to reach out if you need any further assistance.
5/5
TrustpilotCandice provided tremendous support in…
Candice provided tremendous support in this renewal work, and I'm very grateful for her assistance.
5/5
TrustpilotResponse
Ade is quick to respond in communication.
5/5
TrustpilotOn-air restoration
A challenging situation, requiring professionalism and reliability to take decisive action to identify faulty installation and to restore important service. A very successful handling of the situation by Ms. Priscilla Ogefere. Thanks and congratulations
Agent replied · 26 October 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Priscilla..
5/5
TrustpilotIncredibly positive experience with the…
Incredibly positive experience with the Johns&Co team, Sam Orme, Bethel Gamma and Spyros Miaris have made the whole moving process completely effortless. Nothing was too much to ask and the speed they operate at to answer and resolve any queries is second to none. Can highly recommend them and very grateful for their excellent service.
5/5
TrustpilotA great team
Very appreciative of the help and support from Priscilla, Marwa and Amber with the move into my new property.
Agent replied · 26 October 2024
Hi Tim,Thank you for leaving this five star rating. We are proud our team have impressed you with their care and support. We will be sure to pass your appreciation along to Priscilla, Marwa and Amber.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNS&CO Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
