Trusted Agent profile · Tower Hamlets
★★★★★
1,485 reviews across 2 platforms
70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,485 reviews on two platforms, including 172 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. JOHNS&CO Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were very happy with our tenancy…
We were very happy with our tenancy secured through Johns&Co. Very professional.Our property manager Toyin Adeyele worked hard on our behalf. Would recommend.
Thank you for your kind words! We're delighted to hear that you had a positive experience with Johns&Co and that Toyin's hard work made a difference. We appreciate your recommendation and are here to assist you anytime.
5/5
TrustpilotMy appreciation to Lara Robson
I'm writing to express my appreciation to Lara Robson on a recently request for appliance replacement in my living property. Thanks for Lara's helpful and efficient response.
Hi Jackson,It's fantastic to hear Lara has been an amazing help to you. We're pleased to hear she was able to resolve your maintenance issue and we'll be sure to pass your appreciation along to her.
5/5
TrustpilotEfficient service from Johns&Co
Efficient service from Johns&Co. Happy with two very responsive agents: Destini-Rikki and Amber Wong.
Hi Fred,We’re so pleased to hear about your experience with Destini and Amber! Their dedication to providing efficient and responsive service is a hallmark of our team. Thank you for choosing Johns&Co!
5/5
TrustpilotPriscilla Ogefere Many thanks for Assistance
Very grateful for Ms.Priscilla Ogefere in following up the tenancy issue with my ex-tenant. She was very considerate and helpful in perusing my request.
Hi Edwin,Thank you for your kind words! We're thrilled to hear that Priscilla provided such considerate and helpful assistance in resolving your tenancy issue. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
5/5
GoogleI am heavily involved in Property and have worked with a number of estate agents. Johns and Co however, are genuinely head and shoulders above a lot of their competitors. Diligent, polite, honest and hardworking, they are everything you would want from an estate agent. The sales team down there, headed up by Chris Osmond, are second to none. Keep up the good work all!
Thanks for the review Luke! Feedback like this always puts a smile on our face. Thanks for taking the time to share your experience with JOHNS&CO.
5/5
TrustpilotLeigh and Sebastian are very helpful…
Leigh and Sebastian are very helpful regarding the property search and all the document procedures.
Hi Ky,Thank you for your feedback. We’re pleased to hear that Leigh and Sebastian have been of great assistance throughout your property search. We wish you the best in your new home!
5/5
TrustpilotLara Robson
Lara Robson, of Johns & Co. is responsible and helpful. Appreciate her kind support and service.
Hi Vickie,Thank you, Lara appreciates your kind words! It’s our pleasure to provide reliable support.
1/5
GoogleDO NOT WORK WITH THIS AGENCY I had a terrible experience with this agency and they made living in my new apartment a nightmare. … More
5/5
TrustpilotGreat service by Johns&Co
Great service by Johns&Co. Cherelle negotiated and completed a tenancy renewal to my requirements all within a day. That's what is called great service.
Thank you for this review. We're pleased to hear Cherelle showcased the fantastic service Johns&Co offer our clients. We will be sure to pass your appreciation along to her.
5/5
TrustpilotDear Miss Brooke Nickless,
Dear Miss Brooke Nickless,A very big thank you .Your efficient indeed is a big help to my request.Wishing you the bests in the Company.
Thank you very much for your kind words! We're glad Brooke could assist you efficiently with your request. Your appreciation means a lot to us. If you have any further needs or questions in the future, please don't hesitate to reach out. Wishing you all the best as well!
5/5
TrustpilotSmooth process with clear communication…
Smooth process with clear communication throughout. Savannah Renaud and the Canary Wharf team did great work to help us obtain our dream flat.
Hi Kumar,Thank you for your kind words! We're thrilled to hear that Savannah and the Canary Wharf team were able to assist you in obtaining your dream flat. Enjoy your new home!
5/5
TrustpilotAmazing experience and and wonderful…
Amazing experience and and wonderful team that helped me with every step of the way, truly very thankful.
Hi Thea,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our team. It’s our goal to assist you every step of the way, and we're glad to know that we could make a positive impact. If you ever need anything in the future, we’re here to help.
5/5
TrustpilotFlat Hunting Process
From the outset, both Candice and Sarah played pivotal roles in guiding me through the process, and their contributions were invaluable. They were always attentive, responsive, and ready to help, which made a difference in alleviating the stress I anticipated. Thank you, Candice and Sarah, for making this journey so much smoother!
5/5
TrustpilotManaging Eviction & Securing a new Rental Quickly
Charlie did an great job evicting a non compliant tenant and together with Victoria very quickly help secure a good rental/tenants in less than a month. I would strongly recommend them.
5/5
TrustpilotImmediately responded to issues with fixing properly.
Mr.Param Virdee always can response to my issues reported to the Company immediately, and he can arranged contractors to fix them promptly. Thanks!
We are pleased to hear Param's responses have been prompt and he has been efficient in ensuring your maintenance issues are resolved. If you need any further assistance, please do not hesitate to reach out.
5/5
TrustpilotI am renting a new flat and Claudiu…
I am renting a new flat and Claudiu Ciupitu and Rachel Massey are both super helpful to me! Helping the whole renting process super easy and smooth!
Hi Suri,Thank you for your positive feedback! We're delighted to hear that Claudiu and Rachel made your renting process easy and smooth. We'll be sure to pass on your kind words. If you need further assistance, don't hesitate to reach out!
5/5
TrustpilotThank for Rachael Adeyemo solving my…
Thank for Rachael Adeyemo solving my problem quickly and helpfully. It saves me a lot of time.
Thank you for sharing your experience with us! We’re thrilled to hear that Rachael was able to resolve your problem quickly and efficiently. At Johns&Co, we’re committed to providing excellent customer service, and we’re happy that Rachael was able to save you time and assist you with your needs.
5/5
TrustpilotExtremely efficient services
Extremely efficient services. It’s easy to connect with the property manager and address your issues
Hi Hannah,Thank you for your feedback! We’re pleased to hear that our services were efficient and that connecting with your property manager has been easy. We strive to make communication seamless for all our clients.
5/5
TrustpilotBethel is a great staff to help me.
Bethel is a great staff to help me.jim
5/5
TrustpilotVanessa and Marwa have both been…
Vanessa and Marwa have both been extremely helpful and very quick to respond. Both highly knowledgeable and professional. Couldn’t have had better service. Thanks!
Hi Alexander,Thank you! We're glad Vanessa and Marwa could assist you so well. We aim for excellent service and appreciate your feedback. If you need anything else, just let us know!
5/5
TrustpilotFast and efficient service by Wai Yau
Fast and efficient service by Wai Yau. Within 24 hours the issue was settled.
Hi Alison,Thank you for recognizing Wai's efforts! We’re committed to quick, efficient service and glad we could resolve the issue promptly.
5/5
TrustpilotVery helpful
Great support from the team and engineers who helped fixed the issue I had in my flat. Toyin Adeyele especially, was extremely professional and helpful.
Hi Jana,Thank you for this kind review. We are pleased to hear your issues were resolved and that Toyin impressed you with her professional and helpful service. We will be sure to pass your feedback along to her.
1/5
GoogleA bit rude. Someone called me to followup, I said I wasn't interested and started to explain a few things. He just hung up without saying bye. …
5/5
TrustpilotMartina and Candice have been very helpful
Martina and Candice have been very helpful and responsive throughout my journey to rent an apartment in Park Vista Tower. I am much grateful to their professional and dedicated services!
Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. We will make sure to pass this onto Martina and Candice.Wishing you all the best for the new year!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
