JOHNS&CO Canary Wharf reviews

★★★★★ 5/5

Trustpilot

Thank you Shareen & Daniela!

I had a great experience with JOHNS&CO! Huge thank you to Shareen, who was amazing in helping me find a place to my budget and specifications, even when I was out of town. I’ve had bad experiences with agents before, but she was fantastic from the beginning to the end. Thank you as well to Daniela for helping progress the tenancy! Very grateful :)

Shay · 9 September 2026

★★★★★ 5/5

Trustpilot

Sending a huge thank you to Shareen

Sending a huge thank you to Shareen! She was absolutely fantastic from the very first viewing right through to settling into my new home. She had several suitable properties ready for me to view and made the whole process feel so smooth and stress-free. Her support, professionalism, and kindness throughout really made a difference. I couldn’t recommend her enough!

Ruslana · 12 September 2026

★★★★★ 5/5

Trustpilot

Denisa Popescu is one of the few staffs…

Denisa Popescu is one of the few staffs in Johns &Co really really impressed me, she's so responsible for everything related to the management of flats. Always response at the first time, and discuss things thoroughly with me, very honestly, never try to mess me around like some other staff. highly trustworthy! I feel so privileged to have a manager like her to look after my flats! well done.

Lingfei · 15 May 2026

★★★★★ 5/5

Trustpilot

Brice is excellent

Johns and Co are professional and detail orientated. You will get a good quality service. My property manager Brice is especially fantastic as he replies very fast, always answers my numerous questions, is patient, and can resolve all the problems I have. I would recommend their service.

Vicky · 7 September 2026

★★★★★ 5/5

Trustpilot

I want to thank the team at Johns & Co

I want to thank the team at Johns & Co, especially Kimberley and Sardad, for all their help with the maintenance of my property. They’ve been consistently professional, quick to respond, and always clear in their communication, which has made things much easier for me. It’s been reassuring to know that whenever an issue comes up, it’s handled promptly and properly. I really appreciate their support and the effort they put into making sure everything runs smoothly. Overall, it’s been a very positive experience, and I’m grateful for their work.

Raimbek · 22 September 2025

★★★★★ 5/5

Trustpilot

Property Manager Peter

Peter Ogundare was our Property manager, and helped manage our recent move-out. He was excellent throughout. Always responsive, kept us informed at every step, and made what can be a stressful process straightforward. Thank you Peter!

Ultan · 7 September 2026

★★★★★ 5/5

Trustpilot

Had a great experience buying with…

Had a great experience buying with John’s & Co. as a first time buyer I was nervous, but Malek was kind, patient, trustworthy and incredibly supportive from day one. She really took the time to walk me through the whole process and was readily available to speak as and when I needed it.

Arshi · 8 May 2026

★★★★★ 5/5

Trustpilot

Brice was great

Brice was taking care of the apartment i rented and she was very efficient, professional and kind. I would email her with an issue and she would respond within 2 days, discussing a solution. She would follow up until the problem got solved, and I knew I could count on her. I consider myself lucky having her take care of the apartment I was renting!

Marie-Gabrielle · 21 September 2026

★★★★★ 5/5

Trustpilot

Charlie and Victoria were excellent to…

Charlie and Victoria were excellent to deal with throughout my tenancy process. Charlie led everything and Victoria handled the admin, and together they made the whole experience very smooth and straightforward. Communication was clear, everything was handled efficiently, and the process was stress-free from start to finish. I would happily recommend them.

Sadhana · 12 March 2026

★★★★★ 5/5

Trustpilot

Ralph Mansfield is a highly professional agent

Ralph Mansfield is a highly professional agent who has a goal and is willing to work with him at any time, whether it's late evening or a weekend. He strives to get the job done. Unfortunately, we didn't sign a contract because the landlord decided to manipulate the price and payment, forcing us to take a break and subsequently choose another option with more stable terms. Ralph was in touch with us every day. After four years of working with Johns&Co, I've never encountered such a dedicated agent who strives to win clients and make everything as comfortable as possible.

Kris · 11 March 2026

★★★★★ 5/5

Trustpilot

Malaika was great at responding…

Malaika was great at responding promptly and coordinating my paperwork especially from abroad. Would highly recommend the agency and working with Malaika.

Arthur · 8 September 2026

★★★★★ 5/5

Trustpilot

Peter Ogundare was extremely helpful…

Peter Ogundare was extremely helpful and responsive when I made an incorrect transfer to johns and CO. Extremely warm and helpful 10/10!

Karman · 7 September 2026

★★★★★ 5/5

Trustpilot

As a tenant

As a tenant, finding an estate agency that is genuinely supportive and proactive can be rare, but Johns and co /Luke Thomas has exceeded all expectations. Luke Thomas made the entire process, from move-in to ongoing tenancy management, smooth, stress-free, and straightforward. Always professional, approachable, and quick to resolve issues. Outstanding service!"

AG · 21 September 2026

★★★★★ 5/5

Trustpilot

Excellent staffs in John&Co

Param Virdee is an excellent staffs in John&Co. Param works very efficiently and effectively to solve the problems that relieves our burden and worry very much as we are the overseas landlord. Param also has very good communication skills and acts as a comfortable connection between us and the tenants.

CK · 18 September 2026

★★★★★ 5/5

Trustpilot

Rob was great

Rob was great - super fast and efficient in an emergency. Other requests I've had so far have gone for weeks without response. I understand the landlord might take long to answer but I believe it also matters the urgency and effectiveness of each employee. Thanks Rob!!

Daniel · 20 February 2026

★★★★★ 5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Bethel while looking for a rental apartment in Royal Docks, London. Bethel was professional, friendly, and extremely helpful throughout the whole process. He listened carefully to what I was looking for, provided useful advice, and made the search much easier and less stressful.

Vadim · 16 September 2026

★★★★★ 5/5

Trustpilot

Helpful and proactive lettings agents

Johns&Co were a great help in finding me my new flat, Miyah and Bethel helped me find and arrange my new place - I was especially grateful for how proactive (but not pushy) Bethel was when the first place I viewed didn't work out.

Charlie · 14 March 2026

★★★★★ 5/5

Trustpilot

Excellent Compliance Support and Efficient Service

The compliance team at John & Co provided excellent follow-up and handled the landlord's address request efficiently. Special thanks to Wai Yan, Senior Compliance Administrator, for the professionalism, efficiency, and friendly service throughout the process. The prompt responses and helpful attitude made everything smooth and straightforward. Highly appreciated.

Wong · 21 September 2026

★★★★★ 5/5

Trustpilot

Thank you for Mr. Thomas Chan

Mr. Thomas Chan is very helpful and responds to our questions and get them solved very quickly.

Pc · 11 September 2026

★★★★★ 5/5

Trustpilot

Shareen was fantastic

Shareen was fantastic, really helpful throughout process and found me a great apartment asap.

David · 11 September 2026

★★★★★ 5/5

Trustpilot

I had a great experience with JOHNS&CO

I had a great experience with JOHNS&CO. Everything went smoothly from start to finish, and the process was very organized. I was always given clear options and felt well supported throughout.

Ali · 7 May 2026

★★★★★ 5/5

Trustpilot

First few days in the new place and I…

First few days in the new place and I couldn't be more happier. I would like to say thank you to Andre who has gone above and beyond to make this possible for me and my flatmate. He has checked up on us weekly during this move and has given the best service possible to make it an easy transition to a new place. I really appreciate the hard work and we are both grateful we had Andre working with us. Thank you to JOHN&CO for providing a great team.

John · 4 December 2024

★★★★★ 5/5

Trustpilot

Silvia was fantastic

Silvia was fantastic - made the whole process very easy!

Customer · 10 September 2026

★★★★★ 5/5

Trustpilot

Thank you Bryony!!

I have been speaking with Bryony since I moved in in April this year. She has been so helpful and I just wanted to commend her and say how much of an asset she is to the business. She is professional, personable and it’s always willing to help find a quick solution to any issues. It’s nice to know that if I ever need help, she is a reliable go to, or will direct me to whoever I need to speak to. Thank you Bryony!

Ashleigh · 15 November 2024