Trusted Agent profile · Tower Hamlets

JOHNS&CO Canary Wharf reviews in Tower Hamlets

4.8

★★★★★ Excellent

1,498 reviews across 2 platforms

70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,498 reviews on two platforms, including 172 Google reviews rated 4.2.

Google logo

4.2 / 5

172

Reviews on Google

This office

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1,326

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and Prompt

Priscilla Ogefere was quick to help us with a broken mattress issue.

Consumer · 8 August 2024

5/5

Trustpilot

From the perspective of an international investor

Since 2018, we’ve entrusted John & Co. with managing our investments. As international investors, having a team of experts to guide us through regulatory requirements and handle daily property management is crucial. Their expertise has been invaluable to us. I highly recommend their services and especially endorse Amy and Marwa, who have provided excellent care and attention to our needs.

Jus · 6 August 2024

5/5

Google

Luke was very helpful in showing the different apartments available in the development and was informative with his insights into the current market.

Hoa · 14 November 2018

Agent replied · 12 November 2024

Thanks Hoa, really appreciate the feedback. Will make sure Luke sees your kind words too.

5/5

Google

The services provided by the team have been helpful and responsive. I wish to express my sincere thanks to Jason, Joseph and Christina.

Daniel · 14 November 2018

Agent replied · 12 November 2024

You're welcome Daniel - we'll make sure Jason, Joseph and Christina see your kind words too.

5/5

Trustpilot

JOHNS&CO are a really excellent property management …

JOHNS&CO are a really excellent property management and we have had very good experiences with them. They do their work efficiently and quickly, are cooperative when seeking advice or assistance, and also follow up on their work carefully and efficiently.Thank you

Abeer · 15 November 2023

Agent replied · 26 October 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

2/5

Google

Yesterday at noon, I was sleeping when a Chinese-speaking female agent tried to force open my door, good thing I locked and chained it. I've been suffering from a severe insomnia disorder lately and I don't fully sleep until 9am. Three …

Dai · 17 April 2025

5/5

Trustpilot

Excellent work!Claudiu and Victoria are…

Excellent work!Claudiu and Victoria are very professional agents.They were proactive in finding me a house and following up in a very short time!

Qo · 19 October 2024

Agent replied · 26 October 2024

Thank you for the glowing review! We're so pleased that Claudiu and Victoria were able to assist you so efficiently and help you find the perfect home in such a short time. If you need any further assistance, please don't hesitate to get in touch!

5/5

Trustpilot

Helpful & Professional

Sarah and Candice helped me out so much! I had a great experience. Even when we ran into problems they were quick to offer solutions.

Can · 17 September 2024

Agent replied · 26 October 2024

Hi Can,Thank you for your kind words! We’re so pleased that Sarah and Candice were able to assist you and offer quick solutions when issues arose. We’re committed to providing a smooth and supportive experience, and it’s wonderful to hear that we succeeded in doing that for you.

5/5

Trustpilot

Every one was so responsible specially…

Every one was so responsible specially sam, he was so helpful and his responses was immediate. As my first experience of renting it was nice to get to know john and co

AMIRALI · 16 May 2024

Agent replied · 23 November 2024

Hi Amirali,Thank you for leaving this review. It is always daunting renting for the first time, so we are pleased to know we were able to support you on this journey. If you need any assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

J&Co

Mr. Leigh Hallett of Johns & Co has been very helpful, efficient and performing professionally during the process of my new tenancy agreement

Patrick · 17 October 2024

Agent replied · 23 November 2024

Hi Patrick,Leigh is glad to have assisted you! Please don't hesitate to reach out if we can provide you with any further support.

5/5

Trustpilot

Priscilla, always there to help.

Amazing, supporting service provided by Priscilla. Always available to answer a query and goes further to ensure that as tenants, we always feel looked after. Thank you as always.

Jack · 8 July 2024

Agent replied · 26 October 2024

Hi Jack,Thank you for leaving this feedback. We are pleased to hear Priscilla has been attentive to your needs and has consistently been able to provide support to you. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Who you are dealing with

Savannah was very helpful and glad to assist me with any of my concerns.

Samir · 20 June 2024

5/5

Trustpilot

Desinty and Vanessa’s proactivity

Desinty and Vanessa’s proactively getting in touch and finding us solutions

Freddy · 20 February 2026

5/5

Trustpilot

Priscilla has been great

Priscilla has been great! Quick with responses are helping with any enquires

Bridget · 25 July 2024

5/5

Trustpilot

Thanks Olivia

Really appreciate Olivia Wieteska's help in resolving an ongoing issue for me. She actioned very quickly and has been easy and pleasant to communicate with.

Ben · 12 September 2024

Agent replied · 26 October 2024

Hi Ben,We’re glad to hear that Olivia was able to assist you promptly and has been responsive. We will be sure to pass your feedback along to her. Thank you for sharing your experience, and don’t hesitate to reach out if you need any further help.

5/5

Trustpilot

Good letting agents

Leigh Hallett Has been brilliant after switching from another agency. Good efficient communication throughout process of finding tenants. Thanks you!

Richie · 28 November 2024

Agent replied · 25 December 2024

Hi Richie,Thank you for your kind feedback! We're thrilled Leigh provided efficient communication and made the process seamless. We appreciate your trust and look forward to working with you again!

5/5

Trustpilot

A great experience!!!!

Michael Fadiora and all the other members of The team were very helpful efficient and kind through out the whole process, of renting .

Katerina · 27 September 2024

Agent replied · 26 October 2024

Hi Katerina,Thank you for your lovely feedback! We’re so glad that Michael and the team were helpful and kind throughout your renting process. We strive to make things as smooth as possible, and we appreciate your recommendation.

5/5

Trustpilot

skye and bethel were really helpful…

skye and bethel were really helpful through the whole process from viewing until move-in! would highly recommend, both were really lovely to work with!

Quinn · 26 September 2024

Agent replied · 26 October 2024

Hi Quinn,Thank you for your feedback! We’re delighted to hear that both Skye and Bethel were instrumental in making the entire renting process smooth for you. Thank you for your high recommendation, and we look forward to assisting you in the future!

5/5

Trustpilot

Amazing service

Grace Casely and Amy Bridge have been amazing in making this move as easy and straightforward as possible for me when I did not have much time to take care of it.Great service

Edouard · 20 April 2024

Agent replied · 23 November 2024

Hi Edouard,Thank you for sharing your positive experience with Grace and Amy. We're glad they could make your move easier for you. We'll be sure to pass your appreciation along to them, and we wish you all the best in your new home.

5/5

Trustpilot

agent Lara Robson provide good service

agent Lara Robson really gives us a lot of help on dealing with the hot water issue and proactively provides good service throughout the whole process.

Maria · 23 August 2024

Agent replied · 26 October 2024

Hi Maria,Thank you for your kind review! We’re glad to hear that Lara was able to help you with the hot water issue and provided proactive service throughout the process. We always aim to make sure any concerns are addressed quickly, and it’s great to know Lara ensured you were well taken care of. If you need further assistance, please don’t hesitate to reach out, we’re always happy to help!

5/5

Trustpilot

Well done! Matthew Spencer and Alda Gomes Fernandes​​​​

Matthew Spencer​​​​ timely update us the current market and always help us to find a tenant in a satisfied time. Both Matthew and Cynthia Jones are well done! Alda Gomes Fernandes​​​​ gives help promptly and makes us rest assued.

Alice · 12 December 2023

Agent replied · 26 October 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.

5/5

Trustpilot

Jose and Lee at Canary Wharf branch are…

Jose and Lee at Canary Wharf branch are very kind and prompt in resolving maintenance requests for the apartment, much appreciated!

Mei · 8 November 2024

Agent replied · 25 December 2024

Hi Mei Mei,We’re so glad Jose and Leigh were able to resolve your maintenance issues quickly. Thank you for sharing your positive experience. Don't hesitate to get in touch if you need any further assistance!

5/5

Trustpilot

Nice and quick services

Nice and quick services, especially my assistance Michael Fadiora. Had a really good experience on house finding here. Recommend who wanna find a house in London

Ma · 21 August 2024

Agent replied · 26 October 2024

Thank you for your fantastic review and recommendation! We’re thrilled that Michael was able to assist you in finding a house and that you had such a positive experience with our services. We always strive to make the process as quick and seamless as possible, and it’s great to know we achieved that for you.

5/5

Google

Isabel is a very nice person, she patiently helped me to find the ideal property for me, many thanks to her :)

唐灿 · 14 November 2018

Agent replied · 12 November 2024

Really pleased Isabel was able to help you find your perfect property! Wishing you all the best in your new home.

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