Trusted Agent profile · Tower Hamlets

JOHNS&CO Canary Wharf reviews in Tower Hamlets

4.8

★★★★★ Excellent

1,493 reviews across 2 platforms

70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL

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JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,493 reviews on two platforms, including 172 Google reviews rated 4.2.

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4.2 / 5

172

Reviews on Google

This office

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1,321

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bethel was great to work with and very…

Bethel was great to work with and very communicative. He was always available to speak to - even on weekends - which made the whole process go very smoothly!

Paul · 23 September 2023

5/5

Trustpilot

Priscilla has been very helpful so far

Priscilla has been very helpful so far, we are new tenants at commodore house.

Oliver · 29 July 2024

5/5

Trustpilot

Thanks to Param Virdee

I would like to thank property manager Mr. Param Virdee who supported me and my family since day one while renting apt in Hollanbury House and till we left. Very professional, understanding and responsive.

Naif · 18 May 2024

Agent replied · 23 November 2024

Hi Naif,Thank you for this feedback. We are pleased to hear Param supported you at all stages of your tenancy, providing you with care and assistance. We wish you and your family all the best in your new home. Don't hesitate to reach out to us if you need any assistance in the future.

5/5

Trustpilot

Well done Ellie-Mai Hannan!

As an overseas landlord, there are lots of things to worry about during the tenancy and when the tenant is going to vacate the flat too! I would like to thank you my property manager Ellie-Mai Hannan at Johns & Co for her great contributions to ensure a smooth handover and countless follow up works for me. Great job Ellie! Thank you so much!

Shirley · 20 June 2024

5/5

Trustpilot

I had an excellent cooperation with…

I had an excellent cooperation with Michael Fadiora, Rachel Massey and their team. They were very helpful and guided me through the whole process. Thank you.

Konstantinos · 26 September 2024

Agent replied · 26 October 2024

Hi Konstatinos,Thank you for your kind words! We’re so pleased to hear that Michael, Rachel, and the team were helpful and guided you through the process. We look forward to assisting you again in the future!

5/5

Trustpilot

A big thanks to Lauren Melius the…

A big thanks to Lauren Melius the property manager of Johns and Co for showing true professionalism from start to finish , the service she provided from start to finish was exceptional .

Tino · 23 May 2023

5/5

Trustpilot

Problems were handled promptly

Tia Morrissey handled my repair issue very promptly and with excellent service. I'm very satisfied; please continue to maintain this level of service.

Jiale · 21 November 2025

5/5

Trustpilot

Johns & Co truly grateful agent with…

Johns & Co truly grateful agent with Super efficient and very helpful staffs like Victoria and Matthew, dealing issues quick and clear. Many thanks to johns and co

Charles · 23 August 2024

Agent replied · 26 October 2024

Hi Charles,Thank you so much for your thoughtful feedback! We’re delighted to hear that Victoria and Matthew provided you with efficient and helpful service, and that any issues were handled quickly and clearly. Your satisfaction is our top priority, and we’re grateful for your recognition of our team’s hard work. Please don’t hesitate to reach out if you need anything in the future!

5/5

Trustpilot

I had an excellent experience with this…

I had an excellent experience with this company. They were consistently punctual, ensuring that all appointments and deliveries were on time. Their customer service was outstanding, always responding promptly and courteously to my inquiries. The professionalism and reliability they demonstrated throughout my interactions with them were truly commendable. I highly recommend this company for their exceptional service and dedication to customer satisfaction."

Salman · 18 July 2024

5/5

Trustpilot

Rachel

Spoke to a lady, Rachel Massey on the telephone. Very polite and helpful. She was able to answer all my questions and I would like to thank her for her help.

Sabrina · 30 June 2024

Agent replied · 26 October 2024

Hi Sabrina,Thank you for taking the time to leave this review, we are pleased Rachel was able to provide you with key insight. If you need any further assistance please don't hesitate to reach out.

5/5

Trustpilot

Param and Faid have been very attentive…

Param and Faid have been very attentive and have been reacting promptly every time I need assistance. It’s greatly appreciated!

Ng · 20 December 2024

Agent replied · 26 October 2024

Thank you for your kind words about Param. We're delighted to hear that he provided you with an efficient and professional service, ensuring a safe and trustworthy experience. We'll be sure to pass along your appreciation!

5/5

Trustpilot

Thanks Destini-Rikki

Have been with Johns & Co since beginning, and the letting team always performed professionally with efforts to make landlord feel at ease every steps of the way, great job!

Royal · 16 July 2024

Agent replied · 26 October 2024

Thank you for leaving this feedback. We are pleased to hear our team have successfully managed your property, alleviating any stress and supporting you in the process. Thank you for being a loyal client, we look forward to continuing this partnership in the future.

1/5

Google

If I could be zero starts I would. We had an extremely disappointing experience with Johns & Co. when trying to rent on TWO different flats through them. We should have took the first experience as a sign not to trust them. …

Robyn · 17 April 2025

5/5

Trustpilot

I had Sam as my real estate agent and…

I had Sam as my real estate agent and Alda who was on the side of all the required documentation for the tenancy. Both of them have showed professionalism, kindness and very good level of service towards me, glad I had them!

Ilya · 11 November 2023

Agent replied · 23 November 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda

5/5

Trustpilot

We had a great and smooth experience…

We had a great and smooth experience with Sardar Berzo. He was very reactive regarding the boiler/mold issue we had and reachable at all times. His efficiency definitely surpasses our expectations.

Anne · 24 June 2024

Agent replied · 26 October 2024

Hi Anne,Thank you for your wonderful review! We're thrilled to hear you had a smooth experience with Sardar. It's great to know he was efficient and responsive with your maintenance issues. If you need anything else, don't hesitate to reach out!

5/5

Trustpilot

thank you

thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building,glad all things go smoothly and work done very efficiently,thank you. kevin

Tina · 17 May 2024

Agent replied · 23 November 2024

We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.

5/5

Trustpilot

Very professional

Renting with Johns & Co and Savannah Renaud- Very professional, friendly, timely approach. Always available to answer the questions and help with the process. It made renting process very easy, seemingness and enjoyable.

Klaudyna · 16 May 2024

Agent replied · 23 November 2024

Hi Klaudyna,Thank you for this feedback. We're pleased to hear Savannah has been made your rental journey a smooth experience with her friendly, professional and diligent approach. We'll be sure to pass your kind words along to her.

5/5

Trustpilot

Five Star Service

Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.

Daniel · 27 July 2023

5/5

Trustpilot

The property manager of JOHNS&CO Param…

The property manager of JOHNS&CO Param Virdee​​ are very helpful on getting my problem of rental payment solved. They are very sophisticated ​​and timely to get my problem solved. Besides, they are very polite!

Tong · 26 April 2024

Agent replied · 23 November 2024

Hi Tong,Thank you for sharing your positive experience with Johns&Co and our team, in particular Param. We pride ourselves on maintaining an efficient and personable approach, and and we're pleased that Param exemplified this commitment. If you have any further needs or questions, please don't hesitate to reach out to us. We're here to help!

5/5

Google

I have had a great experience working with JOHNS&CO Canary Wharf on the sale of my apartment in the Docklands. Joseph, David, Christina, Audrey and their colleagues were helpful, patient and kind throughout the entire sale process and answered all my questions quickly and competently. Very professional, knowledgeable and reliable team - highly recommend!

Sergey · 13 November 2022

Agent replied · 12 November 2024

Hi Sergey Thank you very much for the 5-star review and positive feedback, we'll be sure to pass your comments onto the team. It's been a pleasure. All the best, Johns&Co Team

5/5

Trustpilot

Helpful and Prompt

Priscilla Ogefere was quick to help us with a broken mattress issue.

Consumer · 8 August 2024

5/5

Trustpilot

From the perspective of an international investor

Since 2018, we’ve entrusted John & Co. with managing our investments. As international investors, having a team of experts to guide us through regulatory requirements and handle daily property management is crucial. Their expertise has been invaluable to us. I highly recommend their services and especially endorse Amy and Marwa, who have provided excellent care and attention to our needs.

Jus · 6 August 2024

5/5

Trustpilot

JOHNS&CO are a really excellent property management …

JOHNS&CO are a really excellent property management and we have had very good experiences with them. They do their work efficiently and quickly, are cooperative when seeking advice or assistance, and also follow up on their work carefully and efficiently.Thank you

Abeer · 15 November 2023

Agent replied · 26 October 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Google

Luke was very helpful in showing the different apartments available in the development and was informative with his insights into the current market.

Hoa · 14 November 2018

Agent replied · 12 November 2024

Thanks Hoa, really appreciate the feedback. Will make sure Luke sees your kind words too.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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