Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBethel Gamma
HI Bethel,Is indeed a good job for securing the new contract with the Tenant for our unit. We really appreciated your efforts and times. It is such a smooth experience. Especially with all the arrangements and documents need to be signed.
LUM · 31 March 2024
Agent replied · 26 October 2024
Hi Lum,Ensuring a smooth experience for our tenants is a top priority for us, and we're pleased that our efforts were appreciated. We understand that arranging all the necessary documents and signatures can sometimes be daunting, but we're glad we could make it a hassle-free experience for you. Don't hesitate to reach out to us in the future!
★★★★★ 1/5
GoogleThey only care about signing the contract, and all actions are for the purpose of signing the contract. Apart from that, they are not responsible for any other issues after the contract is signed.
YINGHAO · 24 September 2025
★★★★★ 5/5
TrustpilotFrom one J&C apartment to another
In the particular context of a landlord reducing the agreed length of a renewed tenancy agreement in order to ease the selling process, J&C professionals and, in particular, Joley Buckley, Luna Cooper, Fern Crawley, Pablo Irigoyen and Duncan Peacock made the organization of the transfer to another available similar apartment a walk in the park
Mr · 19 February 2021
★★★★★ 5/5
TrustpilotThe team was very helpful right from…
The team was very helpful right from the viewings to my end of tenancy. A big Shout Out to the entire team for making my tenancy such a pleasant period.
Vyomesh · 7 October 2024
Agent replied · 26 October 2024
Hi Vyomesh,Thank you for your kind words. We're thrilled to hear that you had such a positive experience throughout the entire process. It's fantastic to know we made your tenancy enjoyable. We'll be sure to pass on your appreciation to everyone involved! Wishing you all the best moving forward.
★★★★★ 5/5
TrustpilotMiss Brooke Nickless
Miss Brooke Nickless, has been a great help and made our experience with the property management seamless. Thank you Brooke!
Ahmed · 29 June 2024
★★★★★ 5/5
GoogleJohns & Co provides such a great service! Sebastian Callow and Joley Buckley were really helpful in the process of me finding and securing an amazing property!
Christos · 14 November 2019
Agent replied · 12 November 2024
Hello Christos, thank you for your kind words.
★★★★★ 5/5
TrustpilotJohns and Co property manager Bryony…
Johns and Co property manager Bryony Bowyer was very helpful and prompt in his services.Appreciate it very much.
Wong · 2 August 2024
★★★★★ 5/5
TrustpilotGreat apartment service
Great apartment service! Priscilla has been super helpful and always replies promptly whenever there’s an issue in the apartment (boiler, water leakage etc).
Jo · 3 May 2024
★★★★★ 4/5
TrustpilotNew Property Manager
Bryony has been always professional and has made herself available to answer all the questions in courteous and timely manner.
Simone · 27 June 2024
★★★★★ 5/5
TrustpilotIncredible service
Incredible service! Our dedicated agent, Victor, supported us so much in renting out our dream flat, despite all the obstacles we faced. Bethel has also been great and super supportive throughout the process. Highly recommended 👍🏽👍🏽👍🏽
Reem · 26 June 2024
Agent replied · 26 October 2024
Hi Reem,Thank you for your review! We're thrilled to hear that Victor and Bethel provided you with such incredible support. Resolving our clients issues is what we strive for, and your recommendation means a lot to us. We're grateful for your kind words and are always here to assist you!
★★★★★ 5/5
TrustpilotFor Amy Bridge, Kelly Kuo & Claire
For Amy Bridge, Kelly Kuo & Claire1. can communicate w/ English and Chinese, it helps a lot2. familiar with all process 3. work as a team , all the information is consistence
Chan · 29 August 2024
Agent replied · 26 October 2024
Hi Chan,Thank you so much for your kind review! It’s great to hear that Amy, Kelly, and Claire worked together seamlessly to provide you with consistent information throughout the process. We believe that teamwork and clear communication are essential to ensuring a smooth experience for our clients. We’re grateful for your trust in our team and are here to assist you with anything else you may need!
★★★★★ 5/5
TrustpilotGreat agency
Great agency. Very responsive and quick. I moved into my new home in 4 days. Andre is amazing and helpful.
Tati · 20 June 2024
★★★★★ 5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Kaustubh · 28 September 2024
Agent replied · 26 October 2024
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleVery good service. Special thanks to Arnaldo who was always very helpful during the whole process. Keep it up. And thanks again.PositiveResponsiveness, Professionalism
Christian · 10 December 2020
Agent replied · 9 December 2024
Hi Christian,
Thank you for the 5-star review, we'll be sure to pass your feedback onto Arnaldo.
All the best,
Johns&Co
★★★★★ 5/5
TrustpilotGreat team and service!
We have moved to our new home with the support of Johns&Co and we are currently living here. The team is very responsive and helpful, at the moment our main point of contact is Lara Robson.
Anna · 15 June 2024
Agent replied · 26 October 2024
Hi Anna,Congratulations on your move. We are pleased to hear our team have been able to facilitate a smooth move, and have been on hand to ensure your needs are met.
★★★★★ 5/5
TrustpilotZcFang in Embassy Gardens rent feedback
Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.
KAWA · 23 August 2024
Agent replied · 26 October 2024
Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!
★★★★★ 5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
TONY · 24 September 2024
Agent replied · 26 October 2024
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
★★★★★ 5/5
TrustpilotBryony Bowyer
Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.
Justin · 23 November 2024
Agent replied · 25 December 2024
Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!
★★★★★ 5/5
TrustpilotI had a wonderful experience
I had a wonderful experience. Victoria A assisted me in this trade. She provided excellent service that well exceeds my expectation. She’s super responsive, professional and committed
Hao · 20 November 2025
★★★★★ 5/5
TrustpilotNothing is too much trouble.
Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!
Fouade · 5 December 2024
★★★★★ 5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Kwok · 3 September 2024
Agent replied · 26 October 2024
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
★★★★★ 4/5
TrustpilotProperty manager review
Our property manager Spyros has been very responsive to maintenance issues that we have raised and helped to organise a timely resolution.
Emilia · 30 April 2024
★★★★★ 5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
REGINA · 26 October 2024
Agent replied · 23 November 2024
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
★★★★★ 5/5
TrustpilotServices provided by Johns & CO
Services provided by Johns & CO. is perfect. All processes are well organized and done with out any hassles. People are very professional and efficient. Agent Rachel Massey is great. Thanks for the team help.
Tommy · 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
