Trusted Agent profile · Tower Hamlets
★★★★★
1,503 reviews across 2 platforms
70 Marsh Wall, London, E14 9SL, Tower Hamlets, E14 9SL
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Tower Hamlets, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,503 reviews on two platforms, including 172 Google reviews rated 4.2.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotSuper helpful and charming and the same…
Super helpful and charming at the same time. Manage to get my dream house in matter of days. Special thanks to Sam and Candice, for the consistency and lovely energy. Will definitely trust them for future apartments.
5/5
GoogleOutstanding! Our whole process was amazingly and smoothly managed by Johns&Co from the start to the end. I would like to particularly thank Christina O'Connor, Jason Pyne and Joseph Bate for being so accessible, friendly, professional, proactive and efficient. Thank you so much for all your fantastic work.
Thanks Sarah! Thrilled that Christina, Jason and Joseph in our Canary Wharf office were able to assist.
5/5
TrustpilotJohns and Co: Real Estate Service - Fantastic Service
Working with Johns and Co has been stress-free and I would recommend them for all real estate services. Great Team especially Marwa, and Amy who have supported our requirements, completed timely and service with a smile through the process.
5/5
GoogleChris Osmond and his team have been exceptionally helpful and professional throughout the process, and provided me with the comfort of knowing that my property sale was in safe hands. Christina’s proactive approach saved me a lot of stress and time, I’ll definitely be using them again... Lovely bunch!
Thanks Samuel, we'll make sure that Chris and Christina read your kind words. Looking forward to working with you again in the future.
5/5
TrustpilotVery Good Experience
I just sold my property through Johns and Co. at NPW. I would highly recommend Jonathan Sinclair and Jemma Dawes - they were a pleasure to deal with and know the NPW estate like the back of their hand.
5/5
TrustpilotParam Virdee quick respose to solve the…
Param Virdee quick respose to solve the issue
5/5
TrustpilotRachel is super helpful
Rachel Massey is super helpful and on the ball. Understands situations and requests well and addresses them
Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Rachel.
5/5
TrustpilotLara and Britney has been great
Lara and Britney has been great! Very prompt with their responses
Hi Jerm,We're pleased to hear Lara and Britney provided you with an excellent service! We'll be sure to pass this feedback along to them.
5/5
GoogleThanks to Annie, we've had a very smooth and pleasant process getting set up and ready for our new flat. We are so excited to be moving in, thank you!
Hi Benedikte Thank you very much for the 5-star review and positive feedback, we'll be sure to pass your comments onto the team. It's been a pleasure. All the best, Johns&Co Team
1/5
TrustpilotWe have not gone through a proper…
We have not gone through a proper welcoming in the new flat, entering without even knowing where to look for Meter readings, bin or any other sort of information about the building. We entered the flat and it was completely dirty although it has been claimed that professional cleaning has been done. Absolutely a poor experience.
Hi Giorgia,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotFirst time buyer fantastic help
I had a fantastic experience as a first time buyer with over and beyond help throughout the process. Dominic in particular was fantastic, providing updates and progress from week, to weekends, to even his annual leave, to help us meet milestones. Highly recommend and will buy/sell in future with them.
Hi Dan,We’re thrilled to hear that Dominic made your first-time buying experience so positive and stress-free! We’re proud of his dedication and are delighted that you felt supported throughout the process. Thank you for your recommendation, and we look forward to assisting you in the future.
5/5
TrustpilotI have being dealing with Leigh…
I have being dealing with Leigh recently regarding renewal of the tenancy. She has been so amazing and professional. Having run two estate agents myself am very impressed with their service and have recommended them a few times. Thank you again Leigh. Kind regards Bal P
Hi Bal,Thank you for your kind words about Leigh! We’re thrilled she provided such professional and efficient support during your tenancy renewal process. Your recommendation means a lot to us!
5/5
Google@ My experience is excellent in particular. I would like to say many thanks to Isabel for the help and cares about everything. All the move -in process was very fast and easy and the house is amazing. Thank you for the professionalism to all the team!
Thanks Claudia, it's lovely to receive feedback like this. We'll make sure Isabel sees your kind words.
5/5
TrustpilotI’ve purchased a property through Katie…
I’ve purchased a property through Katie O’Donovan.
1/5
TrustpilotThe worst agency for renting a flat 🤮No…
The worst agency for renting a flat 🤮No inspection of the flat has been done before move in date, broken doors, damaged chairs, hairs on the mattress, greasy handles, dirty fridge, dirty walls, broken tile in the bathroom, limescale, not kind of things that you’d expect for 1850£ studio
Hi Yuliia,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotI want to thank my agents Bilal and…
I want to thank my agents Bilal and Alexandra’s very much, because they made my experience so splendid. Especially, Bilal waited me until 21:00 to hand over my key. That is really kind and helpful. Additionally, Alexandras pointed the international transfers need 5 days which makes me know when to pay.
5/5
TrustpilotGreat experience
I recently had the pleasure of meeting Saffron assisting me to find a property Saffron was very knowledgeable and polite. I would recommend John’s& co in the future.
5/5
TrustpilotSteller J&CO Canary Wharf team
Britney and Leigh have been stellar at helping us find the right place, get us the best offer possible and then set ourselves up in our dream flat - could not recommend them more! Deeply appreciate all their help and will definitely work with them again :)
Hi Tom,Britney and Leigh are so happy to have helped you find your dream home. Thank you for the kind words; it was a pleasure working with you!
5/5
TrustpilotTimely and close follow up when we need one
I have found great delight with the extraordinary service of Krystal Boyde -Maynard. She is professional and helpful and always sees things in our point of view that she has followed up things very closely and wear our thinking hat when we had to deal with some issues over the maintenance & repair service company (that disappointed) I am really grateful for her help.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words.
5/5
TrustpilotAlexandra is responsive and provide…
Alexandra is responsive and provide good service.
Hi Ken,Thank you for taking the time to leave Alex this kind feedback. We will be sure to pass your appreciation along to her.
5/5
TrustpilotBig thank you to Olivia Thomas who has…
Big thank you to Olivia Thomas who has been dealing with our letting for over two years . Very helpful and goes above and beyond to help and answer my queries. Very professional and always delivers a great response on time.
5/5
TrustpilotGreat customer experience and…
Great customer experience and thoughtful consideration interactions throughout the renting process. Candice and Bilal were great to interact with and both were super helpful to sort out little details before and after executing the tenancy agreement.
5/5
TrustpilotMs Lara Robson's professionalism
Ms Lara Robson, Senior Property Manager at Johns & Co has been very helpful in assisting us as landlord to follow up some issues. Lara was very proactive in backing up during her colleague's temporary absence.
4/5
GoogleI found them very prompt, quick to understand our requirements and were very helpful in our search. We were interacting with Meena from the team and found her very professional and pro-active. Would highly recommend Johns & Co. if you are looking for a property to rent.
Great to receive feedback like this - thank you! We'll make sure Meena sees your kind words too. Wishing you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
