Trusted Agent profile · Tower Hamlets

Foxtons New Homes East reviews in Tower Hamlets

3.8

★★★★★ Good

403 reviews across 2 platforms

Unit 20 Canada Square, London, E14 5NN, Tower Hamlets, E14 5NN

Foxtons's office in Tower Hamlets, at Unit 20 Canada Square, is rated 3.8 out of 5 across 403 reviews on two platforms, including 270 Google reviews rated 4.3.

Google logo

4.3 / 5

270

Reviews on Google

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

1/5

Trustpilot

Useless

From my experience, borderline incompetent.

James · 9 April 2026

3/5

Trustpilot

Ignoring The Problem

Our agent Tom who found us the new apartment was great.

Karen · 17 February 2026

5/5

Google

I got very lucky to get an agent such as Donovan. Profesional, very friendly, quick to respond any and all queries and great knowledge of the area. Amazing service all around!!!

Matt · 26 May 2024

Agent replied · 23 October 2024

Thank you Matt Achar for your review. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Google

We had an amazing experience with Anisia at Foxtons. She went above and beyond to help us find the perfect property. We moved to the UK from South Africa and she really made the quite a hectic process feel like a breeze. Could not recommend using Foxtons more.

Chené · 17 January 2025

5/5

Google

Olivia Knight was simply amazing! She helped my mother and I get our dream flat. Highly HIGHLY recommend working with Foxtons and with Olivia.

Ella · 24 October 2023

5/5

Google

Bogart and Stuart have been super helpful, patient and professional with the sale of my parents property in Royal Wharf, despite the time difference (+- 8hours) from Hong Kong they always respond promptly provided me with everything I need. Stuart managed both sellers and buyers expectations well, we both have tight schedule of moving in and outs. Myself has a less fortunate experience with rental with Foxtons that would be another review.

Sophia · 24 October 2023

1/5

Trustpilot

St John’s Wood Foxtons estate agent.

Mayuri · 17 March 2026

5/5

Google

We really appreciated the work and help from Olivia Knight! She did a fantastic job to help us getting our apartment (finally!). Olivia is such a lovely person, I can highly recommend her.

Alexandra · 25 January 2023

2/5

Google

Incompetent property management

JJ · 2 April 2026

5/5

Google

Was looking for a flat with a friend and we dealt with Zarina - she was highly professional and responsive and showed us many nice properties in one day. Zarina also provided a solid insight and overview of the current market. A real breeze of fresh air compared to other agents in the area.

Niels · 11 January 2017

5/5

Google

Tieghan (Tee) has been extremely helpful during the apartment hunting process. She always replies timely and accurately. She tried to give me as many options as possible meeting my criteria. I would definitely recommend her for your apartment hunting and I will use her again in the future, should I change apartment.

Konstantinos · 9 October 2024

5/5

Google

Where to start…. Billy and Courtnee have been exceptional with their service from the get go. Constantly following up giving viewing feedback. Since we got the property under offer Billy and Courtnee have been regularly chasing the file to make sure everything is in place. They have assisted with many queries which I had no clue about but due to their expertise in the area they managed to educate me on the conveyancing process. Absolutely amazing service from both and I would recommend anyone looking to sell get in touch with Billy and let Courtnee do the selling! 10/10. #goingtheextramile

Jalfrezi · 10 January 2023

5/5

Google

As a property investor I have had nothing but top tier service and experience at this branch, particularly from Bogart Ndombele who has always gone over and above to find properties that fit my criteria, and recently took time out of his busy day to help me out when I needed professional advice from him. He is incredibly hard working and represents how the Foxtons brand has a reputation that is unparalleled with other estate agencies I have worked with. Thanks for everything as always Bogart.

Lana's · 10 January 2023

5/5

Google

I am very pleased to use Foxtons services and specifically from Stuart Harris and Peter Chojnacki. Thanks to both these gentlemen who have provided the very professional services and excellent communication.

Hanif · 27 March 2024

Agent replied · 23 October 2024

Thank you Hanif Younus for your review. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Unprofessional office

Unprofessional office, dont bother.

ALEXIA · 11 March 2026

3/5

Trustpilot

Foxtons were eager to get the property…

Foxtons were eager to get the property up for sale. After that communication and feedback were poor

Cathryn · 11 November 2025

5/5

Google

Foxtons is one of the best agency I have met so far. Without hesitation ,I would recommend one of their agent named Imtiaz Uz-Zaman who was really helpful to find us an apartment in our demand. He was always there for us and always replied to our call and email very quickly as I have experienced with other company which take ages to call back or email back. Foxtons should be proud to have a gentleman like that to work in their team. I appreciate and very grateful to Imtiaz and i believe he will keep up the good job. Thank you again to Imtiaz ,you really got us what we wanted.

Bibi · 24 October 2022

5/5

Google

I instructed Foxtons to sell my property in the Royal Docks with a clear brief to sell it as soon as possible as I needed to relocate. Giles Sparkes completed the appraisal of my property and provided invaluable advice on how to best market the property to sell it quickly which really paid off- I received an offer on the date of instruction! Unfortunately the buyer pulled out, however an alternative buyer was sourced within a couple of weeks and thanks to the tenacity and influencing skills deployed by Sonny Rogers, I am pleased to confirm that I have moved to an exchange of contracts with minimal fuss. Foxton's isn't cheap but everything from the conduct of its employees to the advanced systems deployed to provide customers with insight into the progress of the sale, shows that you certainly get what you pay for!PositiveResponsiveness, Quality, Professionalism

David · 24 October 2022

5/5

Google

Antoniya (Jackson) has been really great helping us get our dream apartment. When we contacted her a few months ago what the apartment we wanted wasn’t there yet and she really kept a look out for us and kept us up to date, so when the moment came our dream apartment became available she let us know immediately so she enabled us to move super fast. She was also a great help through out the application process and so on. Cant recommend her enough. :-)

Feli · 24 October 2022

5/5

Google

I was moving in a tight schedule but thanks to David from Foxtons to help me to work it out. He is very responsive and find solutions for my needs professionally and quickly. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Cheuk · 24 October 2021

5/5

Google

My husband and I were very happy with the service we received from Sonny Rogers in the sales team. It is not very often that you come across a sales agent like him. We felt that we could trust him, very genuine and friendly. Nothing was too much trouble. We are so please to hear about his promotion, he fully deserves it. Well done Sonny!

Lynett · 24 October 2023

5/5

Google

Anisia, is an amazing human. She is very proactive and looks out always for her client, she ensured I was comfortable with my decision. she does her job like a real professional, like it is her personal company. Anyone looking for a property should ask for Anisia.

Ivy · 2 October 2024

5/5

Google

I had a wonderful experience with Abena. She was incredibly patient, friendly, professional, and efficient throughout the rental process. Her dedication during the online house viewing was exceptional, and I never felt pressured at any point. I highly recommend her services to anyone looking for a smooth and stress-free rental experience.

Vicky · 25 July 2024

5/5

Google

I have had the most seamless property search with Toni from Foxtons. She was super helpful and friendly. She went above and beyond so I can find the most suitable flat for me. Her help included quick responses, a personalised and friendly communication, help in understanding the process and even same day property viewings as I was really keen on finding a place asap. I couldn't be happier from the service provided by Foxtons.

Todor · 24 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons New Homes East

How many reviews does Foxtons New Homes East have?

Foxtons's Tower Hamlets office has 403 reviews across two platforms: 270 on Google, 133 on Trustpilot (across the whole business).

What is Foxtons New Homes East's rating?

Foxtons New Homes East is rated 3.8 out of 5 across all 403 reviews, and 4.3 out of 5 on Google from 270 reviews.

Where is Foxtons's Tower Hamlets office?

Foxtons New Homes East, Unit 20 Canada Square, London, E14 5NN, Tower Hamlets, E14 5NN.

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