Trusted Agent profile

Foxtons New Homes East reviews

3.8

★★★★★ Good

403 reviews across 2 platforms

Unit 20 Canada Square, London, E14 5NN, Tower Hamlets E14 5NN

Foxtons's Tower Hamlets office at Unit 20 Canada Square is rated 3.8 out of 5 across 403 reviews on two platforms, including 270 Google reviews rated 4.3. The 133 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.3 / 5

270

Reviews on Google

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Finally, a review I am genuinely happy to write. I couldn’t have asked for a better estate agent than Finn. From start to finish, he was exceptional. Professional, responsive and truly invested in making the process as smooth as possible. Finn went above and beyond to keep things moving, he provided clarity, offered reassurance throughout. We even shared some good laughs along the way! What really stood out was his transparency and communication. Finn is highly competent and genuinely cares about his clients. I would recommend him without hesitation. Big thanks to Jack as well.

Anna · 26 March 2026

Agent replied · 16 April 2026

Thank you, Anna! We're so pleased Finn made the whole process smooth and professional. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Google

I had a great experience with Faizan while viewing properties. Over a long period of time, he followed up consistently without ever getting tired, which I really appreciated. We viewed many properties together, and throughout the process, he remained patient, professional and fully committed. Faizan was always available to answer my questions and took the time to explain everything clearly without ever making me feel rushed. He listened carefully to what I was looking for and made sure to show options that genuinely matched my requirements. Communication was excellent from start to finish, and he made the whole experience feel smooth and stress-free. It’s not always easy to find an agent who is this dedicated and reliable. I would highly recommend Faizan to anyone looking for a property. Professional, attentive and truly committed to helping his clients find the right home.

Lavin · 26 March 2026

Agent replied · 16 April 2026

We’re delighted you had a positive experience and that our team stayed consistent and supportive throughout your search. Thank you for taking the time to share it. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Nicolas is a fantastic agent

Nicolas is a fantastic agent, here is extremely tentative. Unlike most agents in the market now a days, he listened, he acted and he worked with my best interest in minds. I really wish there was more agents like him in the UK!

Freddie · 17 September 2026

Agent replied · 22 September 2026

Hi Freddie, It’s fantastic to hear such positive feedback about your experience. We’re pleased the team were able to provide such a great service. Alex, Foxtons Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Avoid

Avoid, Avoid, Avoid. Based on my experience, I would advise new landlords to be extremely cautious with Foxtons. The agent’s explanations of commission and contract terms were unclear, and I ended up in a lengthy dispute over unexpected fees. Which is escalated to ombudsman and will probaly go to the court. Never trust a word of Foxton's agents. Always insist on written communication and carefully review all documents before signing. I would not recommend Foxtons to others based on my experience.

Zohrab · 16 April 2026

5/5

Trustpilot

Had a great experience with Mario

Had a great experience with Mario. We were looking to sell our property and needed a valuation, and Mario was extremely helpful in organising this for us. He made the whole process straightforward, professional and stress-free. We really appreciated his help and would definitely consider dealing with Foxtons again in the future.

Charlie · 18 September 2026

5/5

Trustpilot

Aliyya was very proactive in finding me…

Aliyya was very proactive in finding me the exact property I was looking for. Pleasure to work with

Customer · 17 September 2026

Agent replied · 22 September 2026

Hi, It’s great to hear that the team were so proactive and supportive throughout your experience. We’re pleased they were able to make things easier for you. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Aliyya was very diligent and…

Aliyya was very diligent and communicative in finding and showing us around the right properties for us

OnlyHuman · 17 September 2026

Agent replied · 22 September 2026

Hi, We’re pleased to hear the team were so diligent and supportive throughout your experience. It’s great to know their approach made a real difference. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Kind, responsive and accomdating

Ercan has been incredibly accommodating, responsive and helpful throughout our property search. He’s always been prompt in getting back to us and has made what can be a very tedious process feel surprisingly straightforward. A pleasure to deal with and a real credit to Foxtons.

Kyri · 21 September 2026

5/5

Google

Tee was an absolute pleasure to work with throughout our purchase. Proactive, responsive and consistently very helpful, he went above and beyond to keep things moving, including liaising with solicitors and following up on …

Massarakshh · 16 March 2026

Agent replied · 16 April 2026

Thank you. We’re glad our team was proactive, responsive, and consistently helpful throughout your purchase, keeping everything moving smoothly. Sophie, … More

5/5

Trustpilot

Amelia

Amelia was extremely helpful and kind. 100% recommend.

Amy · 17 September 2026

Agent replied · 22 September 2026

Hi Amy, We’re pleased to hear you had such a positive experience with the team. It’s great to know they made the process a smooth one. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Accommodating staff

Athman was very accommodating, took us to many different properties and changed up where we’d go as he got to know us and what we’d like! Everything has been smooth sailing so far… and customer service has been great

Alfie · 21 September 2026

5/5

Trustpilot

Ashvin was professional

Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!

Nishan · 22 September 2026

5/5

Google

Sam is fantastic! He was waiting for us at the property and so friendly in explaining everything about it to us. He then went out of his way to show us another one! He has great knowledge of so many areas and it's obvious he goes above and beyond to get to any viewing no matter where it is. Most of all we felt we could trust him and he understood what we were looking for. He has a bright future in property!

Alisa · 23 September 2024

Agent replied · 23 October 2024

Thank you Alisa Bosschaert for your review. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Google

Hi I had a very good experience with Foxton canary wharf, we dealt with Toufik, he showed lot of apartments, very patient, available at each time we needed him.

Nacer · 26 March 2026

Agent replied · 16 April 2026

Thanks, Nacer! Great to hear Toufik was patient and always available to help. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Google

My husband and I had a wonderful experience working with Tee from Foxtons. It was a bit difficult finding a flat to rent from the States, but the second I spoke with Tee, she was on it! I was so grateful to that connection and felt like someone on the other side of the pond was really looking out for us. Beyond her scope, she was even helpful regarding areas to live and close transportation which were important considerations for us. Tee went above and beyond to discuss flats with my husband I and was relentless in pursuing the best deal that could be made. Tee is a fine representation of being service oriented and willingness to go to any length to ensure her clients are 100% satisfied.

Caroline · 24 August 2024

Agent replied · 23 October 2024

Thank you Caroline Blanchet for your review. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Had the pleasure of dealing with Mario…

Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!

Robyn · 21 September 2026

5/5

Trustpilot

We got our dream home thanks to…

We got our dream home thanks to Natasha! She was so helpful every step of the way and bought her bright spirit to what can be a stressful process.

Molly · 18 September 2026

5/5

Google

Abena was absolutely amazing in helping us find a flat! She was incredibly friendly, down to earth, and professional throughout the whole process - from an initial call, to the viewing, to sorting out forms and answering questions we had as first-time renters. The other staff in the Foxtons office were also super helpful and friendly in answering questions I had when I went in, I can't recommend them enough.

Jie-jie · 11 September 2024

Agent replied · 10 December 2024

Thank you Jie-jie Guo for your review. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

As the owner of a flat

As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.

Ewelina · 22 September 2026

5/5

Google

Abena was absolutely amazing in helping us find a flat! She was incredibly friendly, down to earth, and professional throughout the whole process - from an initial call, to the viewing, to sorting out forms and answering questions we had as first-time renters. The other staff in the Foxtons office were also super helpful and friendly in answering questions I had when I went in, I can't recommend them enough.

Jie-jie · 24 August 2024

Agent replied · 23 October 2024

Thank you Jie-jie Guo for your review. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

Agent replied · 25 May 2026

We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve. Best, Alex

5/5

Trustpilot

Sam was very helpful with our search

Sam was very helpful with our search, and although we ultimately didn’t go with a foxton’s property, he was extremely diligent and kind.

Clem · 20 September 2026

5/5

Google

We've made our very first property purchase with Foxtons and we had a wonderful experience. Faizan looked after us and made the process of being first time buyers less daunting and as smooth as possible. He explained the process very thoroughly and was always available for questions and updated. We're now moved in our flat and absolutely delighted! Really appreciate all his help!

Elisa · 2 April 2026

Agent replied · 16 April 2026

Thank you for your review. We’re pleased our team was able to guide you clearly and support you through your purchase. Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

5/5

Google

Sam Barker made the purchase of our first home such a smooth and easy experience. He was very proactive throughout the whole process and accommodated our needs with willingness and efficiency. Foxtons have been great overall, but we truly appreciate Sam going above and beyond to help us find our perfect first home, and get us over the finish line in a short period of time. Thank you!

Carlota · 25 June 2024

Agent replied · 23 October 2024

Hi Carlota Browne, Thank you for your review and congratulations on buying your first home! Sophie, Foxtons Canary Wharf Estate Agents Get it done with London’s number 1!

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Read Foxtons's Google reviews

Questions about Foxtons New Homes East

How many reviews does Foxtons New Homes East have?

Foxtons's Tower Hamlets office has 403 reviews across two platforms: 270 on Google, 133 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Foxtons New Homes East's rating?

Foxtons New Homes East is rated 3.8 out of 5 across all 403 reviews, and 4.3 out of 5 on Google from 270 reviews, checked 9 October 2026.

Where is Foxtons's Tower Hamlets office?

Foxtons New Homes East, Unit 20 Canada Square, London, E14 5NN, Tower Hamlets E14 5NN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.