Trusted Agent profile · Tower Hamlets
★★★★★
511 reviews across 3 platforms
The South Quay Building, 77 Marsh Wall, Canary Wharf, London, E14 9SH, Tower Hamlets, E14 9SH
Ernest-Brooks International's office in Tower Hamlets, at The South Quay Building, is rated 4.8 out of 5 across 511 reviews on three platforms, including 241 Google reviews rated 4.7.
241
Reviews on Google
This office
58
Reviews on Facebook
Business-wide
212
Reviews on Trustpilot
Business-wide
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleReally pleased with the level of customer service by Ernest Brooks & Phoebe ! They supported my parents with their move into a new property, the level of communication was superb. I would highly recommend them to friends, family & colleagues.PositiveProfessionalism
5/5
GoogleThe whole experience, from start to finish, has been excellent. Ernest-Brooks International proved to be outstanding professionals from the initial viewing, through the whole tenancy The check-in process has been smooth, the inventory swift and professional. Their availability has been constant, their kindness worth mentioning. While their presence has been nonintrusive, they went beyond their duties as an agent, providing us with various advices and support, in a very friendly way. Overall, I can't recommend them highly enough. For me they have set a standard of excellence that will be hard, if not impossible, to match.
5/5
GoogleI first decided to use Ernest Brooks after hearing good reviews about them with New Homes stock also knowing of the international offices they have which seems to be where the market is. I was certainly not disappointed. They were extremely professional with managing the sales of my property, never promised something they could not achieve and constantly kept me up to date with the sale progress. Clear and honest in valuing my property and never promised me something he could not achieve. I know first hand that thats not the case with other agents who just want flats that go on the shelf, they kept me up to date and assured me with progress. Prompt, reliable and honest advise - wish i came to these guys sooner! Would certainly recommend them to anyone.
5/5
TrustpilotOur experience with Ernest-Brooks was amazing!
Our experience with Ernest-Brooks was amazing. Jason, our agent, was very helpful, responsive, transparent and really helped push the deal to closure. Joanna, our Property Manager, and her team were very helpful and transparent in our onboarding process. The handover was very professional. Both Jason and Joanna answered every question we had and were patient through the process and were factual.This was our best experience in our time in the UK.
5/5
GoogleI worked alongside Michelle to find a new property at short notice. Despite rather a few challenges that were out of her control, she remained extremely attentive and put the needs of me as a client first. I can’t recommend her enough.
5/5
TrustpilotThank you!
Thank you to Zhiqi who helped us negotiate a great price on our first home!
5/5
GoogleVery pleased with the work Craig, Maglin, and the rest of the team put in for the successful sale of our property. Prompt and professional as always!
5/5
GoogleI have very good experience with Oli at EB. He has actively helped us to rent the property and answer the enquiries we had during the viewing and making offer process. I have recommended this agent to my friend as well.
5/5
FacebookAs a student I was looking for accommodation and being first to move out I didn’t have much experience and was worried however when I came across Yujin EE in Kensington office and the Service provided was excellent!! I can’t thank him enough! he was so helpful and answered all my questions thoroughly. Highly recommend yujin to anyone looking to rent in London.
5/5
GoogleWhen conducting one of life’s greatest stressors such is moving home, there is not anything else you can ask of an Agency then provisioning you with agents who act with integrity, honesty and swift proficiency. Highly recommend. Personal dealings with Mr Gates.
5/5
TrustpilotExcellant Service from Yujin
Yujin is very responsive and helpful from the very beginning! really appreciate that!
5/5
TrustpilotJason Ung was excellent
Jason Ung was excellent, professional, courteous and knowledgeable! Thank you! George and Joanna
5/5
GoogleSuper fast, reliable, highly professional service provided vy Nikita @ Ernest Brooks. Highly recommended!
5/5
TrustpilotExcellent service 👍
I dealt with Craig. He is brilliant and very attentive. A real credit and great to deal with.Thank you
5/5
TrustpilotGreat experience consulting with Ernest…
Great experience consulting with Ernest Brooks, Oliver provided expert advice during our recent house move process, which kept things moving along smoothly and stress free. Highly recommend!
5/5
FacebookElliot was great to work with and helpful throughout the process.
5/5
FacebookI have been a long time client of Ernest-Brooks and am very satisfied with their service and professionalism. During this difficult time, they have always been available to answer questions and queries. The management of my property has been excellent, and I highly recommend them, I used two agencys before finding Ernest-Brooks and cant see myself going anywhere else.
5/5
FacebookMaciej is a great Real Estate professional, I highly recommend
5/5
TrustpilotJason Ung is professional and helpful
Jason Ung is professional and helpful, I definitely recommend.
5/5
TrustpilotEmma was very professional and diligent…
Emma was very professional and diligent - I would 100% recommend engaging with her again.
5/5
TrustpilotGood experience as first time buyers
Excellent and very professional. We dealt with Anthony Dorr and couldn’t recommend him or his agency more.
5/5
FacebookVery pleasant experience. Maciej was patient, kind and always professional
5/5
TrustpilotOliver Woolfe.....responsive, polite, knowledgeable
Positive experience from the moment I called to require about a property. Thanks Ollie!
5/5
FacebookOliver Woolfie specifically showed me around the property, was a great help, and always endeavoured to have my questions answered swiftly. All correspondence was conducted in an efficient, professional and friendly manner. Caitlin & Maglin took over the process throughout to the sale completion, always available to pick up the phone and help. Thank you to all!
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