Trusted Agent profile · Tower Hamlets

Dexters Canary Wharf reviews in Tower Hamlets

4.4

★★★★★ Great

2,086 reviews across 2 platforms

39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH

Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,086 reviews on two platforms, including 359 Google reviews rated 4.8.

Google logo

4.8 / 5

359

Reviews on Google

This office

Trustpilot logo

1,727

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

We were provided with Jeyda Hassan for finding a home by Dexters and it was such a pleasure getting to work with her since her expertise made everything easier for us. Highly recommend Jeyda to be chosen as your agent when contacting with Dexters.

Minnay · 26 October 2024

Agent replied · 9 November 2024

Dear Minnay, Thank you for your kind comments regarding Jeyda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Jeyda is the most helpful agent I've ever worked with! She updated me on new properties that matched my criteria several times a day. She was very quick in scheduling viewings, and she always was on time for viewings. I was able to reach her at any time during work hours, and she responds to emails almost immediately. I cannot recommend her enough!

Dimitrije · 24 October 2023

Agent replied · 23 October 2024

Dear Dimitrije, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have just finished signing up the contract with Dexter’s Canary Wharf carried out by Frankie, and they have an amazingly quick and convenient letting process. Frankie was very responsive with whatever I needed help with, helpful, and quick. From how he has carried out my move-in process, I am looking forward to moving in to my new flat with absolute joyful expectations.

J · 24 October 2023

Agent replied · 23 October 2024

Thank you for your kind comments regarding Frankie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a really good experience working with Dexters in what was a very stressful period of flat hunting. Having registered my details, Bogdan was quick to share an amazing property with us. He was quick to respond to any queries we had and provided adaquate information on the process. Cathy was also an amazing help, her communication was great in keeping us up to date and it was a pleasure to work with them both!

Hannah · 24 October 2022

Agent replied · 23 October 2024

Dear Hannah, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Canary Wharf office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

Agent replied · 29 December 2024

Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

Agent replied · 29 December 2024

Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to Alistair Maclean for…

Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.

Sophie · 12 July 2024

Agent replied · 29 December 2024

Dear Sophie, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Afzal from the Canary wharf branch

Dealt with Afzal from the Canary wharf branch and I didn't even continue with this agency based solely on the experience I had with him, despite loving some of their properties. On every single occasion he was rude, passive aggressive and spoke with not an ounce of emotion in his voice when dealing with me. I have worked in customer service for YEARS and I understand that some days you don't want to face customers so I gave him the benefit of the doubt the first time. However, after experiencing it twice, the next two times I wasn't putting up with it.Dexter's please train your employees. It doesn't cost anything to at least fake that you care about something other than quick money.

Olu · 24 February 2022

Agent replied · 29 December 2024

Dear Olu, I am really disappointed to read your comments and are keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regards, Asma Chughtai,Customer Relations Team

5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

Agent replied · 29 December 2024

Dear Sarah, Thank you for taking the time to leave a lovely review regarding Leighton. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tamara at Dexters has been extremely…

Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times

Viktor · 25 October 2024

Agent replied · 29 December 2024

Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 29 December 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 29 December 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

5/5

Google

Had the pleasure of finding a new home thanks to my agent, Jesse. Jesse was very reliable and quick to respond to any questions or concerns on our end. I appreciate his efforts and would always come back to him when having to move house again.

Louis · 24 August 2024

Agent replied · 23 October 2024

Dear Louis, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

Frankie was excellent and made the whole move-in process easier and convenient for us.

Arya · 1 October 2025

Agent replied · 22 October 2025

Dear Arya, Thank you for taking the time to leave a wonderful 5 star Google review. Frankie will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Tyreek was very helpful with my renting process. It was my first time renting and he made it very easy for me, and provided clear explanations. He is also very friendly and an easy going person. I Recommend everyone to use tyreek’s services.

Sosia · 9 October 2024

Agent replied · 23 October 2024

Dear Sosia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

We were incredibly impressed by Petros…

We were incredibly impressed by Petros exceptional skills and knowledge. Their deep understanding of trends helped us make informed decisions. We truly felt we had the best realtor guiding us, ensuring we got the best deal.

Sri · 12 May 2026

Agent replied · 25 May 2026

Dear Sri, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 29 December 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 29 December 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

5/5

Google

It has been a breath of fresh air dealing with Dexters and the staff at the Westferry Office in Canary Wharf especially John, Ruby and Lydia. This, after a disastrous time with another agent. Dexters have been extremely helpful and held our hand in guiding us through to a let with new professional tenants. Very courteous, polite and efficient- no hesitation in recommending Dexters. I hope to come back in two years to write another glowing report.PositiveResponsiveness, Quality, Professionalism, Value

Guru · 24 October 2021

Agent replied · 23 October 2024

Dear Guru, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Asma Chughtai Customer Relations Team

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 29 December 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella was great, We secured the viewing the same day after receiving the options that were just spot on for us and helped with putting an offer to the LL the following morning. Great job from all the guys at Dexters. Highly recommend

Serg · 23 September 2024

Agent replied · 23 October 2024

Dear Serg, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I have been searching for a flat to rent for quite a while and Dexters, especially Jesse, has helped me during this endeavor quite a lot. We had nice viewing, he was very helpful in explaining details, and in total all the process with the landlord negotiations was very smooth. Thank you for your immeasurable help.

Ksenia · 27 January 2024

Agent replied · 23 October 2024

Dear Ksenia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jesse, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 29 December 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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