Trusted Agent profile · Tower Hamlets
★★★★★
2,094 reviews across 2 platforms
39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH
Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,094 reviews on two platforms, including 359 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dexters Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleWe are about to start our tenancy under Dexters. One thing to always factor in is who will be handling your tenancy ours happened to be Ed. He is very responsive to all our queries and doubts about new leases.
Dear Danielle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
5/5
GoogleAli and Jesse have been great throughout my renting journey. They showed me around and were available all the time to answer to any queries. Jesse kept me updated and informed of every step and guided me get the best deal. I’m very happy with the experience and dexters is to go for.
5/5
GoogleTyreek is a very polite and helpful agent, it was very helpful to go around canary wharf with him and he understood immediately the kind of flat I was looking for. He always answers to phone calls and texts.
Dear Raf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleA shout out to Frankie from Canary wharf office, who helped me in securing the flat in a short turnaround. His proactiveness and helpfulness throughout the entire process, that helped me secure the flat within my budget. I highly recommend reach out to Frankie for your flat search. Thank you for all of your help and support.
Dear Gunjan, We really appreciate you taking the time to leave such lovely comments about Frankie. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Canary Wharf team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFrankie has been great so far. Helpful, knowledgeable and communicative.
Dear Merna, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
Trustpilot10/10 experience
Our experience with Dexters has been and continues to be great! Nikki Harris is always there to answer our questions, is super quick to respond to emails and is lovely!
1/5
GoogleAbsolute poor after lease service. Dexters really impressed me during the lease signing process but as soon as the lease signed, they just disappeared and have not provided any help while having issues on property. I tried to move from the property after 12 months but they have not responded properly to any of my emails and completely ignored me. They have agreed few points on call but never agreed on emails which shows lack of professionalism. I will not recommend Dexters and advise everyone to make sure that everything is documented properly as their service is not trustworthy.
Dear Waqas, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
5/5
TrustpilotBrilliant service!
Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.
5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
5/5
GoogleIt was satisfying work with Dexters. Special thanks to Tyreek Ishael Burke. He was really a nice guy and friendly. Tyreek listen to and take care of almost each and every request throughout the whole process. Appreciate it.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleDexter's has been super helpful in finding the right flat. Edward, specifically, understood my requirements very well and helped find the right property well before time. The paperwork was also very smooth and Ed was very responsive to queries.
Dear Asavari, Thank you for your kind comments regarding Edward and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleJamoy Mcknight was excellent and provided a very professional service for the duration of our search for a rental property. He was prompt to send details of available properties and always ready to arrange viewings. Great service overall.
Dear Dabs, Thank you for your kind comments regarding Jamoy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleDexter Estate Agency should be quite proud of their agent, Katherine Williams, who performed an excellent job. She was very attentive, insightful, and excellent at problem-solving. I strongly recommend Dexter Real Estate for both tenants and landlords. They have an insane number of options. With their assistance, everyone is making their way to the lovely location.
Dear Adina,Thank you for your kind comments regarding Katherine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotReally great experience
Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!
Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat service - Kiera Foster and her team have been…
Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer
Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHighly recommended for hassle-free property management
I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.
5/5
TrustpilotJess Lynagh , keep up the good work
Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards
Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have used Dexters a landlord for over…
I have used Dexters a landlord for over 2 decades. Huseyin TAs has managed the property in recent times and has been outstanding. Always courteous, efficient and reliable. A great advert!!
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotGreat Experience as a landlord
We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.
Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFrankie Bullock, my estate agent, impressed me with his continuous effort to find my ideal one-bedroom apartment. After weeks of searching, he successfully secured a fantastic place for me. He also helped me a lot during the referencing process. I eagerly anticipate moving in and highly recommend Frankie for his dedicated and effective service.
Dear Riccardo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Frankie, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
