Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
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5/5
TrustpilotElla has been a complete gem
Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldnβt recommend these guys enough ππΌ Thank you so much!
Mary Β· 14 May 2026
Agent replied Β· 25 May 2026
Dear Mary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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5/5
GoogleSeda was fantastic in helping us find a beautiful 2-bedroom, 2-bathroom home within our budget. She assisted us with all our questions and was very quick in responding to every query.
Our tenancy was ending 10 days before the move-in date of our new apartment, but she handled the situation seamlessly by ensuring our current landlords extended the tenancy for those additional 10 days. She made sure we didnβt face any issues during the move and supported us throughout the entire process.
Overall, she made what could have been a stressful experience smooth and hassle-free.
Saloni Β· 2 April 2026
Agent replied Β· 16 April 2026
Dear Saloni, Thank you for your kind comments regarding Seda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
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5/5
TrustpilotGreat service and communication
During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks
Toby Β· 21 September 2026
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4/5
TrustpilotWe have worked with Dexters since 2019β¦
We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.
Anne Β· 19 September 2026
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5/5
TrustpilotProperty Management Team Member/Customer Service
Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.
Sham Β· 17 September 2026
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5/5
TrustpilotThanks Anya!
Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive sheβs been in resolving any issues quickly and efficiently. Itβs reassuring to know we can rely on her support - thank you, Anya!
Victoria Β· 19 May 2026
Agent replied Β· 25 May 2026
Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleGreat experience with Dexters!
Jilka was professional and very informative, we felt very much at ease handing over our property to Dexters. She understood our needs and delivered. Property management is key for us, Dexters have been great in organising any requests we had and getting the property ready to be rented. Would highly recommend Jilka and her team at Dexters. Not forgetting Olivia who has been great too! Thank you!
Harbans Β· 19 March 2026
Agent replied Β· 16 April 2026
Dear Harbans, Thank you for your kind comments regarding the Canary Wharf team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
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5/5
GoogleKinza and Jesse were very kind and helpful in showing properties at New Providence Wharf. They answered all questions, showed me the additional gym property, and helped to tailor the search for my needs and interest.
Robert also helped me in the property search. He was excellent in showing the approporiate properties, which I was looking for. He also reached out to me as soon as flats began to be available.
PΓ‘lma Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear PΓ‘lma, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
TrustpilotWonderful service from Tyron
I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!
Ms Β· 15 May 2026
Agent replied Β· 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
TrustpilotStaff Review - Petros Giorganios
Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.
Vasiliki Β· 15 May 2026
Agent replied Β· 29 December 2024
Dear Vasiliki, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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5/5
TrustpilotI had a property inspection withβ¦
I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.
Miss Β· 13 May 2026
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
TrustpilotGreat
Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.
Eldora Β· 13 May 2026
Agent replied Β· 29 December 2024
Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
TrustpilotLandlord review
We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!
Libby Β· 13 May 2026
Agent replied Β· 25 May 2026
Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleI couldn't help but leave a positive review. The agent suggested a good flat for us to view, scheduled the viewing very quickly, we made an offer and he was extremely fast to move it through the process even though we had special request in terms of the contract conditions. Dexters listened to us and helped with our request. It's an unexpected experience comparing to other agencies. Special thanks to Roshan, the agent who was helping us
Andrey Β· 10 July 2025
Agent replied Β· 8 September 2025
Dear Andrey, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleI was assisted by Jamie and his colleagues during my rental search, and I was very pleased with the support provided. Jamie was punctual, responsive, and highly professional throughout the process. He and his colleagues handled all matters efficiently and offered clear guidance at every stage. I would recommend Dexters.
Nathan Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Nathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
TrustpilotPositive experience
Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.
GS Β· 12 May 2026
Agent replied Β· 25 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleFantastic service from start to finish.
Jordan at Dexters Canary Wharf was incredibly helpful and proactive in helping us move into our new place. Communication was smooth throughout, and everything was handled quickly and professionally. The whole process felt stress-free thanks to his efficiency and attention to detail. Highly recommend the team - they really went above and beyond to make the move seamless.
Sam Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
TrustpilotDexters have been helping me with aβ¦
Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.
Tiji Β· 14 September 2026
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5/5
GoogleI had a great experience with Dexters Canary Wharf, especially thanks to Jordan. From the very first day of our property search, he found the perfect place for us , we didnβt have to go through endless viewings or complications. He understood exactly what we were looking for and made the whole process easy and enjoyable. Highly recommend him and the team!
Dislaura Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Dislaura, Thank you for taking the time to leave a wonderful 5 star Google review. Jordan will be thrilled to read your kind comments. Kind regards, Asma
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5/5
TrustpilotSylwia Chlopek is a star!
Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.
Omar Β· 15 September 2026
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5/5
GoogleJesse Osaro has been by far the best letting agent Iβve met. From the very beginning, he was incredibly approachable and professional. He always responded quickly to our questions and made the whole process smooth and stress-free.
What really stood out was how fast he worked, he managed to find us a great house within a week! Throughout the entire experience, Jesse was supportive, reliable, and genuinely cared about helping us settle in.
It was a very positive experience from start to finish. Iβd absolutely recommend Jesse to anyone looking for a property.
Teresa Β· 10 April 2025
Agent replied Β· 23 May 2025
Dear Teresa, We really appreciate you taking the time to leave such lovely comments about Jesse. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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5/5
GoogleI had an excellent experience with Dexters and could not fault their service. Jamoy was incredibly helpful, making my first move into a new property as smooth and stress-free as possible. He kept in constant communication, always ready to assist whenever needed, and arranged a viewing for us very quickly. His professionalism and support made the whole process much easier and I can't thank him enough.
Emily Β· 25 August 2025
Agent replied Β· 8 September 2025
Dear Emily, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
TrustpilotDexters have helped me during a recentβ¦
Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.
Paul Β· 21 September 2026
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1/5
Trustpilotreal lack of service/ communication
awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.
Az Β· 21 May 2026
Agent replied Β· 25 May 2026
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.