Trusted Agent profile · Tower Hamlets

Dexters Canary Wharf reviews in Tower Hamlets

4.4

★★★★★ Great

2,086 reviews across 2 platforms

39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH

Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,086 reviews on two platforms, including 359 Google reviews rated 4.8.

Google logo

4.8 / 5

359

Reviews on Google

This office

Trustpilot logo

1,727

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Frankie is an outstanding real estate agent who possesses great patience and a deep understanding of his clients’ needs. He navigated the rental market with ease, guiding you through the process and ensuring your requirements were met. Frankie’s professionalism and dedication made the experience smooth and enjoyable. I highly recommend Frankie for his exceptional service in the real estate industry.

Zohaib · 24 October 2023

Agent replied · 23 October 2024

Dear Zohaib, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A very responsive team and more…

A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.

Noah · 8 October 2026

5/5

Google

Jamoy was incredibly helpful in finding a place to move in a very short amount of time. The entire process was smooth and stress-free, thanks to his efficiency and professionalism. I highly recommend him to anyone looking for a reliable estate agent.

Esma · 2 October 2024

Agent replied · 23 October 2024

Dear Esma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Frankie had been calling me with prospective properties for several weeks until finally we found the perfect one. It was everything I wanted and more. Frankie was able to help me secure it and I’m very pleased. He’s always been available on the phone and ready to answer any questions. I can’t wait to move in.

Amir · 12 January 2024

Agent replied · 11 January 2025

Dear Amir, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Frankie. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 29 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a positive experience working with Dexters, particularly Frankie. He is professional, responsive, and very knowledgeable about the rental market. He was able to address any concerns promptly and guided me through the process. Overall, I am satisfied with the service provided and would absolutely recommend.

Jayant · 25 June 2024

Agent replied · 23 October 2024

Dear Jayant, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Frankie. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I’ve had an excellent experience working with Jesse Osaro and Jamie Donaghey while searching for a 1 bed 1 bath or 2 bed 2 bath flat. Both have been incredibly accommodating and understanding of my busy schedule and changing circumstances …

Shruthi · 16 March 2026

Agent replied · 16 April 2026

Dear Shruthi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jesse and Jamie. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

It was my first time dealing with Dexters. Jesse was the person I dealt with. Very responsive, helpful and dealt with all issues and questions well. Things got done with speed and efficiency and he was able to negotiate well with the landlord and get us the property we wanted as well as our additional requests.

Ashveer · 28 December 2023

Agent replied · 23 October 2024

Dear Ashveer, Thank you for your kind comments regarding Jesse and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A massive thanks to Jeyda Hassan for helping us find our new flat in Canary Wharf. She is extremely helpful, friendly and professional. Her excellent knowledge of the area meant we found a flat in a building we hadn't originally considered, which we love. We would absolutely recommend her to fiends and family.

Philip · 26 February 2024

Agent replied · 23 October 2024

Dear Philip, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 29 December 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 29 December 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Anna, Stacie and Nitesh have been brilliant

Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.

Sanga · 20 May 2026

Agent replied · 25 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 29 December 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

We are about to start our tenancy under Dexters. One thing to always factor in is who will be handling your tenancy ours happened to be Ed. He is very responsive to all our queries and doubts about new leases.

Danielle · 16 March 2026

Agent replied · 16 April 2026

Dear Danielle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Exceptional service from Dexters during my home search! Max Ridgway demonstrated a deep understanding of the market, providing valuable insights and options tailored to my preferences. His professionalism and responsiveness made the entire process smooth and stress-free. I highly recommend Max Ridgway from Dexters for his dedication to customer satisfaction in the real estate journey.

Rupa · 28 December 2023

Agent replied · 23 October 2024

Dear Rupa, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Suzi Littler was very polite on the…

Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.

Laura · 16 March 2026

5/5

Google

I had a positive experience working with Dexters, particularly Jeyda. She is professional, responsive, and very knowledgeable about the rental market. They were able to address any concerns promptly and guided me through the rental process efficiently. Overall, I am satisfied with the service provided and would absolutely recommend.

Chineye · 26 April 2024

Agent replied · 23 October 2024

Dear Chineye, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

5/5

Google

Ali and Jesse have been great throughout my renting journey. They showed me around and were available all the time to answer to any queries. Jesse kept me updated and informed of every step and guided me get the best deal. I’m very happy with the experience and dexters is to go for.

Anshul · 9 June 2025

5/5

Trustpilot

10/10 experience

Our experience with Dexters has been and continues to be great! Nikki Harris is always there to answer our questions, is super quick to respond to emails and is lovely!

Abi · 20 January 2026

5/5

Google

Frankie has been great so far. Helpful, knowledgeable and communicative.

Merna · 1 October 2025

Agent replied · 22 October 2025

Dear Merna, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Tyreek is a very polite and helpful agent, it was very helpful to go around canary wharf with him and he understood immediately the kind of flat I was looking for. He always answers to phone calls and texts.

Raf · 9 October 2024

Agent replied · 23 October 2024

Dear Raf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Brilliant service!

Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.

Will · 17 November 2025

5/5

Trustpilot

Excellent sales progression

Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.

Christopher · 15 February 2024

Agent replied · 29 December 2024

Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha & Dexters!

We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita

AM · 24 October 2023

Agent replied · 29 December 2024

Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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