Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPoor after sales service
Not at all pleased with the after service of this company. Firstly they put the 10 year construction certificate through a company that has gone bust and we are all having to pay £250 to transfer to another company despite having paid all these monies up front. I wrote to them asking for them to pay it but have had no response. If I don't pay it I will not be able to sell my house for 10 years as very few mortgage companies will lend without a certificate. Secondly, I have a problem with the drain from the downstairs loo. I was referred to my insurance company!
Maggie · 1 June 2020
★★★★★ 5/5
GoogleCluttons (Wapping) dealt with the successful sale of my property.
Abby and Laura dealt with the sale and did an absolutely amazing from start to finish. Despite a fairly tricky conveyancing they were super reliable and supportive in assisting myself and the solicitors involved. Thank you, both.
Carlos · 23 March 2024
★★★★★ 5/5
GoogleWorked with Alex Obrien to find a flat under time pressure. Very efficient and professional, highly recommend.PositiveProfessionalism
Marek · 23 October 2022
★★★★★ 1/5
FacebookAvoid buying or renting from Cluttons at all means!! They will try to sell you or make you rent a flat at any cost even if it involves lying to the buyer/renter. If any complaints, they prefer to blame the buyer/renter rather than admitting their own mistake and find a solution. This level of service should not be acceptable when dealing with high end (or any kind) properties in London, even less so considering the fees we pay them!!
Noelle · 7 September 2019
★★★★★ 5/5
GoogleLaura and Joe were very helpful and always available for any queries we had
Julien · 23 October 2022
★★★★★ 5/5
GoogleAlex was very responsive/efficient and got the job done in no time.PositiveResponsiveness, Professionalism
Lukasz · 23 October 2022
★★★★★ 5/5
TrustpilotQuick and professional services.
Veronika · 8 September 2025
★★★★★ 5/5
TrustpilotGeorge Barker at Cluttons…
George Barker at Cluttons is a pleasure to work with. He is incredibly responsive, professional and excellent at sales progression. I wouldn’t hesitate to recommend him.
Lucy · 16 December 2024
★★★★★ 5/5
GoogleAbby and Laura have been absolutely amazing in completing the sale of our property. They are proactive, great communication and really easy to get on with. Would highly recommend them!
Carolyn · 12 October 2024
★★★★★ 5/5
TrustpilotGreat viewing experience and highly…
Great viewing experience and highly responsive over whatsapp for managing negotiations. They also manage very nice high quality properties and have a good service overall.
Uros · 19 December 2024
★★★★★ 5/5
GoogleCluttons have managed several apartments for our family in Wapping,Lime House and Bow for many many years. Service has always been excellent with almost no void periods.
Our recent renewal was, .as always conducted with the upmost professionalism by Hannah Wootton.
Brenda · 23 March 2024
★★★★★ 5/5
TrustpilotAmazing service by Cluttons in Chelsea
Amazing service by Cluttons in Chelsea. Welcoming and very informative! I was able to find a suitable apartment within days of meeting their agents.
Thomas · 13 December 2024
★★★★★ 5/5
GoogleHannah & Laura have been wonderfully helpful and prompt with the renewal of the tenancy on our Wapping apartment, making it all a very smooth and stress free process, especially for accommodating an unusual request from our tenant.
Nikki · 17 April 2024
★★★★★ 5/5
GoogleWe had an amazing experience with Laura who helped us throughout the whole purchase process and made sure that everything was done efficiently and in a timely manner. We can’t thank her enough and would definitely recommend her to anyone looking to buy a property.
Amina · 23 October 2023
★★★★★ 5/5
GoogleAbby and Laura, did a fantastic job with a very quick sale. They kept us and the buyer/solicitors informed and gently chased proceedings in a quiet and professional manner. I would definitely recommend them to sell your property.
Merlyn · 23 March 2024
★★★★★ 5/5
TrustpilotGreat experience with George at…
Great experience with George at Cluttons Shad Thames. He helped both buy and sell my flat in a very seamless efficient process.
George · 17 December 2024
★★★★★ 5/5
GoogleEfficient and very likeable. Good to deal with and very efficient sales
Julia · 17 April 2025
★★★★★ 5/5
GoogleCluttons have been managing my property for 10 years. Great to deal with and I have never had an empty flat! Thank you Cluttons.
Jodi · 10 October 2024
★★★★★ 5/5
TrustpilotGreat experience working with Bryn at…
Great experience working with Bryn at Cluttons. Knowledgeable, responsive and made my recent experience enjoyable. I would highly recommend.
Louisa · 19 December 2024
★★★★★ 5/5
GoogleWe recently completed the purchase of a flat in Wapping with Laura, who was working on behalf of the sellers. She was very professional and quick to reply and assist with any questions we had. She was knowledgeable and friendly, and really helped us push through the final phases of the sale.PositiveResponsiveness, Professionalism
Diana · 23 October 2022
★★★★★ 5/5
TrustpilotWe received outstanding service and…
We received outstanding service and help from Hamish to help purchasing our first property in Islington. Highly recommend!
Hector · 13 December 2024
★★★★★ 5/5
GoogleWe had a great experience with Laura Banks and Abby Perry during our home purchase. They were professional and very responsive.
Kathrin · 24 October 2024
★★★★★ 5/5
GoogleOlivia has been amazing! Very friendly and accommodating to my requirements.
Ruksana · 23 October 2021
★★★★★ 5/5
TrustpilotFalon and the Cluttons team were very…
Falon and the Cluttons team were very helpful, responsive and professional. I would recommend this agency
Mic · 17 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
