Cloudrooms reviews

Dear Saibharghav, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience renting with Cloud Rooms. It’s wonderful to know that Isabel and Ayoub provided you with helpful assistance and made the process smooth and stress-free. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best wishes, Cloud Rooms Team

Dear Babajide, Thank you so much for your amazing review! We’re thrilled to hear that you had a wonderful experience with Cloud Rooms and that Ayoub and Isabel provided you with exceptional service. We strive to make every guest feel welcome and ensure a smooth process from start to finish. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Best regards, Cloud Rooms Team

Hi Pride Escanor, Thank you for your fantastic review! We’re so pleased to hear that your experience with Cloud Rooms and our team, especially Raj, was positive. It’s great that he was friendly and efficient in helping you find a room that fits your budget. We’re also glad that Mehereen and Arthur were there to assist you with the online contract and payment process. Your trust means a lot to us, and we’re committed to providing reliable service. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Kind regards, The Cloud Rooms Team

Hi Mulatinho S, We’re truly sorry to hear about your experience and the issues you’ve faced during your time with us. Your concerns regarding the hot water pressure and the overall living conditions are taken very seriously, and we apologize for the frustration you've experienced. It’s unacceptable that you feel your concerns haven’t been addressed properly, and we understand how important it is to have a comfortable living environment. We appreciate you bringing this to our attention and assure you that we will investigate this matter further. If you’re willing, we would like the opportunity to discuss your concerns directly to find a resolution. Please reach out to us at your earliest convenience. Thank you for your feedback, The Cloud Rooms Team

Hi S Jaisinghani, Thank you for your outstanding review! We’re delighted to hear that your experience as a first-time landlord with Cloud Rooms has been so positive. It’s wonderful to know that you appreciate our professionalism, property management, and the way we handle tenant issues efficiently. We’re glad that our communication has made your experience enjoyable, and that you find our rental rates and long-term contract options beneficial. Your high recommendation means a lot to us! If you need any assistance in the future, please feel free to reach out. Warm regards, The Cloud Rooms Team

Hi Arfan Ahmed, Thank you for your amazing review! We're so pleased to hear that your experience with Cloud Rooms, and specifically with Mr. Hussain, was so positive. It's great to know that we were able to accommodate your budget and preferences while making the house-hunting process smooth and efficient for you. We’re glad you appreciated the flexibility and support during the viewings as well. Your kind words mean a lot to us, and we’re always here to help with any future needs! Best wishes, The Cloud Rooms Team

Hi Albert Garcia, Thank you for sharing your positive experience with Cloud Rooms! We are thrilled to hear that you had a fantastic renting experience in East London. It's wonderful to know that Neha was friendly and helpful in showing you the room. We're glad that you found the process smooth and efficient, with fully furnished rooms and inclusive bills making life easier for you. We take pride in offering complimentary cleaning for shared areas, high-speed internet, and responsive communication channels via phone, email, and WhatsApp. Your recommendation and kind words are truly appreciated. If you ever need further assistance or have any questions, please feel free to reach out to our team at Cloud Rooms. Best regards, Cloud Rooms

Thank you very much for your comment, M Q! We are delighted to hear that you had a good experience with our team. Arthur and Nathan will be particularly happy to know that their help was appreciated. We always strive to provide the best possible service and your kind words encourage us to continue in this way. Please don't hesitate to contact us if you need further assistance in the future!

Dear Callum, Thank you for taking the time to provide feedback on your recent experience with our business. We deeply appreciate your wonderful review 😀 …

Dear Eyinju Eledumare, Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear that you've enjoyed your experience with Cloud Rooms. Arthur and the rest of our team are dedicated to providing top-notch service and support, and it's incredibly rewarding to know that this has made your stay comfortable. We're here for you anytime you need us and look forward to continuing to offer you the best of our services. If there's anything more we can do to enhance your experience further, please don't hesitate to reach out. Warm regards, The Cloud Rooms Team

Dear Steven, Thank you for taking the time to share your feedback regarding your experience with CloudRooms. We are pleased to hear that Raj and Ariel were helpful to you during the video and in-person viewings, even though you did not end up renting a room with us this time. We truly appreciate your kind words and are grateful for your consideration to reach out to us again in the future. Please do not hesitate to contact us when you are ready to look for a room again. We are here to assist you in finding the perfect space. Thank you for considering CloudRooms, and we look forward to the possibility of helping you in your future room search. Warm regards, CloudRooms Team

Dear Iknoor It's wonderful to see that you are enjoying all the conveniences that come with the Cloudrooms brand and we are happy that you are staying with us!

Dear Alexander, We are truly sorry to hear about your negative experience with our agency. The issues you have raised are concerning, and we deeply regret any inconvenience or frustration you may have faced during your time with us. Your feedback regarding unresponsive communication, the presence of rats in the house, unresolved maintenance issues, and unfulfilled promises regarding cleaning and wardrobe removal is troubling. We take these matters very seriously, and we apologize for falling short of your expectations. We understand the importance of addressing these issues promptly and effectively, and we apologize for any lapses in our service. Your experience does not meet the standards we strive to uphold, and we are committed to rectifying these shortcomings and improving our services moving forward. If there is anything we can do to address your concerns or assist you further, please do not hesitate to contact us directly. We value your feedback and will take your comments into consideration as we work to enhance the quality of our services. Once again, we apologize for the experience you had and thank you for bringing these issues to our attention. Sincerely, Cloud Rooms Team

Dear Gian Baylon, Thank you very much for taking the time to share your feedback about your recent experience with Cloud Rooms. We are thrilled to hear that our team was able to provide a smooth and efficient service without any extra fees, while helping you find an option that fits your budget. We particularly appreciate your shout out to Rhenan for his initiative in providing video previews of rooms to save your time and make the selection process easier. Additionally, we’re pleased to hear that Ali and Raj provided clear information and assistance on-site, ensuring your needs were met. Your positive feedback regarding the Free Room Transfer Service and the variety of room options available within the CloudRooms network is greatly appreciated. It is our goal to provide the best service to our clients, and your words encourage us to continue to strive for excellence. Thank you again for your recommendation. Should you have any further needs or questions, please do not hesitate to reach out. Best regards, Cloud Rooms Team

Dear Ajihson Joseph, Thank you for taking the time to share your positive experience and detailed feedback about Cloud Rooms. We are delighted to hear about your satisfaction with our team members and services. Omar's guidance and dedication to perfection are truly commendable, and we are glad to know that he provided you with the assistance you needed patiently. Raj's exceptional customer relations skills and clear communication have left a lasting impression on you, and we appreciate your recognition of his efforts. It's great to hear that he made you feel confident and assured throughout the process. We are grateful for your acknowledgment of Mehereen's efficiency in document collection and maintenance services. Our team strives to provide top-notch service, and Mehereen's contribution to this is highly valued. The Free Room Transfer Service and the flexibility it offers within the CloudRooms network are designed to make your experience as seamless as possible, and we're glad to hear that it was beneficial for you. Your praise for our office in East London, Whitechapel, and the state-of-the-art room renting process is greatly appreciated. We are dedicated to providing a modern and efficient experience for all our clients looking for rooms in London. Thank you for your kind words and recommendation. Should you require any further assistance or have any feedback to share, please feel free to reach out. Best regards, Cloud Rooms Team

Dear Abidoye Kehinde, Thank you for your kind words and detailed feedback about your experience with Cloud Rooms. We are thrilled to hear that you had a positive experience with our team members Ariel and Raj. Ariel's proactive approach in providing video previews of rooms in advance to save you time and help shortlist your choices is a testament to our commitment to efficiency and convenience for our clients. We are delighted that Raj's assistance on the ground, along with his clear information and guidance on tenancy details, played a significant role in making your experience smooth and enjoyable. The company car service and the great selection of rooms for different budgets reflect our dedication to providing a tailored and comprehensive service. We are grateful for your recognition of the flexible Free Room Transfer Service within our network, as well as the modern and efficient room renting process at our East London office in Whitechapel. Thank you for recommending us and for acknowledging the team's efforts. We strive to provide the best service possible to our clients, and your feedback motivates us to continue delivering exceptional experiences. If you have any further needs or inquiries, please feel free to reach out to us. We look forward to serving you again and assisting you with your future room needs. Warm regards, Cloud Rooms Team

Dear Min Zwe Thway, We're delighted to hear about your positive experience with Cloud Rooms! Your feedback is greatly appreciated, and we're thrilled to have made your room-finding process in London easier and more straightforward from the initial contact with Ariel. It's fantastic to know that Ariel's approach of sending room videos for digital viewing based on your preferences saved you time and made the process efficient for both of you. We prioritize understanding our clients' needs, and we're pleased this approach worked well for you. We're glad that your physical viewing experience with Mr. Raj was enjoyable and informative. His friendly and caring nature, coupled with his assistance in the renting process and patient explanations, made a positive impact on your experience with us. We're grateful for your recommendation and are delighted that you had an amazing experience with us. Should your friends require assistance in their room hunts, we would be more than happy to help them find suitable accommodations. Thank you for choosing Cloud Rooms, and if you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. Warm regards, Cloud Rooms Team

Dear Aarathy Krishnakumar, Thank you for sharing your experience with Cloud Rooms. We appreciate your feedback and are thrilled to hear about your positive experience with us. We are delighted to know that you found us through Spareroom and that Ariel's proactive and responsive approach made booking an appointment and selecting rooms more straightforward. Saving time by providing room videos in advance aligns with our commitment to offering convenient solutions for our clients. It's wonderful to hear that Raj's assistance in showing rooms and providing comprehensive information on tenancy details was helpful. We're glad that the company car service allowed you to view different rooms around East London with ease. The Free Room Transfer Service within our network offers added flexibility for our tenants, and we're pleased that this option benefited you. Additionally, we're grateful for your appreciation of our office in East London, Whitechapel, and our user-friendly room renting process. Thank you for your kind words and recommendation. If you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us. We look forward to the possibility of serving you again and assisting with your room needs in London. Warm regards, Cloud Rooms Team

Dear Carys Williams, Thank you for sharing your feedback about your experience with Cloud Rooms. We are truly sorry to hear that your time with us did not meet your expectations and that you encountered several challenges during your stay. We sincerely apologize for the issues you faced regarding the overcrowding, high rent prices, lack of communication about new tenants moving in, and the unresponsiveness to maintenance requests. Your concerns are taken seriously, and we deeply regret any inconvenience caused. We acknowledge the shortcomings you have highlighted with regards to the service provided by our agents, namely Raj and the other agent. Rest assured that your feedback will be addressed internally to improve our processes and ensure better communication and responsiveness moving forward. We understand the importance of prompt and effective communication, maintenance, and addressing concerns in a timely manner. Your experience does not reflect the standards we aim to uphold as a company, and we are committed to making necessary improvements to prevent similar issues in the future. Thank you for bringing these issues to our attention. We value your feedback and take all comments seriously in our continuous efforts to enhance our services. Should you wish to discuss your experience further or have any additional feedback, please feel free to reach out. Best regards, Cloud Rooms Team

Dear Alexandra Giurgiu, We are thrilled to hear about your fantastic experience with Cloud Rooms, and we sincerely appreciate you taking the time to share your feedback with us. Ariel and Raj are valuable members of our team, and we are delighted to hear that their exceptional service made a positive impact on your room-finding process. Ariel's efficiency in booking appointments and providing room videos in advance reflects our commitment to making the process as convenient as possible for our clients. It's wonderful to hear that Raj's assistance on the ground was incredibly helpful, and his clear information and dedication to providing tenancy details made your experience smooth and enjoyable. We're glad that he could show you around East London and present a diverse selection of rooms tailored to different budgets. Thank you for acknowledging Ariel and Raj's professionalism and dedication. We strive to provide top-notch service to all our clients, and we are grateful for the opportunity to assist you in finding the right room for your needs. If you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. We look forward to serving you again should the need arise. Best regards, Cloud Rooms Team

Dear Jay Young, Thank you for sharing your experience with Cloud Rooms. We truly appreciate your feedback and are glad to hear about your interactions with our staff. We're pleased to know that you found our team exceptionally friendly and accommodating. Providing excellent customer service is a top priority for us, and we're delighted that you experienced that firsthand. While none of the rooms initially suited your preferences, we're happy that our team diligently worked to assist you in finding a suitable option. Your satisfaction is important to us, and we aim to provide personalized solutions for each client. We regret any inconvenience caused by the room you desired being reserved after your holding fee payment. We are pleased to hear that our team promptly reassured you and processed a complete refund. Ensuring transparency and efficiency in such situations is crucial to us. We understand your eagerness to find the right room and make a reservation with us in the future. Rest assured that we are constantly updating our room availability, and we look forward to presenting you with more options that align with your preferences in the near future. Thank you for considering Cloud Rooms, and we hope to have the opportunity to assist you again soon. If you have any further questions or requirements, please feel free to reach out to us. Best regards, Cloud Rooms Team

Dear Alistair, You are violating googles review policies and are deliberately trying to cause harm.