Trusted Agent profile · Tower Hamlets
★★★★★
1,363 reviews across 3 platforms
Chase Evan Pan Peninsula, 1 Millharbour, London, E14 9XP, Tower Hamlets, E14 9XP
Chase Evans Pan Peninsula's office in Tower Hamlets, at Chase Evan Pan Peninsula, is rated 4.7 out of 5 across 1,363 reviews on three platforms, including 241 Google reviews rated 4.4.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotNice and smooth experience
Kin Lee has been our point of contract during the renewals process. It was a nice and smooth experience overall. He was responsive and guided us with all the necessary information. Happy with the service I received
Thank you for your review Rinat! We are so glad to hear Kin Lee could help you.
1/5
TrustpilotNasty company
Nasty company. stay away from any property they pretend to manage. Their understanding of property management is copy paste answers with a bossy attitude. when you report a problem they will respond trying to sell you an insurance policy or tell you the problem is not there They will make you do the work they are suppose to do and make up expenses to sit on your deposit. your property manager will change every 2 -3 weeks. DO NOT EXPECT TO GET YOUR DEPOSIT BACK FOR 2-3 MONTHS
Thank you Firat for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotThank you Kimberly Fernandes
As a landlord leaving abroad, I am very pleased to have Ms Kimberly Fernandes from the East Property Management Office of Chase Evans London, managing my property. It is nice to know that someone as efficient as she is, is taking care of the problems that might arise and she always makes sure that I am regularly updated and informed of the activity with regards to our flat. In a nutshell, she is a problem solver!
Thank you for your review Sabrina, glad to hear Kimberly could help you.
5/5
TrustpilotI had the pleasure of communicating…
I had the pleasure of communicating with Kin for my tenancy renewal, and the experience was great. Kin was professional, quick to respond, and made the whole process smooth and easy. Highly recommend Kin for anyone looking for hassle-free service!
5/5
TrustpilotRenewal of tenancy agreement
I'm extremely impressed with the service provided by Amruta, particularly with regards to the renewal of my tenancy agreement. She was efficient, professional, and ensured that the entire process was smooth and hassle-free.
We are so pleased to hear Amruta was able to assist you so well during your renewal process. This is great to hear and thank you so much for taking the time to review!
5/5
TrustpilotGreat renewal of lease
Madison Feng has been an amazing renewal agent. She’s helped us extend our lease several times when we found ourselves in a challenging situation deliberating with the landlord on our behalf. She is super professional and friendly and I’d recommend her.
Thank you for your review Jeff, glad to hear Madison could help you.
5/5
TrustpilotThank you Danish
Danish Ashraf has been responsive and helpful in fixing issues for our new flat. Hope this VIP team continues this amazing job in the coming new year !
Thank you for your review Danyu, glad to hear Danish could help you.
5/5
TrustpilotKin Lee is very helpful with my tenancy…
Kin Lee is very helpful with my tenancy renewal.
Thank you for your review, glad to hear Kin could help you.
5/5
TrustpilotExpert Advice
Kin Lee is very helpful and act promptly. Kin does all the groundwork and give good advice, which makes my life much easier.
Thank you for your review Currie, glad to hear Kin could help you.
5/5
TrustpilotWe are very grateful that Amruta Satia…
We are very grateful that Amruta Satia helped with our renewal swiftly and professionally, and has replied to our concerns and questions about the changes due to the updates in Renters’ Right Act. It was a great experience.
5/5
TrustpilotThanks Davide Frongia for helping us…
Thanks Davide Frongia for helping us negotiate our contract extension with our landlord. Davide kept us updated of any developments and was quick to reply. He helped us reach an acceptable middle ground with the landlord.
Hi Syed, thank you kindly for your review, it is much appreciated. We are so glad to hear that Davide could help you!
5/5
TrustpilotExceptional Response: A Shoutout to our Property Manager
Just as we were about to move out, we had a surprising moth infestation on our hands, which had me quite concerned. However, Kimberly Fernandes, our property manager, handled the situation with impressive professionalism.Kimberly's responsiveness was exceptional. I reached out to her, and she immediately took charge of the issue, ensuring it was resolved promptly.I want to express my gratitude to Kimberly for her swift and effective action during this unexpected situation. Her proactive approach and dedication to resolving the problem made a real difference. Thank you, Kimberly! 🌟🙏
Thank you for your review Katy, glad to hear Kimberly could help you.
5/5
TrustpilotDennis from Chase Evans Property…
Dennis from Chase Evans Property Management was very nice and productive. Thanks for helping me with the lights repairing. Very productive.
Thank you for your review Yungi, glad to hear Dennis could help you.
5/5
Trustpilotreliable property and lettings agent
Chase Evans had been managing my property for the past 12 years and they deserve a five star rating for helping me to manage tenants especially during the difficult COVID period. Year on year they have negotiated rental renewals positively on my behalf. This round Ms Amruta Satia has helped negotiate a decent upward rental revision promptly. I strongly recommend Chase Evans as a helpful lettings and property agent
Thank you for your review Claudia, glad to hear Amruta could help you.
5/5
TrustpilotDanish Ashraf is very patient and tell…
Danish Ashraf is very patient and tell me what should i do next
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotSmooth end of tenancy process
Smooth end of tenancy process, Mint Mok has been both friendly and efficient.
5/5
TrustpilotEfficient and professional
They helped me find a wonderful place to move to and the process, when compared to my experience with other agencies, was smooth and pleasant. Documentations and guidelines were clear and trustworthy. The agent that manages our tenancy, Noel Ng, has always been responsive, resourceful and sincere. I'll surely consider going to Chase Evans again when I next move (hopefully not soon :P).
Thank you for your review Hosum, glad to hear Noel could help you.
5/5
TrustpilotI highly recommend them
We have a great relationship with Chase Evans. Atticus Leung is our person of contact, and he is very responsive, friendly and helpful. We had a problem with the toilet flush, which was repaired quickly and professionally.I highly recommend them.
Thank you for your review Michael, glad to hear Atticus could help you.
5/5
TrustpilotExcellent service and very responsive to requests
Alan Quach is an excellent agent. He is very responsive everything we have an issue. Overall, every time I call the Chase Evans office, all agents are very responsible and are willing to provide help. Great service.
Thank you for your review Bibek, glad to hear Alan could help you.
5/5
TrustpilotShout out to Shannon
Shannon was very helpful with the move and swift to action the initial teething problems. Thanks a ton Shannon.
Thank you for your review Vijay, glad to hear Shannon could help you.
5/5
TrustpilotKimberly Fernandes
Kimberly Fernandes was super helpful, always available and very friendly. She immediately helped me out solve my problem. I can very much recommend her!
Thank you for your review Emely, glad to hear Kimberly could help you.
5/5
TrustpilotGreat work Danish Ashraf
Danish Ashraf was a really great help to me when I was trying to get my deposit back and ensuring that I was treated fairly when finalising the account. Thank you for all your help. You are the best
Thank you for your review Adetokunbo, glad to hear Danish could help you.
5/5
TrustpilotGinny Pattni of Chase Evans
I recently dealt with Ginny Pattni of Chase Evans. She was seller’s agent on a purchase I was overseeing for a family member. Ginny was great. Super proactive in running issues down and communicative and helpful at all stages of the process. She did a super job for her client the seller and we benefitted from that as buyers.
5/5
TrustpilotHanna has been very professional and…
Hanna has been very professional and helpful in my letting business, great communication, great work ethic, highly recommended!
Thank you for your review Yi, glad to hear Hanna could help you.
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