Trusted Agent profile · Tottenham
Verified
★★★★★
306 reviews across 4 platforms
26 West Green Road, Tottenham, N15 5NP
Part of Ellis & Co, see every office.
Ellis & Co's office in Tottenham, at 26 West Green Road, is rated 4.5 out of 5 across 306 reviews on four platforms, including 130 Google reviews rated 4.4.
130
Reviews on Google
This office
2
Reviews on Yell
This office
105
Reviews on Trustpilot
This office
69
Reviews on allAgents
This office
At Ellis & Co we're proud to have been serving the Tottenham area for 25 years, offering a wide range of properties for sale and to rent in Tottenham as well as Harringay and Stamford Hill. Franchise owner Azid Sohoye has worked in the property industry in Tottenham for over two decades and is a member of both NAEA and ARLA. Along with his experienced team, Azid offers a positive and professional service to assist all clients in buying, selling and renting properties. Our success is built on specialist local knowledge, quality customer care and early adoption of new software. The office is located on West Green Road close to Seven Sisters tube station. Our main areas of business are residential sales, lettings and property management, and we have recently had heavy involvement with a number of new developments in the Tottenham area, namely Hale Village, Prowse Court and Lawrence Square. At Ellis & Co Tottenham we pride ourselves on our high level of service and professionalism, coupled with an acute attention to the customer. This has allowed us to build excellent relationships with developers, landlords and renters, providing us with unique insights into new build developments within the region. If you have a property to sell or let in Tottenham, are looking for a new home, or would like us to manage a property on your behalf, please do get in touch.
Every review we hold for the Tottenham office, from every platform, shown as written. First names only.
5/5
GoogleWe received excellent service from Ellis and Co. They are very professional, thorough and competent. Azid is very understanding and goes out of his way to help. Thank you Azid and his team. The best agency I have dealt with in the last 16 years.
Many thanks Sabina. It was a pleasure working with you both.
5/5
GoogleWe felt supported throughout the process by Nadim and Maisa from Ellis & Co.
Thank you for your feedback! We’re glad to hear that Nadim and Maisa provided the support you needed throughout the process. Our team strives to ensure a smooth and positive experience for all our clients. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
5/5
GoogleGood service, professional service. During my tenancy Mr Hasan Fenik, Mr Azid and Ellis& Co team always were helpful. What I need they immediately replied and provided services. Would highly recommend and look forward to dealing with them again in the future. Very helpful staff and very friendly.
Thank you so much for your kind words. Wishing you the best for the future.👍
5/5
GoogleGood service, professional service. During my tenancy Mr Hasan Fenik, Mr Azid and Ellis& Co team always were helpful. What I need they immediately replied and provided services. Would highly recommend and look forward to dealing with them again in the future. Very helpful staff and very friendly.
Thank you so much for your kind words. Wishing you the best for the future.👍
5/5
GoogleEllis & co were super supportive, accomodating and responsive throughout the process. Thanks for your help every step of the way!
Thank you so much for your kind words! It was a pleasure supporting you throughout the process, and we’re really glad to hear you felt accommodated and well looked after at every step. If you ever need anything in the future, please don’t hesitate to get in touch. Wishing you all the best in your new home!
1/5
GoogleTime wasters. I have called multiple times about a property in Tottenham, I left my details to 3 different people with the promise of a call back which of course never happened. Not sure what they're about, but apparently not really interested in selling.
Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we completely understand your frustration. Your enquiry should have been handled more efficiently, and we sincerely apologise for the lack of follow-up. We’ve raised this with the team to ensure it doesn’t happen again. If you’re still interested, we’d really appreciate the chance to make things right, please feel free to contact us directly and ask for a senior member of staff. Thank you again for bringing this to our attention.
5/5
TrustpilotCannot recommend highly enough
I have to express real admiration for the kindness and thought with which I was treated by Ellis and Co in Tottenham. Umut Jenkins went above and beyond with my property needs, and I can't recommend him highly enough. Literally would not take a fee for something small that other estate agents charge for and we ended up agreeing to give what I would have paid elsewhere to Gt Ormond St, which I duly did. If that doesn't tell you what you need to know about someone I honestly don't know what would.
5/5
TrustpilotTop marks - highly recommend
Ellis and Co were the agents selling the property we have just completed on. I cannot recommend them more highly; our whole experience has been painless, efficient, professional, honest even enjoyable. The main agent we dealt with, Umut Jenkins, was available throughout the process to help, reassure, offer advice and smooth things along. We have had such a positive experience that we have not only recommended Ellis and Co to all we know but are also now using them ourselves to let our property. I would recommend this company to anyone, as mentioned, Umut was terrific but I know his colleagues would be just as helpful.
5/5
TrustpilotBest lettings agency I have dealt with!
I cannot recommend Ellis and Co highly enough. They are the best lettings agency I have dealt with. As a tenant, I have found the team to be very professional, knowledgeable and friendly. Their sales team is well-informed about local areas and market trends, and their after sales service is also excellent. In particular Mamoon and Emilia from the Tottenham branch have been pleasures to deal with. They go out of their way to try and help you and nothing is ever too much effort. I cannot find a fault! I would definitely recommend as a tenant and as a potential vendor I would have no reservations in trusting Ellis and Co to manage my property.
5/5
TrustpilotStaff will go above and beyond for you
This is by far one of the best estate agents I have ever had to deal with. Mamoon and his team were extremely helpful, polite and bent over backwards to help us get our holding deposit back after we faound out my partners work was being relocated to Reading. It was very refreshing to come across a team that were honest, helpful and friendly. A well deserved 5 stars from me. Thank you for all of your help Mamoon.
4/5
allAgentsMustafa and his team were
Mustafa and his team were fantastic in helping me sell my house very smoothly.they kept me inform every step of the way,by phone,email,and by the text. i would drop into there office quite often without an appointment,but that was no trouble to them,they all made me feel so welcome. mustafa was brilliant with me,always kept me inform on what was going on,and made feel that I could contact him any time,and he always got back to me. im so glad that I chose to use mustafa and his team,and if anyone is I thinking of selling there house please please use these guys,you will not be disappointed.
4/5
allAgents"Mustafa and his team were..."
Mustafa and his team were fantastic in helping me sell my house very smoothly.they kept me inform every step of the way,by phone,email,and by the text. i would drop into there office quite often without an appointment,but that was no trouble to them,they all made me feel so welcome. mustafa was brilliant with me,always kept me inform on what was going on,and made feel that I could contact him any time,and he always got back to me. im so glad that I chose to use mustafa and his team,and if anyone is I thinking of selling there house please please use these guys,you will not be disappointed.
5/5
allAgents"I highly recommend Mr Khalifa ..."
I highly recommend Mr Khalifa as he is a Highly professional Gentleman that definitely knows what his doing. I've being dealing with him for years for property lettings. This time I decided to sell my flat. He was very helpful giving me expert advise he also managed to find me a buyer within 7 days. Everything went so well very smoothly got an excellent price and quick sale. His a very friendly person that you can rely on his professional advise and experience. communicating with him was so easy as he always answers his phone calls and replies to emails. Definitely will be dealing with him again as i grade him a top sale person. I would like to take this opportunity and thank him for all the service he has provided me with!
5/5
allAgentsI would like to say that the
I would like to say that the experience of the sale of the property of which my Granny bought was great. In fact, EXCELLENT!!!!! From speaking with Umut who was presentable, professional, caring and friendly to dealing with Mustafa who took us through the main bulk of the sale of the property. Mustafa made us feel comfortable. If there was a concern, he addressed it straight away. He went above and beyond, mine, my grannies and my mums expectations and gave us professional advice. He was supportive when we had any concerns and was professional as well as honest and caring. I would defiantly recommend this branch as they are trustworthy, experienced, they know their roles and what they are doing. All the staff are friendly and welcoming. If I was to purchase a property in the same area, I would go to them first. On behalf of my granny, my mum and from me, a HUGE THANK YOU!!!! :-)
5/5
allAgentsOver the 12-13 years, I have
Over the 12-13 years, I have sold 2 properties with the help of Mustafa Khalifa and Elis & Co. Mustafa is exceptional. He knows what he is doing, he is experienced and gives you peace of mind in an otherwise stress full time. I cannot rate him high enough. Thank you is not enough, for what you have done for myself and my family Mustafa. I also would like to mention the Director Azid and Letting Manager Kay Ali. Elis and Co, Tottenham branch....well done to the senior team. Really personable, warm and friendly. You get the strong feeling you are in good hands and you are being looked after. You are not just another statistic, or means for a commission. I would happily use their service over and over again.
5/5
allAgentsI started my purchase with
I started my purchase with Ellis and Co and was nervous buying in the current market. Mustafa was a breath of fresh air from negotiating only behalf and to ensure I am confident throughout my purchase. He came across a very honest person who was catering for my interest all the way through to the point I collected the keys. It's been a great experience dealing with Ellis and Co and Mustafa. I knew every stage of the sales process and was kept informed throughout. I would most certainly seek services from Mustafa if and when I am ready to purchase my next investment. A world class service!! Many thanks to all at Ellis and Co
5/5
allAgentsI was first introduced to the
I was first introduced to the agent by Mustafa Khalifa. Mustafa is very proffessional in his approach and explained every aspect in clear detail whilist i was handing over the property to Ellis to manage. I would recommend any to landlord who has a property in this area to speak to him due to him being polite, proffessional and very detailed in his work. I felt secure and safe knowing that Mustafa and his collagues have been overlooking my property whilist in their management at Ellis and Co. The service provided was excellant and i am hoping to pass any future properties on to this agent once acquired.
5/5
allAgentsI don't normally leave
I don't normally leave reviews due to my hectic time schedule. I did however feel compelled to leave a review for this particular estate agency and agent that I had used recently. Some experiences at other agencies had left a very negative review of the industry on a whole with me. I hold honesty and integrity in high esteem, especially when making such a high level purchase with anyone. The other agencies seemed more interested in fitting their square shaped jigsaw piece into my triangle shaped slot by heavily pushing properties that I clearly stated would not be of interest. Not keen listeners, just heavy handed sales pushing!. I then came across Ellis & Co... Mustafa listened, understood and advised me in a way the other agencies did not. His level of insight was instrumental and his honesty and integrity was thoroughly refreshing and clear. Our house purchase went through smoothly and we are absolutely delighted. Thank you Mustafa and your team at Ellis & Co, you truly are a diamond in what felt like a very bruised and murky haystack. Thank you for restoring our faith in the property industry.
5/5
allAgentsMustafa Khalifa and his team
Mustafa Khalifa and his team are so energetic that selling my property causes no much stress. They handle it excellent from the day he talk to me the possibilities of selling my property until the completion day . They are always there to answer all you want to know. Our property was sold very quick as I didn't expect maybe due to their advert and good relations to buyer and seller. Well done to you guys and hoping to be doing business to you again in the near future and I highly recommend you to other person like me.
5/5
allAgentsI have been very impressed
I have been very impressed with the service received from Mustafa Khalifa. He was the agent who managed the purchase of a house in Seven Sisters. The client care was professional, responsive, honest and met my requirements in terms of being informative and efficient. Mustafa arranged on site independent mortgage advice as well as recommending a local Solicitor who in my opinion offered offered value for money for the service provided. I am grateful and wish all conveyancing matters could be dealt with so effectively and efficiently. Mustafa has also helped me to let a flat and again this transaction was handled professionally meeting my requirements of good vetted tenants and the rent achieved was market value. I am a satisfied customer who would recommend this approachable agent Mustafa Khalifa. Ellis & Co. is the preferred agent if I was to let my property again via an agent. All the staff are friendly and professional but particular recommendation and thanks to Mustafa. The house I brought has been my best buy! I am a happy customer! : )
5/5
allAgentsMustafa completely changed
Mustafa completely changed our perception of the Estate Agent. Our previous experiences were negative, where agents were brash, thoughtless and driven by sales rather than customer focus. Mustafa was honest, sincere and consistent throughout. Mustafa responded in a timely manner, always returning calls and answering our queries appropriately. Mustafa has fantastic interpersonal skills and is very customer focused and we were treated with respect and integrity. Thank you Mustafa for your assistance throughout a challenging period of buying a property.
5/5
allAgentsMustafa presented highly
Mustafa presented highly professional and with integrity. He communicates well and was easy to contact and returned calls/texts in timely manner. He is honest and upfront, he was also respectful of our views and took on board our thoughts and wishes. He remained calm and supportive during stressful times and was able to be objective and could see other's perspectives. As we all know that buying a home can be very stressful and Mustafa was consistent and available to manage some of the stresses that come with the territory. Thank you Mustafa, it was good to work with you in acquiring our new home. You were helpful and prompt when we raised any issues/concerns. With your support and help, we now own the home we wanted. I would highly recommend Mustafa, he is fantastic!.
1/5
allAgentsi had so much help from the
i had so much help from the staff of the Tottenham branch of Ellis and Co. Kutlay was very helpful and delightful took his time to listen to my needs and was a brilliant help when it came to putting my request through to my landlord. Emilia always puts a smile on my face she was very helpful even when i became stuck with some issues with the flat and was very quick to sort things out. i will definitely recommend them to friends and family.
4/5
allAgentsEmilia has been most
Emilia has been most responsive and helpful in all my requests to date. Being new in letting out a property, there has been many unclear aspects which were dealt with by her in a very professional, polite and supportive manner. My only amazement is that in a situation when she is on leave, no one seems to be able to assist and I was told to leave a message until she returns. I believe in a service industry, the manager or immediate supervisor should be able to cover such gaps. Not withstanding the above, I have been very satisfied overall with their services to date.
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