Stags Totnes reviews

★★★★★ 5/5

Google

Thanks to Matt and the team for dealing with our purchase in such a personable and professional manner.

Katharine · 29 July 2019

★★★★★ 5/5

Google

James Baker and his team at Stags Totnes have sold several properties for us in the past 18 months. Always professional and very easy to deal with they did a great job of negotiating each of the sales and then following them through to completion, despite very lengthy legals!

Peter · 29 July 2019

★★★★★ 5/5

Google

Very professional from the outset. Excellent feedback from the agent during the first 2 weeks of viewings. They achieved a price in excess of our expectations. We were kept well informed during the sales transaction with a special mention going to Lauren for her professionalism. Superb service and I would thoroughly recommend Stags.

Fiona · 15 March 2022

★★★★★ 5/5

Google

A Huge Thank you, to the Stags Totnes Letting team (Poppy and Lindsay) you have been fabulous! Patient, Speedy, efficient, kind, proactive, understanding, friendly and professional all exactly when needed….took all the stress out of it! and found me my new dream house and turned it all around within 2 weeks! What a lovely experience- Thank you forever! Feefee - I moved London to Devon 😄

FeeFee · 30 November 2023

★★★★★ 5/5

Google

Fantastic team , poppy and Lindsay were amazing!! Thank you so much

Niamh · 20 March 2024

★★★★★ 1/5

Google

Awful service and extremely unprofessional. Can't be bothered attitude from management. Absolutely useless, the words piss up and brewery spring to mind!.......AVOID !!!

Paul · 28 May 2024

★★★★★ 5/5

Google

Very happy with Stags 😃 Dealt mainly with Imogen and James, who were very helpful and professional at all times, and always rang me back about any concerns I had. …

Rebecca · 9 May 2025

★★★★★ 5/5

Google

Estate agents regularly appear in the, shall we say, lower end of public trust rankings. However my experience with Stags and their staff was really positive. They went the extra mile in helping us to get a tricky sale to happen.

Naresh · 22 February 2023

★★★★★ 5/5

Google

A great team, from viewing to exchange. It was a pleasure to buy a house with them. A big thanks to Lauren, for all her help and patience. I would highly recommend Stags.PositiveResponsiveness, Quality, Professionalism

Rachel · 27 August 2021

★★★★★ 1/5

Google

Wow. I just had a stunning interaction with Stags Totnes as a potential buyer. Upon attending a second viewing of a property we were quite interested in we were met by the same agent we had viewed with previously. Firstly, she didn't recognize us and didn't realize it was a second viewing. Then, she proceeded to tell us that she had to "love us and leave us" shortly because she had another appointment. She had allotted only 30 mins for the viewing, despite it being a second viewing. Luckily the owners were home, so they were happy to let us continue the outdoor viewing after the agent left. I had employed a buyers agent (unusual in the UK) and he had been having difficulty getting timely responses from Stags, so to try to get out in front of any further delays if we had any final questions, I asked the agent if she could please be more responsive to future requests, stating that we were indeed quite interested in the property. She then launched into a defensive diatribe of how she was too busy and we should chase her if we didn't hear from her. because, as she stated, "her responsibility ended" after forwarding any questions to the owners. Then she had the audacity to tell me that "when you really want something, you have to be prepared to work hard for it"! She was actually telling me, that if I wanted to purchase a house with them, I had to be prepared to work hard for it! Stunning. I am convinced that this agent hasn't a clue how to sell anything. If I was a seller I'd REALLY THINK TWICE about listing with this agent. They are not working for you. Unfortunately, they aren't working for me either, so now I'm left with a sour taste in my mouth and trying to decide if I should bother to continue to look seriously at any property listed with them.NegativeResponsiveness, Professionalism

Allison · 27 August 2021

★★★★★ 5/5

Google

We sold our house through Stags (Totnes) and the process was handled very professionally. the valuation was performed clearly and in depth, the marketing of the property was very good and the viewings were handled very well, with good feedback. Stags is a very good team of professionals that work very well together. each stage of the process is well managed by experienced and competent staff. we got exactly the valuation we asked for and we can recommend Stags to buyers and sellers alike.PositiveResponsiveness, Quality, Professionalism, Value

Patrick · 27 August 2021

★★★★★ 5/5

Google

I highly recommend Stags in Totnes, their team are extremely professional. They recently sold a property for me and everything was handled so efficiently. I was kept up to date throughout the whole process and they helped to make it all as stress free as possible.

Mrs · 18 March 2021

★★★★★ 1/5

Google

Ignorant, rude staff. I have been messed about as a prospective tenant with Stags for over 3 years. They have allegedly added me to their mailing list although I have never received one mailing with suitable properties. I have queried this with them by email, over the telephone and in person over 10 times and have been constantly assured that they will contact me as soon as a suitable property becomes available. Last week after chasing them for the millionth time they emailed me to say they cannot recommend me as a tenant. I responded to ask why, they ignored me. I responded again to ask them to elaborate or provide reasons, they did to respond. I emailed them to ask for their formal complaints procedure as I believe they are discriminating against me on several grounds, they have not responded. Breaking every ARLA and NAEA rule in the book. I shall be taking this further.

Paul · 29 July 2019

★★★★★ 5/5

Google

We recently used Stags to market a house and they were very professional in every area. I couldn’t recommend them more highly from the initial survey through the marketing and viewing and helping with the final sale.

Simon · 15 March 2022

★★★★★ 5/5

Google

Very good service and excellent at keeping me up to date with the progress of my purchase. Friendly and professional staff - Lauren in particular.

Rose · 1 April 2023

★★★★★ 5/5

Google

Stags have been very professional, personable and helpful throughout the process of selling my property and I would be very happy to recommend them as a great estate agent.

Sarah · 15 November 2022

★★★★★ 4/5

Google

We were really happy with our service from Stags. We had a complicated sale and the team helped us navigate through to completion with a professional and responsive service. We would recommend Stags to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 27 August 2021

★★★★★ 5/5

Google

From first viewing with Vicky who was very knowledgeable about the property and then help always on hand from Hannah who led us through to exchange, very pleased with the service provided. Hannah dealt with queries and delays caused by solicitors quickly and efficiently keeping stress levels at a minimum. Nothing was too much trouble. Thanks to all for your help.

Rachel · 16 September 2022

★★★★★ 5/5

Google

The lettings team at Stags went above and beyond to help us find a beautiful house to rent, at a moment's notice, at a time when the market felt impossible. The entire team is lovely. They were absolutely instrumental in helping us find a home and we are so grateful. Thank you!

Hannah · 1 May 2023

★★★★★ 5/5

Google

Our sale and purchase would not have gone through without the brilliant involvement of Hilary Hook at Stags . She was the glue that held a precarious chain together and pushed it all forward - getting us all over the line. Precisely the person you want in your corner during the nail-biting final few weeks leading up to exchange and completion. Many thanks. She found and secured us a wonderful home.

Jane · 20 October 2019

★★★★★ 5/5

Google

We found Stags to be highly professional and we were most impressed with the effort they put in to selling our house, which was achieved in line with our expectations. Highly recommended as the best Estate Agent in Totnes.

Diana · 29 July 2019

★★★★★ 5/5

Google

Phenomenal service from the team. I bought a house with Stags. Lauren Anthony dealt with my case, so she was the main one I communicated with (although I'm sure there were others helping behind the scenes.) She made a very stressful thing as stress free as possible. My conveyancers were rubbish but she made no issue of chasing up and making sure everything was sorted. Couldn't have asked for anything better!

Lily · 29 July 2019

★★★★★ 5/5

Google

I have just purchased a property through Stags in Totnes with Hannah who was really helpfull and did everything she could to make the purchase go through smoothly.

Helen · 15 March 2022

★★★★★ 5/5

Google

I was very happy with the service that we received from Stags, in the quick and efficient sale of my father’s property. The staff were friendly and communicated very effectively. Hilary Hook who handled our sale, acted in a very professional way, ensuring that we got a good price for the property. All details of viewing's, progress of the sale, were quickly and clearly communicated. I would highly recommend Stags.

Simon · 29 July 2019