Trusted Agent profile · Totnes, Devon
★★★★★
159 reviews across 1 platform
The Granary Coronation Road, Totnes, Devon, TQ9 5GN
Part of Stags, see every office.
Stags's office in Totnes, Devon, at The Granary Coronation Road, is rated 4.5 out of 5 across 159 reviews on 1 platform, including 159 Google reviews rated 4.5.
Every review we hold for the Totnes office, from every platform, shown as written. First names only.
5/5
GoogleThank you to Lauren at Stags Totnes who was really helpful throughout our buying process from the initial offer to exchange. She certainly kept everyone well informed and helped keep the process moving! Would highly recommend
Thank you for this kind review, we are pleased to hear you were happy with the service Stags provided. We wish you all the best with your move. Best wishes, The team at Stags Totnes
5/5
GoogleFrom beginning to end, at all times, Stags gave us excellent customer service when selling our property. Highly recommended.
We’re delighted you were pleased with the service you received from start to finish. Thank you for trusting Stags with your property sale and for recommending us. … More
4/5
GoogleWe just purchased through Stags in Totnes and found them very useful
Thank you for your kind review - please don't hesitate to reach out in the future should you need any help. Kind regards, Stags Totnes
5/5
GoogleStags at Totnes are a fantastic estate agent. From the initial home visit and valuation, brochure construction, house viewings and sale, the whole team have been helpful, kind and professional. They expertly supported me through the whole process which is a daunting experience for me to sell a house on my own, as I have been recently widowed. In addition, they guided me with advice on my purchase. Lauren Anthony at Stags went beyond her role as an estate agent to calmly and kindly help me throughout. I would recommend Stags, Totnes to everyone selling in the South Hams.
Thank you so much for this kind review, we wish you all the best with your move. Best wishes, The team at Stags Totnes
5/5
GoogleFantastic! Fast, reliable and knowledgeable friendly service. We will definitely be using the team at Staggs again in the future!
Really appreciate the lovely review, thank you! Wishing you lots of happiness in your new home. Best wishes, Stags Totnes
5/5
GoogleThank you to Lauren and the team at Stags, Totnes. They have kept us informed through the whole purchase process of our new property. Great service and highly recommended
Thank you for your kind review, we are pleased to hear you were happy with the service Stags provided. Wishing you all the best in your new home, The team at Stags Totnes
5/5
GoogleLuke at stags recently represented our sale. He was efficient and profession throughout ensuring clear lines of communication between all parties. Resulted in a very quick straightforward sale.
Dear Abi, Thank you very much for your kind words. We are very pleased to have achieved a good result for you and we are glad you're happy with the service. Take care and wishing you all the very best from Luke and Stags Totnes
5/5
GoogleLauren from Stags Totnes, encountered many difficulties over our sale, but reassured us that it could all be solved, which it was. Thanks Lauren.
I’m glad that we could help get this over the line and we wish you all the best with your move Best wishes, The team at Stags Totnes
5/5
GoogleWe put an offer on a house through Stags 7 months ago, which was accepted. For many reasons, mostly beyond our control, our purchase process was delayed, and it actually only completed 3 days ago. Lauren Anthony, Stag's negotiator, was amazingly proactive at chasing everyone up and down the small chain that we were in. She kept up the pressure on solicitors who were slow and inept, and kept us up to date along the way. We found her very professional and competent throughout this otherwise very stressful experience. She certainly is a great asset to Stags in Totnes!
Thank you so much for taking the time to review your service from Stags Totnes. We are so pleased to read that you were happy with our service and wish you the very best for the future. Best wishes, The team at Stags Totnes
5/5
GoogleI cannot praise Tim and Lauren enough when selling our house. From Tim’s initial appraisal to Lauren’s negotiations, all carried out to the highest standard. Lauren gave us regular updates and liaised with the purchaser and solicitor to ensure the buying process progressed smoothly. We have no hesitation in recommending Stags. Very helpful and professional, taking away nearly all the stress!
Thank you for your lovely review. We are so pleased you are happy with the service that we provided and wish you all the best moving forward. Kindest Regards, -Lauren and the Stags Totnes team
5/5
GoogleWe bought a property through Stags in Totnes and found them very helpful and a pleasure to deal with. Particular shout out to Lauren who was excellent throughout. Always able to discuss and support any issues. Even with stamp duty holidays and the general market craziness of this year, everything was dealt with professionally.PositiveProfessionalism
5/5
GoogleThanks Lauren for all your help with our move. Great service, keeping us updated throughout.
Thank you for your kind review, we wish you all the best with your move. Best wishes, The team at Stags Totnes
5/5
GoogleLauren from Totnes Stags was incredibly helpful throughout our purchase and we would thoroughly recommend the service. From showing us around the property through to putting the boot into the chain when things slowed up, Lauren was communicative, friendly and professional throughout. I'm sure we'll come back to Stags as a seller if/when the time comes. Jon and CatPositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery proactive and knowledgeable. Would use again with confidence.
It was a pleasure working with you, and we appreciate your confidence in us. We look forward to the opportunity to assist you again in the future!
5/5
GoogleVery professional. Friendly, efficient staff, kept me well informed all the way through the selling process. I thoroughly recommend Totnes Stags
Thank you for your kind review, we are really pleased that you were happy with the service provided and hope your move goes well. Best wishes, The team at Stags Totnes
5/5
GoogleA really smooth and professional service with regular updates and instant response to any queries or problems. Thank you Hannah and Luke
Dear Mark and Lynn, Thank you for your kind review. We are so pleased you are happy with the service Stags provided. Best wishes, The team at Stags Totnes
5/5
GoogleStags in Totnes were outstanding in the delivery of our new home. Lauren and her team provided us with support throughout the process which was smooth and professional.
Thank you for taking your time it leave such a lovely review Joe, it is appreciated by all of the team. Best wishes, The team at Stags Totnes
1/5
GoogleAn extremely upsetting experience .. I felt pushed and even when I explained I did not want to go into a bidding war they used me to push up the price for the vendor. I know they support the vendor but it just felt all wrong and one of their female staff was so rude to me twice. I know they represent the vendor but as a buyer you want to be treated with respect and feel that you are of value thats not the case at this office. Beware they don't care about the buyer only the vendor!!! SAD
I have recently joined to manage the Totnes office and would love the opportunity of discussing your experience. We are sorry that you missed out on the property you were bidding for and we have looked into how we communicate with our potential buyers in these competitive situations. We are confident that this will not happen again. James Baker
1/5
GoogleGenuinely useless lettings department and company in general. Nothing to do with the property we rented, but these guys are complete lazy blaggers. They don’t communicate between each other, cannot do a handover between each other, don’t answer the phone, don’t follow things through. Cowboys; I’d avoid renting with this company at all costs.
Hello, we are very sorry to hear you were unhappy with the service you received as tenants. Unfortunately, we are unable to find your details within our records. If you would like to get in touch with our letting’s manager on 01884 232871, we would love the opportunity to assist you. We are disappointed to have left you unsatisfied. Our apologies and kind regards, -The Team at Stags Totnes
5/5
GoogleI cannot praise the letting team at Stags highly enough. From the outset Mark showed genuine commitment. His professional, supportive and kind approach, helping with all the jargon, legalities and much much more. An absolute pleasure to deal with. Alongside Lindsay and Poppy. Have absolutely no hesitation in recommending Stags, a fantastic team.
Thank you for taking the time to write such a lovely review. We are very pleased that you are so happy with the service that you received. It was our pleasure, and we would be delighted to help you again in the future. Best wishes, The team at Stags Totnes
5/5
GoogleI can't rate them highly enough! Always friendly - a very positive team that is willing to go the extra mile to get things done and help. Even though my sale took a lot longer than expected due to unforeseen circumstances they stayed with the project always pushing ahead to get it moving whichever way they could find. I would definitely choose them again.
Dear Jack, Thank you for your kind review. We are so pleased you are happy with the service Stags provides. Best wishes, The team at Stags Totnes
1/5
GoogleThe company manage some land near my property and I have been trying to contact the solicitor looking after the land for 6 weeks now regarding some trees overhanging my property and neighbouring properties.He never replies to my emails and when I speak to him he promises to deal with and I don't hear from him!! Really old fashioned, unprofessional firm. Obviously don't take the job seriouslyNegativeResponsiveness
Dear Tracey We are sorry to hear of your concerns. Although Stags do not employ any solicitors we do manage land, we therefore thought you might first wish to check if your concern is correctly addressed and if it is email our Head of Land Management, Miles Webber, m.webber@stags.co.uk to allow him to look into this for you. In the meantime please rest assured that all land under our full management is subject to periodic tree safety inspections. Kind regards Stags
5/5
GoogleWe have just purchased through stags , service and professionalism was fantastic, and overwhelmed by the little pack , when we collected keys , Lauren and Rebecca , we’re brilliant , if we move in the future , we will definitely use stags again , many thanks , Adrian and Jacqui
Thank you so much for your kind review, it was a pleasure working with you. We wish you all the best moving forward. Best wishes, The team at Stags Totnes
5/5
GoogleStags were absolutely excellent. They acted for our vendor, rather than for our sale, but they were superb in keeping us informed of what was going on. Our main contact was Lauren and she went above and beyond in the final stages in chasing up all the parties and ensuring that all went smoothly.
Thank you so much for this kind review, it was a pleasure working with you! Best wishes, The team at Stags Totnes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stags's Totnes office has 159 reviews across 1 platform: 159 on Google.
Stags Totnes is rated 4.5 out of 5 across all 159 reviews, and 4.5 out of 5 on Google from 159 reviews.
Stags Totnes, The Granary Coronation Road, Totnes, Devon, TQ9 5GN.
