Every review we hold for the Torquay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Hannah and Sam! The service provided at HS Owen has been fantastic. Quality marketing of our home and great communication throughout. Our house was Sold STC within 3 weeks. Would highly recommend to anyone thinking of selling their home.
Keith · 18 June 2019
Agent replied · 16 June 2024
Thank you ever so much Keith. We really appreciate it. It was an absolute pleasure to help you both with your sale and we wish you all the best in your future! Hannah & Sam.
★★★★★ 5/5
GoogleHaving previously used HSOwen for a sale, I had no reservations in using them again - this time for a sale and purchase. They are efficient, professional, helpful and are always happy to help out when things get stressful or tricky. Overall, a fantastic estate agents who I'd highly recommend.
Tom · 2 June 2024
Agent replied · 16 June 2024
Thank you very much Tom. Much appreciated!
★★★★★ 5/5
GoogleI have just completed my house sale with HS Owen Torquay. Lewis was great throughout the process. He regularly kept in touch, and helped pursue all outstanding elements with my solicitor. an excellent service and I would highly recommend
Michael · 17 February 2024
★★★★★ 5/5
GoogleJust bought our first home and it couldn’t have gone smoother! All thanks to Lewis, very helpful and professional, answering all our questions and queries, and always communicating throughout the process. Couldn’t recommend enough :) thank you!
Thomas · 17 June 2020
Agent replied · 16 June 2024
Congratulations on your new home Thomas! We are so pleased you are happy with our service and that Lewis provided you with everything you needed. Best wishes in your first home, Hannah.
★★★★★ 5/5
GoogleFrom the moment I first called HS Owen to invite them out for a valuation, I knew that this was the agency that I was going to chose to sell my property. Every single member of the team was knowledgeable, personable and passionate which set them a league above every other agent in Torquay. Not only did I end up getting over the asking price for my property, HS Owen also found me my dream property and make the whole process completely seamless. I can't thank you all enough, I am over the moon and the kids love the new garden.
Hope you enjoyed your chocolates and champagne!
Reuben · 17 June 2021
Agent replied · 16 June 2024
Hello Reuben,
Thanks very much for taking the time to leave a review.
We are pleased you have been happy with the service and its been a pleasure assisting you.
All the best,
The Team at HS Owen
★★★★★ 5/5
GoogleVery helpful showing us around the house we were interested in. Knowledgeable about the area and the possibilities for the property.
Sue · 11 April 2026
★★★★★ 1/5
GoogleEstate agents like this one put no effort into making the experience better and easier for those looking for houses.
A quick look at a few of their listed properties on Zoopla shows they only bother to put measurements in feet and inches (hello? most of us use metres - use BOTH measurements), and also when you zoom in on their floorpans, they're really blurry.
I'm sorry, but that does not inspire confidence in buyers. It makes it look like you're run by boomers, happy to take all the fees, but not prepared to put in the actual work to deserve those fees.
By the way, if I see a floor plan with no measurements in metres, it's immediately ignored.
If you can't get the basics right, how can people trust you to get anything else right?
Stop treating potential buyers with such contempt. Put in the effort, show decent quality zoomable floor plans with measurements in both feet and metres, and then, you'll be doing the absolute bare acceptable minimum. Unlike now.
And in case anyone wants to say 'it's not us that does the floorpan, it's someone else', then ok, get a 'someone else' that knows how to do floorpans. If you can't even choose a floorplan provider correctly, why should you be trusted with anything else?
This is basic stuff, come on.
Mr · 17 May 2024
★★★★★ 5/5
GoogleWe cannot fault Lewis at Torquay HS Owen, he has been so helpful, professional and friendly throughout, he has made the selling part of moving house so much easier and pleasant than we would have thought it could be. I would 100% recommend HS Owen to anyone
Gemma · 10 August 2025
★★★★★ 5/5
GoogleHighly recommend Lewis Boe.
Kristy-Anne · 13 June 2025
★★★★★ 5/5
GoogleWe have worked with HS Owen for well over a year now and are very impressed with their professional and dedicated service they provide to us as a Landlord.
Their managed lettings service is impeccable and they are always there to provide guidance and support to us and the tenant.
I would highly recommend HS Owen to any future landlord.
Leanne · 17 June 2023
Agent replied · 16 June 2024
Thank you very much Leanne for your wonderful feedback. We are so grateful and really pleased you are happy with our service.
Best wishes, Hannah.
★★★★★ 5/5
GoogleWe chose to sell through HS Owen for their friendly, honest, approach in the details of our home and secondly for the marketing - the glossy brochure is phenomenal and adds a sense of luxury, that I didn't feel other high-street agents offered. We had an offer within 2weeks! The process was seamless with the team always on hand to answer questions and chase the solicitor. I would recommend HS Owen to anyone considering selling or even purchasing!PositiveResponsiveness, Quality, Professionalism, Value
Mary · 25 August 2020
Agent replied · 16 June 2024
Hello Mary,
Thanks very much for taking the time to leave a review.
We are pleased you have been happy with the service and its been a pleasure assisting you.
All the best,
The Team at HS Owen
★★★★★ 5/5
GoogleHSowen were the estate agents for our purchase. We had wanted to buy it, our dream home for 18/12 before we moved in on 10/5. Lewis was so kind helpful and supportive in our quest. He liaised with the vendor nothing was too much trouble for him and any query no matter how small was answered. He remained professional at all times. Thank you Lewis & Sam.
Judi · 18 June 2019
★★★★★ 5/5
GoogleI cannot recommend these Agents enough. Helpful, very quick to respond, nothing was ever to much trouble, would use and recommend. 10 out of 10
Thank you Kellie
Kellie · 17 June 2021
Agent replied · 16 June 2024
Thank you very much for recommending us Kellie. We are so pleased you were happy with the service you received.
Best wishes,
Hannah
★★★★★ 5/5
GoogleHannah, Sam, Lewis and Carly at HS Owen were fantastic from start to finish.
Friendly and professional and proactive and fast to reply.
From the moment we contacted Hannah to value our property they were amazing, the quality of their photos and brochures is great and our house was listed for sale later the same day which is exactly what we wanted.
We had several offers and viewings within a very short time and sold within 6 days of being on the market.
We also told Hannah our favourite road we wanted to buy on and just a day after selling ours Hannah showed us our dream home and I’m thrilled to say this is now our home.
If you are considering HS Owen to sell your house, do it! They are brilliant.
Kate · 17 June 2020
Agent replied · 16 June 2024
Hi Kate,
Thanks very much for taking the time to leave a review.
We are pleased you were happy with the service.
Speak soon,
HS Owen
★★★★★ 5/5
GoogleWe highly recommend HS Owen Estate Agents
The whole process was made easy by them.
They presented the property very well online.
We accepted an offer subject to contract within one day of our property going online and Sam talked it through with us.
Lewis tracked the whole process through, keeping us updated and liaising with all the solicitors & estate agents involved right through to completion.
Any queries we had were answered quickly & followed through for us.
Thank you so much HS Owen, you were brilliant.
Gillian · 17 June 2020
Agent replied · 16 June 2024
Thank you so much Gillian, that is really kind of you. I’m am so pleased to hear that Sam and Lewis looked after you well during the sale of your property. Best wishes, Hannah.
★★★★★ 5/5
GoogleHS Owen gave a fair valuation of our property and gave us no false illusions of what price we could achieve. They found a buyer for our property within a couple of weeks of it being marketed. We exchanged and completed in less than 3 months! Unheard of in this day and age; the quickest property sale we have ever had. Sam, Hannah and their team are polite, professional and communicated extremely well throughout the sale process. We will 100% definitely use HS Owen again next time we look at selling our property.
Marc · 17 June 2020
Agent replied · 16 June 2024
Thank you very much Marc. We really appreciate it. We were so pleased to be given the opportunity to sell your property for you. Kind regards, Sam
★★★★★ 5/5
GoogleChloe and her colleagues have been absolutely amazing from start to finish with the purchase of my new abode. They have been professional, diligent and very supportive throughout the whole process and I wouldn’t hesitate to recommend them to others looking to do the same. Communication was excellent from start to finish and their customer care is outstanding.
Sandra
Steve · 17 June 2023
Agent replied · 16 June 2024
Thank you Steve for your kind words and lovely review. Your comments were passed onto Chloe. We hope you are very happy in your new home!
Best wishes,
Hannah Owen
★★★★★ 4/5
GoogleFriendly, knowledgeable and responsive sales team. Good advice on pricing appropriately timed. Very helpful when asked for more general advice on things. Only slight negative was an issue with one of the photos, that took a while to get sorted. Otherwise couldn't fault service levels. Would recommend.
Ralph · 18 March 2024
Agent replied · 16 June 2024
Thank you very much Ralph.
★★★★★ 5/5
GoogleAmazing service. We accepted an offer 5 hours after the property went live online. Hannah and Sam kept us informed of every step and were always available to answer questions. I cannot recommend highly enough.
Helen · 18 June 2018
Agent replied · 16 June 2024
Thank you Helen. It sure was a speedy sale! We are so pleased to have been able to assist you and thank you again for your kind instructions in the first place.
Kind regards, Hannah.
★★★★★ 5/5
GoogleSo pleased we chose HS Owen to sell our home. Hannah and Sam were very friendly and helpful throughout what could have been quite a stressful process. HS Owen Estate Agents are definitely worth considering.
Steve · 18 June 2018
Agent replied · 16 June 2024
Thank you very much Steve. Much appreciated. Myself and Sam are pleased you were happy with the service and we wish you all the very best in your new home too!
Kind regards,
Hannah.
★★★★★ 5/5
GoogleFrom initial enquiry, viewing to exchange of contracts HS Owen have been friendly, helpful, informative and extremely professional. Most impressive was being kept upto date with how my purchase was progressing. I highly recommend Lewis, Sam and the team at HS Owen.
Ruth · 17 June 2023
★★★★★ 5/5
GoogleSam and Hannah
What can I say Well, lots actually!
We thought we had the best estate agents in Torbay with the greatest reputation yet they failed miserably so we sacked them then we discovered H S Owen. Sam and Hannah as we got to know them and after all that they did to help Anne and I through the mire and quicksand of selling property. They walked through minefields,overcame eleventh hour pull outs and excuses, deliberate delaying and endless questioning, recognised the time wasters. Yes our masterful duo Supersam and Herohannah rose to meet every obstacle, pulled every frying pan out of the fire and came up with the sale.
Two very special people who stuck it through to the end and these are the people I would recommend if you want to sell your house. Their dedication is amazing. They are totally professional.
Sam and Hannah keep up the great work that you are doing.
God bless you both in the days ahead.
By the way you are the best without a doubt.
Many many thanks indeed.
Tom & Anne xx
Tom · 18 June 2019
Agent replied · 16 June 2024
Wow, what truly wonderful feedback. Thank you ever so much! You were both fantastic and patient throughout the process and we are so pleased we were able to have assisted you with the sale. Myself and Sam wish you all the best.
★★★★★ 5/5
GoogleAs actioned by the majority of home sellers, we too completed the laborious task of meeting a number of Estate Agents and weighing up the pros and cons in order to eventually select the business that we would put all of our trust and confidence into successfully selling our property.
We really shouldn’t have bothered, and neither should you……
Post meeting Hannah from HS Owen Estate Agents, it was an easy choice.
Her professional, personable and friendly approach was consistent from instruction to completion.
She worked with efficiency and pace to commence the selling process, hand picking and securing credible viewers, recommending a dependable solicitor, through to producing a beautifully written brochure to showcase our home.
Most impressively however, was her unforgiving and relentlessness commitment to offer finger on the pulse updates at every stage of the process, making a very stressful procedure that bit more bearable.
Thank you so much for all of your support and tireless effort and we wish you and your business every success for the future.
Mr & Mrs Hockridge
Sean · 18 June 2019
Agent replied · 16 June 2024
What a wonderful review, thank you very much! We are very pleased that you chose us to be your agent and we wish you both all the best in your future!
★★★★★ 5/5
GoogleWell where do i begin HS owen from start to finish such an amazing estate agents super friendly , reliable and communication was great, we brought a property with them and would highly recommend lewis and sam , great team and very professional went above and beyond to help with everything and nothing was to much trouble and they even sorted things that our estate agent didnt!! ,So wish we would of used these to sell our property , thankyou so much again guys great job keep up the amazing work . and thankyou for getting us into our dream home .
Jason · 18 June 2019
Agent replied · 16 June 2024
Thank you Jason! That’s really very kind of you. We are pleased you are happy with the service you received and hope you enjoy many happy years in your lovely new home.
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