Every review we hold for the Torquay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe viewed a house with Lewis Boe and within 30 minutes we knew it was the one we wanted to make our home. Lewis was friendly, professional and able to answer all of our questions at the viewing. After our offer was accepted, Lewis continued his professionalism by keeping us up to date with progress, chasing solicitors when things were going a bit slow, and always provided a laugh when it was needed! Lewis is an amazing estate agent and we cannot recommend him enough! Thank you so much Lewis, we are looking so forward to this next chapter in our lives, thanks to your help!
Jasmine · 9 June 2024
Agent replied · 16 June 2024
Thank you very much Jasmine. All the best with your move! 😃 …
★★★★★ 5/5
GoogleYesterday I viewed a house with my adult son and friend. We each came away greatly impressed not just by the house, but by the dedicated agent who so kindly showed us around.
I'm very pleased to be dealing with Lewis at HS Owen. As a serious buyer who's been in the thick of finding the right property, having the right estate agent makes all the difference. By now, I have met coutless estate agents. The joy of viewing properties ha begun to wane. All agents have been eager to understand my requirements and come to my assistance. However, hand on heart, within a second of viewing my dream property, I forgot Lewis was an estate agent! Lewis is a man overflowing with merit in both the personal and professional.
Lewis is highly professional with his approach to work. He is highly congenial, is an excellent and personable communicator, has a great deal of local area knowledge, understands what viewers need to know, yet doesn't bombard with information. He is a godsend because he's also a creative and imaginative thinker and gave me some brilliant ideas about possible ways to add space and dimension to the property. Also, he's practical and freely supplied advice about the order in which to carry out work. He pointed out things that I, my son nor my friend would not have noticed or considered.
Lewis gave me plenty of time to gain a full initial impression of the house. He has an unhurried style without being at all casual. There was no hard-sell, no reading off a script and certainly no crowding my ability to make my own observations.
Lewis gets eleven out of ten and a very big thank you from me for making our viewing of this dream house outstandingly positive. I look forward to more dealings and proceedings and have every confidence I am in the best hands.
Servant's · 17 April 2024
Agent replied · 16 June 2024
Wow what a fabulous review. 😮 Thank you very much for such glowing feedback, which has been passed onto Lewis. ⭐️ …
★★★★★ 5/5
GoogleI can honestly say that if it wasn't for Lewis Boe at HSOWEN Estate Agents, I would still be hunting for a home!
Throughout the very long 11.5months conveyancing process, Lewis was always at the end of the phone or available to answer queries via email. He was very approachable and explained things clearly.
Although this must have been a stressful experience for him too, Lewis remained calm and professional at all times, being the centre contact person for all parties involved. He was a font of information, and if he didn't know the answer, he would find it!
I truly appreciate all Lewis did during this purchase, from the very first viewing to finally collecting the keys upon completion!
Karen · 11 July 2025
★★★★★ 5/5
GoogleThis is the second time I have used the excellent services of HS Owen. The first to purchase my own property 4 years ago, the help i received was excellent.
Over the last few months as executor to a friend’s estate, I can only describe the support from Lewis of HS Owen as outstanding. Lewis has been truly supportive throughout this difficult period, keeping me up to date and working tirelessly to progress the sale.
Thanks to Lewis I was able to concentrate on other factors and everyday living, this has taken much of the stress of losing someone close to which I’m truly grateful.
Lewis and the HS Owen team are honest and professional, and offer first class service and support.
I would have no hesitation in recommending HS Owen to anyone wishing to sell their property.
John
John · 18 March 2024
Agent replied · 16 June 2024
Hi John,
Thanks very much for leaving us a review.
It was great working with you, we really enjoyed it!
Hope all is well.
All the best,
The HS Owen team.
★★★★★ 5/5
GoogleLewis and his team have been absolutely fantastic. We have had an extremely difficult sale outside the remit for HSOwen but they have provided a huge amount of advice , Guidance and support. They are an extremely knowledgeable professional but personable all in one. I would highly recommend them to any one considering using an Estate agent. Thank you Lewis for your support, unwavering commitment and professionalism. Very much appreciated in the successful sale of a complex leasehold property.
Amanda · 11 July 2025
★★★★★ 5/5
GoogleI can highly recommend HS Owen's services, and in particular Lewis Boe who has been managing the sale of a flat for me. Throughout the process Lewis has been extremely helpful, professional, proactive and essentially a 'pair of safe hands' in which I've been able to put my trust with all aspects of the sale, especially as I'm not based locally. He's consistently gone the extra mile to ensure a successful sale. Thank you Lewis and HS Owen!
Laura · 17 April 2024
Agent replied · 16 June 2024
Thank you very much Laura 😃 …
★★★★★ 5/5
GoogleWe had a speedy move with Lewis, Hannah and the team at HS Owen , this was largely possible due to their enthusiasm, professionalism and efficiency . Their assistance was greatly appreciated and enabled us to find the perfect property .
Damon · 22 August 2025
Agent replied · 12 November 2025
Thank you for your lovely review Damon. So pleased you were happy with the service you received. It really is appreciated. Thank you. Hannah & the team.
★★★★★ 5/5
GoogleI am again delighted to recommend HS Owen estate agents. I used them to buy my property and was so impressed that I used them again when the time came to sell. My buyer changed his mind just before exchange and HS Owen pulled out all the stops to get me both sale and rental viewings. As a result of their efforts we exchanged by Christmas and the flat has now sold. Great team - thank you Lewis, Sam and Jennifer.PositiveQuality, Value
Sue · 27 January 2024
Agent replied · 16 June 2024
Hello Sue,
Thank you very much for your recommendation . We really appreciate it and are so pleased you are happy with the service you received.
Best wishes,
Sam & the team
★★★★★ 5/5
GoogleWe recently completed the purchase of a property marketed by HS Owen. From the initial viewing right through to completion the team were absolutely brilliant, so helpful and obliging throughout what turned out be a very extended process.
Thank you Sam. Lewis and Jenny for all your efforts.
Vic · 6 April 2025
Agent replied · 26 April 2025
Thank you very much for your feedback. We are so pleased you had a good experience with us. All the best in your new home!
★★★★★ 5/5
GoogleLewis was superb from start to finish; we couldn't have asked for more! He went well above and beyond for every stage of both purchase and sale, and we felt supported and reassured throughout. If it wasn't for Lewis, the purchasing process would have undoubtedly gone on much longer and been a whole lot more stressful. Lewis chased queries promptly and ensured we were up to speed with with daily updates. Can't say thank you enough for his hardworking professionalism and friendly expertise!
Phoebe · 20 September 2023
Agent replied · 16 June 2024
Thank you Phoebe for your fantastic feedback. It has been passed onto Lewis. We really hope you enjoy your new home!
★★★★★ 5/5
GoogleLewis (and the team) have been nothing short of fantastic, with the patience of a saint! The process for selling/buying has been a horribly long one due to a series of bad luck, but Lewis’ perseverance to push everything through has been a godsend. Nothing has been too much trouble, from being told off by grumpy solicitors, finding a lost handbag after a property viewing, to keeping our spirits up during testing times. While we would rather die in our new house than go through this arduous process ever again, we 100% recommend Lewis and HS Owen. Thank you so much for all of your help!
Chloe · 26 March 2025
★★★★★ 5/5
GoogleCould not recommend HS Owens/ Lewis at HS Owens more. From booking in the first viewing to exchanging on our property, Lewis has been super friendly and helped in every and any way possible. He has kept in touch every step of the way and moved things along wherever he could. I would 100% go back to HS Owens / Lewis if ever I wanted to sell/buy again in the future - he has made what could have been a long and stressful journey and lot more positive and relaxed one :)
Emily · 22 July 2023
Agent replied · 16 June 2024
Thank you Emily, your fantastic feedback has been passed onto Lewis and the team. We wish you all the best in your new home!
★★★★★ 5/5
GoogleFrom people that were not even clients of h s owen i could not recommend them enough. Lewis was literally the only this that got us to completion on the flat purchase. When he was away the director Sam took over. The level of service was professional and consistent. Thank you for all your help and when we come to rent the flat out we will be using H S Owen as we feel very impressed with their service
Laura Clark
Laura · 17 June 2023
Agent replied · 16 June 2024
Thank you Laura for your wonderful review. We are so pleased you were happy with the service you received and that we were able to let the property for you also!
Best wishes,
Hannah.
★★★★★ 5/5
GoogleI unfortunately did not sell my property with HS Owen but I did purchase through them and they could not have done more to help us at an extremely stressful time and through a long complicated sale and purchase I would highly recommend them to anyone selling I don’t believe anyone could do more to help .The biggest thank you to Lewis and Sam for all their support. Annette and Simon
Annette · 20 October 2023
Agent replied · 16 June 2024
Thank you very much to both of you! Your comments have been passed onto Sam & Lewis. We are so pleased we were able to help with your move.
Best wishes in your new home!
Hannah.
★★★★★ 5/5
GoogleHS Owen gave us pre-marketing advice for our flat and found a tenant for us within a couple of weeks. We are pleased to say that our tenant is still in residence after 18 months. Hannah and her team have addressed any maintenance problems in a prompt, professional and friendly way.
We have had not so good experiences of letting previously through other agents.
We would definitely use HS Owen Lettings in the future.
Ian · 17 June 2023
Agent replied · 16 June 2024
Thank you very much Ian for your kind words. We are so pleased you are happy with the service we provide to you.
Best wishes, Hannah.
★★★★★ 5/5
GoogleLewis at Hsowen has been so helpful with securing a decent price for our property and also ensuring our sale progressed, which ultimately meant we got the house we wanted in the end as everything fell into place. Highly recommend Hsowen and the team their, specifically Lewis
Gillian · 26 November 2025
★★★★★ 5/5
GoogleLewis Boe was absolutely fabulous from start to finish.
He went above and beyond what an estate agent should do.
He was on hand anytime to answer many queries and was a brilliant support through a very stressful time
He needs a promotion
He is one in a million
Thankyou
Fiona · 22 October 2025
★★★★★ 5/5
GoogleI approached H S Owen to sell my property, they were very helpful and in particular Lewis, who gave me the best service and advice. Well done keep up the good work.
Terry · 16 March 2026
★★★★★ 5/5
GoogleLewis Boe at HS Owen Estate Agents has helped me greatly during the process of my house purchase, as he has responded to all my queries immediately, and at times when he needed to contact the seller of the property to answer my query, Lewis would also do this immediately and reply to me instantly.
In addition, Lews was proactive in contacting solicitors to move the purchase/sale of the property forward, and would give regular updates to keep everyone informed at the different stages, and to advise on the following steps to finalize the transaction. Importantly, Lewis was knowledgeable, and provided accurate information.
I am going to purchase a buy-to-let property in two or three years, and I will be contacting HS Owen Estate Agents to manage the letting.
I highly recommend HS Owen Estate Agents.
CRAIG · 17 June 2022
Agent replied · 16 June 2024
Thank you very much for your glowing review! We are so happy that you have received a good service with us and it will be passed to Lewis.
Best wishes in your new home & we look forward to speaking to you again in the near future.
Best wishes,
Hannah.
★★★★★ 5/5
GoogleAfternoon,
I have just exchanged my flat this morning with massive help from Lewis Boe. Lewis not only sold my flat very quickly, however worked tirelessly to get this flat sold and contracts exchanged as quick as he could. Lewis was always contactable, and answered any enquires quickly. When issues come up with sales progressions, Lewis always found a way to the resolve them, even if it took working outside of hours so he could make sure things got complete. Lewis made my moving experience run really smoothly and i would recommend him and HS Owen to anyone.
Austen · 17 June 2022
Agent replied · 16 June 2024
Thank you very much Austen. We are very happy you received such a fantastic service from Lewis and have passed your comments onto him.
All the best,
Hannah
★★★★★ 5/5
GoogleUsing HS Owen was the best selling experience in all my 7 house moves! from valuation to selling the very next day, I found HS Owen to be the most professional estate agents I've ever used or indeed spoken to. We were assigned Chloe to handle the selling of our house, her communications skills were second to none, keeping us fully informed throughout the whole process and even called me to tell me she was still trying to contact my buyer, where previous estate agents have left me wondering and worrying and having to chase them. Chloe was always punctual and professional and is a credit to HS Owen. I have already recommended HS Owen to my friends and neighbours, past and present. A great company with a really great team. If you are thinking of selling your property, I highly recommend HS Owen.
Mike · 17 June 2022
Agent replied · 16 June 2024
Thank you for such a lovely review. It has been passed onto Chloe.
Big thank you also for recommending us!
Best wishes,
Hannah
★★★★★ 5/5
GoogleMe and my other half Steve Swann just want to say how amazing the team at HS Owen Estate Agents are. We have just bought our first home together and they were very helpful. Lewis was great at responding to any of our questions and queries. Happy to show us around the house when we asked and worked it around us and our working hours etc. We are over the moon with the service and have just got the keys to our first home.
Going to recommend HS Owen Estate Agents to family and friends.
Thankyou again
Charlotte · 17 June 2022
Agent replied · 16 June 2024
Thank you Charlotte, for your great review. Your comments have been passed to Lewis. We hope you are both very happy in your new home!
Best wishes,
Hannah
★★★★★ 5/5
GoogleWe chose to sell our lovely home with HS OWEN based on reviews we read.
I can now say from personal experience how outstanding their service is.
Lewis took care of absolutely everything for us, from valuation through to exchange of contracts. The service we received from Lewis was exceptional, he communicated every step of the way , nothing was to much trouble.
An outstanding local Estate agency with attentive committed team.
Put your trust in them , you will not be disappointed.
Jackie · 17 June 2022
Agent replied · 16 June 2024
Thank you very much Jackie, for leaving such a lovely review. We really do appreciate it. Your comments have been passed onto Lewis and we wish you all the best.
Hannah.
★★★★★ 5/5
GoogleHighly recommended!
Lewis Boe dealt with the sale of my late mother's property. He is an extremely sincere person. Throughout the whole process he has been very thoughtful, kind & understanding. Liaises with everyone involved. I am eternally grateful to him for making a hard job very straightforward & stress free! Thanks Lewis.
Maria · 12 June 2024
Agent replied · 16 June 2024
Thank you very much for your lovely words Maria. They are so very kind and have been passed to Lewis. We are very pleased you are happy with the service you received.
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