Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNice and customer friendly. Always quick to response to emails and phone calls. Special thanks to Amelia for your support.
Alma · 16 April 2025
Agent replied · 15 June 2024
Dear Amore- A Mirror With Memories! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleMy partner and I have just bought our first home together through Leaders. Katie is abolsultely amazing and we really could not have done it without her.
She showed us around our home even when she wasn't feeling well, she really helped get Our right price for the property when we thought it would be too little and then called me straight away (8pm) to say that it had been accepted. Because she has been so keen and prompt, it has meant that we are able to move in before Christmas!
We really appreciate all of the help from Katie and Keran as well, it has been really daunting as first time buyers but they have supported us the whole way. Would definitely refer them to anyone.
Maria · 17 June 2019
Agent replied · 15 June 2024
Hi Maria, we are so happy to read such a great review about Leaders and the team at Tonbridge! We understand what a daunting experience the purchase of property can be for first time buyers but are delighted that Katie and the team have been able to offer you so much support and assistance throughout this experience. We wish you all the best for your upcoming move and for many happy memories for you and your partner in your first home together. We will pass your thanks onto Katie, Keran and the team. Kind Regards, Leaders
★★★★★ 5/5
GoogleAmelia Ferguson has been a huge help for our first move away from home. Always a friendly face and happy to help, she has made our exeperiance enjoyable, despite a few hurdles. The Leaders team have very much set the bar high and have made our moving out experiance one to be happily remebered :)
Phoebe · 16 June 2023
Agent replied · 15 June 2024
Dear Phoebe,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI want to express my utmost gratitude to Kaitlyn Young for her exceptional assistance with my deposit return. Her responsiveness to my emails and the valuable information she provided were incredibly reassuring throughout the process. Kaitlyn's professionalism and dedication truly made a positive impact, and I am grateful for her outstanding support.
Vincent · 16 September 2025
Agent replied · 15 June 2024
Dear Vincent Yip
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’m really happy with the service from leader, the best of the best!
Tillie is supper good and so efficient, I discussed with her on Monday and the house rent it out on the Friday, same week! I am really excited and happy with all their professional work and thus highly recommended!
LUO · 20 August 2023
Agent replied · 15 June 2024
Dear Luo Luo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with Leaders has been second to none.
In particular Molly Jewel. I’ve never met such an attentive and friendly letting agent.
It is obvious Molly puts the effort in to be professional at all times and continuously put the care of her tenants first.
I cannot recommend the agents at Leaders enough.
Rebecca · 16 June 2023
Agent replied · 15 June 2024
Dear Rebecca
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMolly from Leaders was fantastic throughout the entire process of securing our rented apartment. She made everything so seamless and stress-free, always ready to answer our questions and address any concerns promptly. Her dedication to making things easy for us was truly impressive. We're so grateful for her support and highly recommend her to anyone looking for a reliable, warm and efficient property agent.
Rashma · 16 April 2025
Agent replied · 10 December 2024
Dear Rashma Shetty Bali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmelia has been an absolute star! She’s been so helpful, understanding and just so patient with all my questions and worries! She has helped me so much over the last month and I couldn’t thank her enough for getting me the keys to a lovely little flat! Definitely would recommend using leaders! They’re all amazing there! Thank you Amelia, you’re the best!PositiveResponsiveness, Professionalism
Jade · 16 June 2022
Agent replied · 15 June 2024
Dear Jade ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleVia Molly Jewell at Leaders in Tonbridge, I've had the benefit of receiving superb service and a very successful re-letting of my property. Family homes aren't always easy to let, and thanks to her careful, highly communicative and confident way of working, Molly has been able to achieve an immpressive letting success.
Gary · 16 June 2023
Agent replied · 15 June 2024
Dear Gary
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have used Leaders for many years across a range of properties and have always been delighted by the service. Fiona and the team have always responded quickly to my issues or those of the tenants. I now live overseas and the fact that I often forget I have property under rent is testament to how well Fiona and the team at Leaders manage the property.
Elite · 16 June 2021
Agent replied · 15 June 2024
Hi Elite Force Bjj,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Tonbridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAs my first official move in UK , saying that Leaders made it easy is an understatement. Special mention to Molly Jewell, Outstandingly professional . Her responses to my inquiries have been swift and precise .
Leaders Ltd should be proud fro having such a dedicated team .
Rami · 16 June 2023
Agent replied · 15 June 2024
Dear Rami
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMea has been super helpful and kind to us
James · 16 March 2026
★★★★★ 5/5
GoogleWe have our new home thanks to Leaders and their lovely professional team. We also got welcome gifts for our new home. Best people out there so far. Thanks to Molly, Edyta and the rest of the team. Keep up the good work.
FARAZ · 19 October 2023
Agent replied · 15 June 2024
Dear Faraz Shafiq
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI cannot recommend Leaders Lettings team enough! Specially Molly! From the very beginning, their team demonstrated professionalism, warmth, and efficiency. Every interaction with them was pleasant and informative, which made the whole process of renting our new home incredibly smooth and stress-free. The responsiveness and attention to detail of the team really stand out. They addressed all our queries promptly and made sure we were comfortable and well-informed every step of the way. If you're looking to rent a home, do yourself a favor and contact Leaders Lettings. Truly a five-star experience!
Marineide · 16 May 2024
Agent replied · 15 June 2024
Dear Marineide Pina
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust rented a property through them Molly provided an excellent service made the whole process easy and stress free would definitely recommend
Paul · 26 March 2026
Agent replied · 16 April 2026
Dear Paul Mounger
We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery good service. Molly was really helpful and supportive
Lino · 16 April 2025
Agent replied · 15 June 2024
Dear Lino Jose
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleFrom the moment I first walked into their offices I was so impressed with them. All the staff have been really helpful however I have to mention Katie and Anthony separately for the wonderful job they are doing. Katie has been excellent. She is helpful, friendly and always prompt with replying to emails or messages. I found Anthony also very professional and helpful. Would highly recommend this Estate agent.
Kerry · 17 June 2019
Agent replied · 15 June 2024
Hi Kerry, thank you for taking the time to let us know how we did. Our teams strive to deliver an excellent experience as well as the highest level of service and I'm so pleased that you found this to be the case . I am delighted to read that Katie and Anthony have provided you with such exemplary service and I will ensure that your comments are passed onto them. Your recommendation means so much to us and we're so happy to have earned it. If there is anything we can do to help in future then do not hesitate to get in touch as the team will be happy to help. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleI was looking for a property for the first time, i have been blown away by Amelia and her service she was so nice and helpful throughout my journey and cleared all my worries in my search. Thank you and i cant recommend Amelia enough.
Lizzie · 16 June 2023
Agent replied · 15 June 2024
Dear Lizzie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe would like to thank the Leaders team in Tonbridge (Megan and Jules) for being professional, friendly and responsive to our queries while we were purchasing our first home. Special thanks to Adelaide from the Eastbourne office for resolving urgent problems swiftly! Well done all!
Nikita · 16 June 2023
Agent replied · 15 June 2024
Dear Nikita
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have just rented a property through leaders and the service they provide is exceptional. Molly and Amelia were brilliant throughout the whole process. Always on hand to assist when needed and the whole thing from start to finish was very quick and very efficient.
Dan · 16 June 2023
Agent replied · 15 June 2024
Dear Dan Smith
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMea was so helpful and professional
Michael · 16 March 2026
★★★★★ 5/5
GoogleIt is a pleasure to do business with Mea at Leaders - most helpful and understanding regarding recent review and maintenance requirements.
Richard · 16 March 2026
Agent replied · 16 April 2026
Dear Richard Fogaty
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleI am pleased with my interaction with my property manager Mea.She actions any issues I raise promptly and her communication is great!
Farirai · 16 March 2026
Agent replied · 16 April 2026
Dear Farirai Gwatida,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Mea . If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleAmelia & Tillie were incredible professional and supportive. I had required a very fast verification and move in time frame and they delivered with a smile, amazing detail and went above and beyond to make it happen.
I am indebted to these two amazing ladies for their efforts.
Highly recommend the leaders group in Tonbridge
Paul · 16 June 2022
Agent replied · 15 June 2024
Dear Paul,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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