Trusted Agent profile · Tonbridge

Leaders Lettings Tonbridge reviews

4.8

★★★★★ Excellent

290 reviews across 1 platform

133, High Street, Tonbridge, TN9 1DH

Leaders Lettings's office in Tonbridge, at 133, is rated 4.8 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.8.

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4.8 / 5

290

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.

5/5

Google

Mea is always lovely, understanding and happy to help. It can be a daunting and stressful experience as a tenant sometimes, and Mea has always taken the time to listen and support. Mea has excelled at last-minute problem-solving, professionalism and care and kindness. I hope she will continue to manage my tenancy.

Marii · 16 March 2026

4/5

Google

Friendly and professional al service…Molly was quick to deal with any issues which made the move in to the rental much easier. Overall the agency dealt with all my queries and smoothed the transition of moving in.

Steve · 16 October 2025

Agent replied · 16 April 2026

Dear Steve Mansfield, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

5/5

Google

Molly and Tilly were excellent , competent and attentive to every detail of the process! Highly recommended! Martyn Coulter

Martyn · 16 March 2026

Agent replied · 16 April 2026

Dear Martyn Coulter We greatly appreciate your 5-star review and the time you took to share your experience with Molly and Tilly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The Leaders team, with Molly Jewell in particular, were simply amazing in arranging everything for our new rental. Molly was superb in ensuring that everything was sorted and given our unique circumstances surrounding our entry into the UK, she not only engaged with the owners to accommodate our early rental but also went out of her way outside of office hours to ensure we had access to our new home. Thank you Leaders and Molly for an awesome experience.

Delon · 16 February 2024

Agent replied · 15 June 2024

Dear Delon Combrink Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Katie,and Niki were stupidly helpful,patient and easy to talk to.No waffle just helpful advice and returned emails or calls,a stressful time made less stressful.

Frank · 21 January 2026

Agent replied · 16 April 2026

Dear Frank Cattani We greatly appreciate your 5-star review and the time you took to share your experience with Niki and Katie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have just completed on a property sold through Leaders' Tonbridge branch. Sophie has been invaluable during her time dealing with the property, making herself available for viewings on short notice and keeping me up-to-date on any progress. Would recommend to anyone looking to get themselves on the property ladder.

Joseph · 16 April 2025

Agent replied · 10 December 2024

Dear Joseph Powell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We’re currently renting a property through Leaders and couldn’t be more pleased. Our property manager, Mea, is always helpful when it comes to any of our queries. Prompt responses and clarity every time! Any issues are also addressed promptly by their contractors and works are always carried out to a high standard, both in terms of quality as well as cleanliness. Would definitely recommend Leaders.

Lukas · 16 February 2026

Agent replied · 16 April 2026

Dear Lukas Radek We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Have used Leaders twice now and won't hesitate to use them again. Used them first 5 years ago to rent our first rental house and now have recently used them again. Molly was excellent throughout. Thank you,Molly! Plus got a goodie box for moving! Best wishes! ❤️

Teodora · 22 April 2025

Agent replied · 18 May 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I cannot praise the team highly enough at Tonbridge, especially Katie Chloe, communication was amazing, if only all estate agents where like them.

Brian · 26 December 2025

Agent replied · 25 January 2026

Dear Brian Duffy We greatly appreciate your 5-star review and the time you took to share your experience with Katie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Molly was brilliant throughout the whole process of me moving into my new property. From the first viewing, to handing over the keys. She was very professional, smiley, polite, and always happy to help with any issues raised along the way. Thank you Molly. Kind regards Paul

Claret · 16 April 2025

Agent replied · 24 December 2024

Dear Claret 'N' Blue 86 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

An overall really good experience with the team at Leaders! It started off a bit rocky as I was very lost with what needed to be done but Adam really helped guide me as well as chased up any information from myself and the seller which has helped speed the process up and kept things on track! Really appreciated all the help and support I've received throughout the whole process!

Marshall · 26 December 2025

Agent replied · 25 January 2026

Dear Marshall Humberstone We greatly appreciate your 5-star review and the time you took to share your experience with Adam . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The team at Leaders in Tonbridge were great during the sale of my Mum’s apartment. In particular they were always available, very keen to help and provided regular and informed updates. Information is clearly shared so that all team members were able to deal with my queries when I called (frequently) on spec and provide up to date information on progress towards the sale. I wouldn’t hesitate to recommend them.

Stephen · 16 April 2024

Agent replied · 15 June 2024

Dear Stephen Humphrey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We would like to highly recommend Molly Jewell from the lettings team, for her exceptional customer service. Molly's professionalism was outstanding. She always went above and beyond to help us. Answering queries quickly and efficiently. Without Molly we would not have our new home. We are so impressed with Molly. Thank you Molly, you are amazing. Really wish Molly was our property manager. We would know, any issues would be sorted out, efficiently. Coralyn and Victoria Tinkler

Coralyn · 18 November 2023

Agent replied · 15 June 2024

Dear Coralyn Tinkler Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Terrible estate agents that do not reply to emails. Very friendly and helpful the whole time they want your money but when it comes to refunding and doing their part they are not interested. Still waiting for a holding fee three weeks later and no response to any email sent reagarding this. Having dealt with many estate agents in the past I can honestly say I won’t be recommending Leaders to anyone I know.

Jordanna · 16 November 2025

Agent replied · 16 April 2026

Dear Jordanna Howard, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

It’s been a great expierience dealing with Leaders and in particular Adam, very helpful and quick to respond, would definitely recommend.

Michal · 26 December 2025

Agent replied · 25 January 2026

Dear Michal Marciniak We greatly appreciate your 5-star review and the time you took to share your experience with Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

First time renting and Molly made the process very easy and is on it with replying to emails and finding out information for you.

Jonny · 26 November 2025

Agent replied · 25 January 2026

Dear Jonny Hickmott We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thank you so much to the Lettings Team at Leaders Tonbridge! Molly was extremely helpful, always answering queries quickly and managing to arrange an earlier viewing for us. Thank you to Amelia who showed us round and answered all our questions about the property. Tillie helped us with the final stages of moving in and was very efficient and kept us up to date with everything. The whole process was very thorough and went very smoothly, which put our minds at ease knowing everything was being done properly. You are a really lovely and approachable team, thank you all your help! :)

Rebecca · 21 July 2023

Agent replied · 15 June 2024

Dear Rebecca Bird Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My experience with Chloe has been wonderful and exceptionally well. From start to finish , all my questions and queries were answered with patience and utmost calmness.

Anish · 16 October 2025

Agent replied · 16 April 2026

Dear Anish We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Molly has been brilliant in helping us through the letting process and keeping us informed of progress. Molly and the team have made the letting process as smooth as possible with all queries answered promptly. Definitely recommend Leaders.

Bee · 13 April 2026

5/5

Google

Molly Jewell was my assigned agent for a recent viewing and Wow what a breathe of fresh air she was !!! Having had a few negative dealings with other estate agencies it’s so nice to finally meet a firm that know how to be supportive and act professionally. Molly greeted me at the door with a smile (despite us both being soaked from the rain) and was happy to answer all my questions, whilst not making me feel like they were stupid or unimportant; it was clear she’d done her research on the property, which is something any client can appreciate. Even after the viewing she went above and beyond to ensure I had all the relevant information needed to make a decision - what’s more is (unlike other firms) I wasn’t made to feel pressured / rushed in the decision making process. She was both incredibly friendly and patient with me. Molly definitely didn’t make me feel like this was just about “making a sale”. She instead took the time to understand my needs and I genuinely felt like she gave that personal touch of putting herself in my shoes when it came to getting the best out of my new home. I highly recommend Leaders as an estate agent I would use but also Molly Jewell as an individual. My mind would certainly be at ease if I had someone like Molly handling my property.

Carebear6185 · 16 June 2023

Agent replied · 15 June 2024

Dear Carebear6185, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have just bought our first family home through Leaders and our experience with them was brilliant. From the first phone call Megan was professional, helpful, and always quick to come back to us with any queries we had. She really went above and beyond, even offering to stay later at the office so we could collect our keys. Thank you also to Rhys who took us back to the property multiple times and even waited at the property in the cold whilst our survey was being done! Our purchase got quite complicated and stressful, but at no point did they hound us or put pressure on us, which has been our experience with other agents in the past. We would not hesitate to recommend them. Thanks guys! X

Sophie · 16 June 2023

Agent replied · 15 June 2024

Dear Sophie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Possibly THE single best experience I've had with a letting agent. I had to move at super short notice and Molly was exceptional. I'm not the easiest of clients (a bit demanding!) and Molly bent over backwards to serve her own client (landlord) but also do everything she could to meet my needs and she did it all with patience, grace and humour. Nothing fell through the cracks, it happened insanely smoothly and quickly - and the rest of the team have been amazing as well. I am truly grateful to Molly and the team for making what was a really tough few weeks, that bit easier.

Elizabeth · 16 June 2023

Agent replied · 15 June 2024

Dear Elizabeth Lockwood Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Our experience with Mea has been easy and stress free - a great way to reduce the stress of moving into our new home. The welcome pack we received on moving day, was a fabulous surprise - thank you Mea

Carrie · 16 March 2026

5/5

Google

Sophie was great to deal with during the whole process of buying my brother’s Assisted Living apartment which was not an easy process, she was very politeful, kind and quick to deal with things, always helpful and efficient, a true professional.

Loretta · 16 April 2025

Agent replied · 16 April 2026

Dear Loretta Pini Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leaders Lettings's Google reviews

Questions about Leaders Lettings Tonbridge

How many reviews does Leaders Lettings Tonbridge have?

Leaders Lettings's Tonbridge office has 290 reviews across 1 platform: 290 on Google.

What is Leaders Lettings Tonbridge's rating?

Leaders Lettings Tonbridge is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 290 reviews.

Where is Leaders Lettings's Tonbridge office?

Leaders Lettings Tonbridge, 133, High Street, Tonbridge, TN9 1DH.

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