Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first-time renter, I couldn’t have asked for a better experience. Theo was amazing ...he went out of his way to answer all my questions, guide me through the process, and make everything stress-free.
Even though I’m only moving in six days, I already feel confident and excited about my new home thanks to the support I’ve received. The whole team is professional and helpful, but Theo’s dedication really made all the difference. I highly recommend this agency to anyone looking to rent!
Bobby · 26 March 2026
Agent replied · 16 April 2026
Dear Bobby Botha, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Theo. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI had a fantastic customer experience with Mea at Leaders. She truly went above and beyond to resolve a complex issue that took several days to sort out. Throughout the process, Mea was proactive, focused, and highly responsive, acting on my behalf as the landlord to coordinate and support our tenant.
Her dedication and commitment to seeing the matter through were greatly appreciated. Thank you, Mea, for the excellent service, a real credit to Leaders.
Daniel · 19 March 2026
Agent replied · 16 April 2026
Dear Daniel Bagge
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have nothing but praise for the help and cheerful support Molly and her team at Leaders provided us during our recent negotiations to rent a flat in Tonbridge.
She was patient and kind in guiding us both through the jungle of online documents we were asked to complete and made the experience much more pleasant than it would otherwise have been.
Than you Molly.
David and Irene.
David · 26 November 2025
Agent replied · 25 January 2026
Dear David Harlington
We greatly appreciate your 5-star review and the time you took to share your experience with Molly and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently switched letting agent to Leaders to manage my property in Maidstone. Have found them so far to be professional and competent in the services provided and would like to thank Mea (my property manager) for all her hard work in providing me a stress free management of the tenancy to date.
Mike · 16 March 2026
Agent replied · 16 April 2026
Dear Mike Ludlow
We greatly appreciate your 5-star review and the time you took to share your experience with Mea . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMolly was really professional and helpful when we recently decided to Let a property, she assisted with all the pre activities and gave guidance on what was required both practically and legally. She has a really warm disposition which made us comfortable when going through a process that we were unsure of
Sam · 16 March 2026
Agent replied · 16 April 2026
Dear Sam Hood
We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders were acting on the sale of our property and we highly professional and efficient. Special mention to Adam Jeddo from the Tonbridge office for his stellar work in securing the sale and his very kind and helpful manner. Couldn't ask for more from an estate agent.
Michael · 16 March 2026
Agent replied · 16 April 2026
Dear Michael Collins
We greatly appreciate your 5-star review and the time you took to share your experience with Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAfter spending months searching for our new home we finally found it with Leaders. We had such a great experience with the team but Molly in particular. From the first viewing to collecting the keys, Molly went above and beyond. We would be communicated with several times a day, everything was thoroughly thought about, all our questions were answered and the communication we still have is phenomenal. We are so grateful to the Leaders team for their support and hard work. Thank you!
Zoe · 16 April 2025
Agent replied · 9 November 2024
Dear Zoe Thornhill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are incredibly grateful for the exceptional service provided by Molly at Leaders Tonbridge. From the very beginning, she went above and beyond to help us secure our property. Every question and concern we had was handled with efficiency and professionalism and any issues that arose were resolved swiftly.
Molly made what can often be a stressful process, so much easier with her clear communication, attention to detail and friendly approach. She is a true credit to Leaders and her dedication and proactive attitude make her stand out as an exceptional professional.
We couldn’t recommend Molly or Leaders enough, thank you for making our experience so seamless and positive!
Will · 16 April 2025
Agent replied · 16 April 2026
Dear Will Halligan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’ve had a really positive experience with Leaders. From the very beginning, they were helpful and quick to respond, which made the whole process of moving into my new home smooth and stress-free. Even after moving in, they’ve continued to be supportive and efficient whenever I’ve had any queries. A special thank you to Molly for her help throughout, she’s been fantastic!
Sai · 16 October 2025
Agent replied · 16 April 2026
Dear Sai Madhurya
We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have been letting our property through Leader’s for over five years now. They have an outstanding front-office team led by Tillie J, along with an excellent property management team. A huge thank you to Mea Evans for all your wonderful support!
Amey · 16 March 2026
Agent replied · 16 April 2026
Dear Amey Alshi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleNice and friendly people in Leaders Tonbridge office and your maintenance services are well organized, especially Mea always helpful and striving to help and makes it comfortable home for every new family. Thank you and wish you all the best !!!
Olesea · 16 March 2026
Agent replied · 16 April 2026
Dear Olesea Vlas
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMolly Jewell was our guide to THE most lovely rental we could have hoped for here in Tonbridge. After a good few disappointments prior to this, Molly's efficiency and professionalism were the differential and we are most gateful for the way she assisted us to navigate this competitive space. She is calm, polite and helpful at all times. Well done Molly on your excellent customer service!
Ingrid · 16 April 2025
Agent replied · 23 October 2024
Dear Ingrid Roberts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 3/5
GoogleI will recommend leaders every time as they have always helped me secure a place every time. Very professional and Mea is amazing as the property manager, attends to details and prompt.
Prince · 16 March 2026
Agent replied · 16 April 2026
Good Afternoon
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe have always received good service from Leaders (this is our fourth year with them, and renting the same property since 2022). In the beginning, Amelia and Tillie helped make the renting process and start of tenancy smooth and there was no hassle. When we required a bit of help, our Property Manager, Mea E., has taken prompt action. Our questions have been answered to and, so far, so good! I do recommend Leaders for quality and promptness. Our long term relationship with them speaks for itself.
Florin · 16 March 2026
Agent replied · 16 April 2026
Dear Florin Puscasu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleSophie was amazing from start to finish! She helped me buy my first property a few months ago and she made the whole process so smooth and gave me regular email updates. We wanted to view a few extra times to measure up and nothing was ever a problem. Thank you so much Sophie🤍 …
Nathalie · 16 August 2025
Agent replied · 16 April 2026
Dear Nathalie Green, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAs a landlord on a fully managed service I'd like to thank Mea for keeping me up to date on recent requirements from my tenant. Great service, thanks.
Terry · 16 March 2026
Agent replied · 16 April 2026
Dear Terry Wilson
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleParticular thanks to Property Manager, Mea, who continues to be an excellent point of contact, always quick to reply to questions and keeping me up-to-date with developments.
David · 16 March 2026
Agent replied · 16 April 2026
Dear David Moore
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI rented a Property through Leaders.
Molly was amazing and helped me all the way through the process from start to finish and she was so helpful.
I had contacted other letting agents but this company was by far the best.
Highly recommend
Michelle · 16 October 2025
Agent replied · 16 April 2026
Dear Michelle Brown
We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad an issue of a supposed outstanding balance on my file from a previous rental. Contacted Leaders and spoke to Mea who sorted the issue with a quick turnaround.
Ollie · 16 February 2026
Agent replied · 16 April 2026
Dear Ollie Marquis
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSophie helped with the sale of my late father’s flat at Rosewell House. She kept me informed throughout and I felt that we were important to her. During the actual sale process, she kept me informed and helped expose who was not performing and holding up progress. I would highly recommend Sophie and the Leaders team. Thank you.
Pauline · 16 April 2025
Agent replied · 16 April 2026
Dear Pauline Ives
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMolly has been fantastic! She provided full help, support and advice, helping me navigate being a first time landlord. Highly recommend
Kate · 9 April 2026
Agent replied · 16 April 2026
Dear Kate Owen
We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to highly recommend Molly Jewell and her colleagues at Leaders Agency in Tonbridge. Her customer service is excellent! She is an exceptional and one of the most efficient agents that I have had the opportunity to meet. She answered us quickly, giving transparent instructions and advice about all the process steps to rent our flat. Since the first day, she has been kind and friendly. She was perfect in sorting out some problems that we had.
We wish Molly and the Leaders lettings team all the best
Many thanks,
José and Maria
Maria · 16 May 2024
Agent replied · 15 June 2024
Dear Maria Laura De Oliveira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMea has been very helpful in finding some new tenants and arranging work to get the flat ready for them. Thanks for the help.
Chris · 16 February 2026
Agent replied · 16 April 2026
Dear Chris Ball
We greatly appreciate your 5-star review and the time you took to share your experience with Mea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience with leaders.
Tillie and Molly got me tenants very quickly, and then made sure that they are financially viable.
They have done an excellent job
Then Mea has taken over the day to day running of the tenancies ensuring all of my concerns are dealt with and dealing with tenants in a professional manner.
This provides both parties with great outcomes
Also done and excellent job
Thank you
Raheel · 16 February 2026
Agent replied · 16 April 2026
Dear Raheel Akhtar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.