Trusted Agent profile

Freeman Forman reviews

★★★★★ Excellent

197 reviews across 2 platforms

146 High Street, Tonbridge TN9 1BB

Freeman Forman's Tonbridge office at 146 High Street is rated 4.5 out of 5 across 197 reviews on two platforms, including 159 Google reviews rated 4.9. The 38 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Freeman Forman won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

159

Reviews on Google

This office

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Freeman Forman. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.

5/5

Google

Arnaud and the team at Freeman Forman have been fantastic throughout the sale of my property. I was really impressed with the valuation, comparables, use of technology and the speed of listing my property within a couple of days. In what is an uncertain market, they gained my trust, communication was excellent and I honestly felt like my property was a priority for them. They have exceeded my expectations and I can’t thank them enough for all their hard work.

Pippa · 16 April 2024

5/5

Google

I would like to thank this team for all their hard work in bringing this move to reality. From Arnaud's first visit and sound advice to Jess and her tireless calls and chasing to make sure the deal eventually happened - it was good to know they were in my corner - they earned every penny of their commission. Thank you.

Steve · 10 August 2025

Agent replied · 9 September 2025

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

After visiting many estate agents along Tonbridge high street, I chose Freeman Forman to sell my property. This was based on the positive first meeting I had with Vicky, where it was clear I would be left in good hands. I also found staff at Freeman Forman to be more sincere and less "pushy" than other estate agents I visited. The sales process went very smoothly, with good quality photographs taken, smart brochures published (Ben) and very quickly. several viewings arranged (mostly via Andrea), with a simple system to inform me of visits ahead of time. As I was abroad for most of the sales process, this was very helpful to me. Vicky and team were able to find the right buyer for my property, with an offer arriving in the first 3 weeks and the asking price being met within 2 months of being advertised: a good result given the number of flats selling in Tonbridge at the moment. Throughout the sales process, Vicky continued to act as a bridge between my solicitor and the buyer's, ensuring everything kept on track and consequently the sales process went very smoothly. If purchasing or selling a property in Tonbridge, I would not hesitate to use Freeman Forman again.

Chris · 16 June 2020

Agent replied · 15 June 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.

5/5

Google

We have been incredibly impressed with Freeman Forman in Tonbridge! The house buying process can feel really daunting for first time buyers but the whole team at Freeman Forman have made us feel comfortable, explained the entire process to us, kept us updated every step of the way and been happy to answer any questions. Their communication is fantastic and we can’t thank them enough for their help!

Chris · 16 April 2025

Agent replied · 25 August 2024

Thank you for taking the time to leave us this amazing 5* review and your kind words Chris. Kind regards Lucy, Customer Relations.

5/5

Google

I would 100% recommend this estate agent to anyone looking to sell their house. They were great from start to finish, miles better than other estate agents we’ve experienced. They were very responsive throughout the process and helped us get through some conveyancing challenges. They added value by giving advice and being a sounding board too. Thank you to Arnaud and teamPositiveResponsiveness, Quality, Professionalism

Anna · 25 October 2022

Agent replied · 24 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I would 100% recommend this estate agent to anyone looking to sell their house. They were great from start to finish, miles better than other estate agents we’ve experienced. They were very responsive throughout the process and helped us get through some conveyancing challenges. They added value by giving advice and being a sounding board too. Thank you to Arnaud and teamPositiveResponsiveness, Quality, Professionalism

Anna · 26 August 2022

Agent replied · 15 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

The service we received from Freeman Forman in Tonbridge when we were selling our house was excellent. All the viewings of the property were undertaken by them, thus taking all the stress of selling a property out of our hands. All the staff were very helpful which led to a very smooth sale. We were kept up to date at all times when needed.Thanks go to John and his team for all their help.We would not hesitate to use them in the future.

Roger · 17 June 2018

Agent replied · 15 June 2024

Hi, Roger Thank you for taking the time to leave this excellent review! It must be such a relief that everything went so smoothly, especially when selling your house and it sounds like John and the staff did an excellent job. Kind regards, Chris

4/5

Google

Arnold and Megan were very helpful throughout the whole process, they kept us always informed of all viewings and feedback and helped us with the process of selling our home We would not hesitate to use them again and highly recommend them

Deborah · 16 April 2024

Agent replied · 15 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Finalised my sale recently through these guys and from start to finish all members of the team at Freeman Forman were fantastic. Megan, Jess, Arnaud, Millie and everyone else were always very easy to get hold of, patient, understanding and reassuring and worked tirelessly in getting my sale over the line. If you want a proactive, approachable estate agent look no further, these guys are brilliant.

Joe · 16 April 2025

Agent replied · 15 June 2024

Thank you for the glowing review, Joe! We are thrilled to hear that Megan, Jess, Arnaud, Millie, and the rest of our team provided you with excellent service throughout your sale. We appreciate your kind words and are delighted that we could make the process smooth and reassuring for you. Thank you for choosing Freeman Forman Estate Agent Tonbridge!

5/5

Google

We have just brought our first 3 bed home through freeman and forman, Jess was incredible throughout the process, not once did I feel like I wasn't in the know. Will definitely use freeman and forman in the future, if needed.

Chelsea · 16 April 2024

Agent replied · 15 June 2024

Congratulations and thank you Chelsea for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care

5/5

Trustpilot

Chloe is the Heathfield office has been…

Chloe is the Heathfield office has been fantastic with my rental process. Thank you Freeman Foreman !! Responsive and fast at sorting everything so I will be on my new home with my dog for Christmas and even allowed me to go early to wait at the property to getting Sky sorted before my move again Huge Thank you

Mr · 5 December 2024

5/5

Google

Great service from Freeman Forman for the sale of my property. I was kept informed regularly all the way through. Massive thank you and shout out to Millie who was great! Always friendly and incredibly helpful. Thoroughly recommend Freeman Forman.

Louise · 16 April 2024

Agent replied · 15 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We were really impressed with Freeman Forman, particularly Charlie's exceptionally hard work. Our buyer's solicitors were very difficult to work with, and Freeman Forman remained professional throughout, and worked effectively to ensure our exchange and completion went through. They went above and beyond, and provided excellent customer service and reassurance throughout a stressful process (none of the stress caused by them!). I would definitely recommend them.PositiveResponsiveness, Professionalism, Value

Rosanna · 16 June 2021

Agent replied · 15 June 2024

Many thanks for the wonderful 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Freeman Forman were amazing at selling our house and handling the transaction. Quickly found a buyer and communicated regularly throughout the sale. A big thank you to Jess who has been super helpful and friendly throughout the process!

Jasmine · 16 April 2024

Agent replied · 15 June 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Our first rental

My partner and I recently viewed a rental property in Hampden Park, Eastbourne. Stephen was showing us the property and he is the BEST. I met with him a few days prior and he took all my details and immediately found us a property that fit our requirements. He answered all our questions, was very thorough, and let us have as much time as we needed inside the property. As soon as we got home, he took the time to e-mail us with a follow up. 10/10 service from Stephen and if you’re looking to rent, I 100% recommend going in and having a chat with Stephen at the Freeman Foreman office on Terminus Road. Thank you so much!

Agnes · 19 August 2023

5/5

Google

Sarah Byrne is a superstar! She is really professional, friendly and approachable. She made the whole process 100 times better for us. We would not have been able to get our mortgage without her. Thank you Sarah!

Sidhra · 16 April 2024

Agent replied · 15 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Hector and his team at Tunbridge Wells

Huge thank you to Hector and his team in Tunbridge Wells for helping us sell our property. Always available to help and answer questions and very professional. Wouldn't hesitate to use them again (although hoping not to move for a long time!!)

Gemma · 17 May 2025

1/5

Trustpilot

Freeman Forman Lettings in Eastbourne…

Freeman Forman Lettings in Eastbourne were happy to take the 10% management fees for 20 years when we let our property out through them, but when our tenant decided not to pay the rent anymore they were suddenly very unhelpful, they knew this was crippling us as the interest on the mortgage had shot up and with no rent coming in we were struggling.

M · 8 June 2024

5/5

Trustpilot

Uckfield - We’ve had the absolute pleasure of…

We’ve had the absolute pleasure of working with Janine at UCKFIELD Freeman Foreman, who looks after our rental properties. Janine is simply outstanding, her organisation, professionalism, and genuine care for her clients are second to none. She’s always incredibly friendly and approachable, making every interaction a positive one.

Harriet · 21 January 2025

5/5

Google

I have not bought any property via Freeman Foreman but the whole team was very helpful when i was looking for a property to buy in Tonbridge. Especially Vicky. I have not met her but she was always responding to my emails in a timely and professional manner, and in general i really enjoyed communicating with her. I was viewing the properties with Robbie. And he was also very good and professional.

Natalia · 17 June 2018

Agent replied · 15 June 2024

Thank you Natalia for your fantastic 5* review about the professionalism and knowledge you were able to gain from our dedicated team of Estate agents at Freeman Forman in Tonbridge. Kind regards, Scott

5/5

Google

Jess & Arnaud were exemplary throughout our sale process.

Jason · 16 April 2025

Agent replied · 15 June 2024

Thank you Jason Lello for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have just completed on a property with Freeman & Foreman, their services has been brilliant. I had the initial meeting with Arnaud the Executive Branch Manager who was very straight forward and explained the reason for the valuation of the property which I appreciated (we were with another estate agent previously on the high street & decided to move due viewing numbers). From the outset there was just the right amount of communication explaining viewings/feedback & figures from Rightmove. I soon got to know the Team and had honest conversations & concerns. Jess, Megan & Millie are friendly, professional & was easy to build a great relationship with them, it has made selling the property a lot simpler. Jess quickly helped us with issues with our conveyancer & quickly escalated issues & got them resolved. I would highly recommend the Tonbridge Branch of Freeman & Foreman you will be in safe hands with a caring team.

Karen · 16 April 2024

Agent replied · 15 June 2024

Many thanks for your fantastic 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

Professional, friendly and genuine Estate agents who kept me informed throughout each stage of my house purchase. Megan was very reliable and a pleasure to deal with. Would definitely recommend them.

Gemma · 16 April 2024

Agent replied · 15 June 2024

It’s really lovely to read another review. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

The most helpful estage agents!

Freeman Forman in Uckfield helped me move into my new apartment. Thank you to Anna, Jack & Janice for showing me moving house doesnt have to be stressful! I went from an aweful experience from one of their competitors to dealing with the a stress free team that always kept to their word. From the beginning of collecting my keys to the handing of them over they helped with every situation, always got back in a timely manner, and are the kindest people to deal with for moving house. The landlord was the sweetest lady, leaving me cleaning products and extra bits ready for my tenancy. They were also very understanding when I advised I would have to end my contract due to the cost of living crisis. I will definately be returning for help with hopping on the mortgage ladder. Highly recommend these guys.

Karina · 26 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Freeman Forman's Google reviews

Questions about Freeman Forman

How many reviews does Freeman Forman have?

Freeman Forman's Tonbridge office has 197 reviews across two platforms: 159 on Google, 38 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Freeman Forman's rating?

Freeman Forman is rated 4.5 out of 5 across all 197 reviews, and 4.9 out of 5 on Google from 159 reviews, checked 9 October 2026.

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards: Freeman Forman, Tonbridge won Trusted Agent; Freeman Forman, Robertsbridge won Trusted Agent.

Where is Freeman Forman's Tonbridge office?

Freeman Forman, 146 High Street, Tonbridge TN9 1BB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.