Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience selling our house through Parkers Tilehurst. Daniel, Ellie and Emma were professional, courteous and supportive during the whole process. Would definitely recommend.PositiveResponsiveness, Professionalism
Zuzana · 13 July 2021
Agent replied
That's lovely to hear! Thanks Zuzana!! The team loved looking after you, thank you for choosing us to take care of you.
★★★★★ 4/5
GoogleWe had a few initial hiccups, but once the offer was accepted, everything went smoothly. A special shout-out to Channel Gee at Parkers, highly recommended!
Nitin · 1 April 2025
Agent replied · 3 April 2025
Thank you very much for taking the time to leave us a review Nitin. The team here all loved looking after you.
★★★★★ 1/5
GoogleTerrible experience renting a house through Parkers tilehurst. Repairs not carried out in a timely manner, rude staff in their lettings team. No responsibility taken for tenants health and safety it’s all about protecting the landlords. Be wary when renting a property through Parkers and check who the landlord is if it is managed by them. Also put everything in writing if you do rent thought them. Anything verbal will be lied about and told it didn’t happen. Finally 3 years of stress, grief and upset is now over since we’ve moved away from Parkers!
Lois · 4 July 2020
Agent replied
Hi Lois
I'm sorry you feel you had to leave this review of your experience. I have spoken with my team and if you would like to discuss your previous issues further please contact me directly on simon.gregory@parkersproperties.co.uk.
I'm glad you have settled in your new home.
★★★★★ 5/5
GoogleUsed Parkers for the second time to move and they have been brilliant throughout again! Great customer service from beginning to end! Thank you 🤩 …
Melissa · 2 March 2025
Agent replied · 3 April 2025
Thank you Melissa! We love looking after you!
★★★★★ 5/5
GoogleWe have recently moved into a property let by Parker’s Tilehurst after our previous landlord decided to sell. Our circumstances were not the most straightforward, however Parker’s have been brilliant! Very understanding and helpful and a lovely team to deal with. There have been a couple of issues in the property on moving in and those have been dealt with promptly and efficiently. During what has been a stressful few months for us, Jayne and Georgee in particular have made moving into our new home as easy and as smooth as possible and we really appreciate all that they’ve done for us!
Rosie · 21 May 2020
Agent replied
Thanks Rosie, glad our lettings team kept you happy
★★★★★ 3/5
GoogleI was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.
Epi · 26 September 2021
Agent replied · 25 September 2024
Hi Epily
Thanks for your review, we are sorry to hear about your experience. We can't seem to find a record of you but perhaps you could contact our lettings director bruce.taylor@parkersproperties.co.uk so we could discuss this matter further so we can address your concerns?
★★★★★ 5/5
GoogleThe seller I brought from were using Parkers (Tilehurst). Before this I had a few viewing of other properties with them, where they were on time and shown each house in a good light. What also help was that they were not overly pushy, which has put me off even seeing houses with other estate agents. When it came to the stage for me to put my offer in, there were three different offers and kept me informed of standing of my offers. After this everything went smoothly, they even helped me find a surveyor for asbestos when my lender require extra information on the state of the building. all in all, I put my offer in early January and I had then completed by early March, I would definitely recommend to friends and family (or use myself) when it came to selling in the area.
Martin · 19 April 2020
Agent replied
Thanks Martin, you know where we are when the time arrives
★★★★★ 5/5
TrustpilotFaultless service
Parker’s have been excellent throughout the process of selling our house. Charlie sold it within 48hours of it going on the market for full asking price! Emma was amazing with the after sales, helping us with some very challenging issues that we faced and keeping us updated and informed throughout. Would highly recommend Parker’s to anyone thinking about selling their property.
Leanne · 26 January 2021
★★★★★ 5/5
TrustpilotGreat comms, Effective and Helpfully
The seller I brought from were using Parkers (Tilehurst). Before this I had a few viewing of other properties with them, where they were on time and shown each house in a good light. What also help was that they were not overly pushy, which has put me off even seeing houses with other estate agents. When it came to the stage for me to put my offer in, there were three different offers and kept me informed of standing of my offers. After this everything went smoothly, they even helped me find a surveyor for asbestos when my lender require extra information on the state of the building. all in all, I put my offer in early January and I had then completed by early March, I would definitely recommend to friends and family (or use myself) when it came to selling in the area.
Martin · 20 March 2020
Agent replied
Thanks Martin. We aim to assist all buyers and provide them with recommendations from trusted contacts for the services they require. Glad in this case you were happy with our service and contacts.
★★★★★ 5/5
TrustpilotParkers - a really smooth move!
From our initial meeting to value the house and put it on the market up to our exchange of contracts, I cannot speak too highly of the professionalism of the whole team at Parkers. Having met with several other estate agents Parkers were head and shoulders above the rest. They were honest, realistic but also very encouraging and managed to sell the house at the asking price within 8 weeks in a very slow market. We were kept well informed and every question we asked was answered speedily and cheerfully even out of hours. Thank you Parkers!
Ann · 24 February 2020
Agent replied
Thanks Ann. Was a pleasure dealing with you and Steve. We all wish you the best in your new homeTeam Parkers :)
★★★★★ 3/5
GoogleI was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.
Anita · 23 August 2021
Agent replied · 22 August 2024
Hi Epily
Thanks for your review, we are sorry to hear about your experience. We can't seem to find a record of you but perhaps you could contact our lettings director bruce.taylor@parkersproperties.co.uk so we could discuss this matter further so we can address your concerns?
★★★★★ 1/5
FacebookTerrible experience renting a house through Parkers tilehurst. Repairs not carried out in a timely manner, rude staff in their lettings team. No responsibility taken for tenants health and safety it’s all about protecting the landlords. Be wary when renting a property through Parkers and check who the landlord is if it is managed by them. Also put everything in writing if you do rent thought them. Anything verbal will be lied about and told it didn’t happen. Finally 3 years of stress, grief and upset is now over since we’ve moved away from Parkers!
Lo · 6 February 2020
Agent replied · 3 May 2023
Hi Lois
I’m sorry you feel you had to leave this review of your experience. I have spoken with my team and if you would like to discuss your previous issues further please contact me directly at Simon.gregory@parkersproperties.co.uk
I’m glad you have settled in your new home.
Kind regards
★★★★★ 3/5
TrustpilotParkers Tilehurst delivers mixed…
Parkers Tilehurst delivers mixed results. While some services are well-organized, others lack urgency, especially in property management support. Communication can vary depending on the situation, leaving improvements necessary. It’s not the worst experience but not entirely seamless either. A solid agency with noticeable inconsistencies that may affect overall satisfaction. Things could be better organized.
Austin · 8 April 2025
★★★★★ 5/5
GoogleWe have just exchanged contracts on our house and sold through Parkers. The lads and lasses there provided superb service from start to finish. Was pleasantly surprised at all the modern technology they used which included a whats app group set up so that all updates were instantly communicated. In what was a slow market they achieved a great price for our sale and would highly recommend them to anybody. Thanks guys for everything. Your work force are a credit. 👍
Andy · 15 January 2020
Agent replied
Thanks Andy, glad t get it over the line for you and wish you all the happiness in your new home.
★★★★★ 5/5
TrustpilotIn 2019 I sold a property via Parkers…
In 2019 I sold a property via Parkers Tilehurst branch. I found them professional, friendly and helpful. In the main I dealt with two employees, Simon Goff and Sebastian Barton.I awarded the fifth star because, even after the sale had completed and commission earned, Sebastian generously worked with me to tidy up some loose ends.I would use them again and recommend them to others.
Geoffrey · 20 November 2019
★★★★★ 5/5
FacebookWell it’s been 3 weeks since we moved ,
Would just like to thank the sales team , the aftercare team and recommendations from the team .
We Brought and sold and moved all in the space of 8 weeks so think it’s pretty fair to say you done a cracking job .
Sorry not posted earlier but as you can imagine it’s been full on so Once again I would like to thank you and will personally pop in and thank you guys and girls and highly recommend you .
Nigel · 29 October 2019
Agent replied
Thanks Nigel, pleasure dealing with you, I wish all deals move as swiftly as this one, was a good one, I hope you are happy with your new home
★★★★★ 5/5
TrustpilotIf only all estate agents were this good
Following a very demoralising experience trying to sell my house through another agent, when Parkers' card dropped through my letter box I initially binned it. But then I decided to give them a try and the whole process from phoning them to getting a motivated buyer to exchanging contracts took less than 8 weeks.I particularly liked the sensible approach to pricing my property based on local knowledge, the high quality photos and video tour, keeping me in touch at all times through the viewing process via WhatsApp, and then passing the often tricky job of turning an offer into a completed sale over to a specialist within the team.
Julie · 16 August 2019
Agent replied
Hi JulieThanks for your kind words. I think that honestly has to be the quickest transaction from valuation to exchanging in our history, 8 weeks is incredible and so happy for you, especially after your previous experience. All the best on your onward move.
★★★★★ 5/5
GoogleCharlie, Tom and Emma were a fantastic team. Great Service and Thank you!
Lewis · 28 January 2023
Agent replied
Great to hear! Thank you Lewis! It was lovely working with you
★★★★★ 5/5
GoogleSeamless process from start to finish the team have been amazing. No stress, everything was well organised and ran smoothly. I couldn’t have asked for a better experience. I would 100% recommend, … More
Louise · 28 September 2024
Agent replied · 4 October 2024
That's lovely to hear, thank you Louise!
★★★★★ 5/5
TrustpilotStress Free Move
Simon and his team were fantastic.Their communication between all parties was prompt and very professional. Using WhatsApp was brilliant.They made our move stress free.Well done and thanks again.Malc & Den
Malcolm · 23 February 2020
Agent replied
Thanks Malc & DenWe loved working with you both and thank you for your completion gifts. Big love from the Tilehurst team.x
★★★★★ 3/5
GoogleI was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.
Epily · 3 April 2021
Agent replied
Hi Epily
Thanks for your review, we are sorry to hear about your experience. We can't seem to find a record of you but perhaps you could contact our lettings director bruce.taylor@parkersproperties.co.uk so we could discuss this matter further so we can address your concerns?
★★★★★ 5/5
GoogleI sold my house using Parkers, Tilehurst. From the initial consultation they were well informed on the local area, properties on the market we were competing against in the local area and also general market trends. Rather than selling their services on promises of a higher value they were open with feedback and balanced in pricing/selling strategies. The marketing approach and material were slick and professional.
While on the market they were very prompt in communicating feedback on viewings and also helping to assess further sales strategies to help sell the property according to our objectives.
Once we accepted an offer on the property they helped to drive through to completion. Always available, even outside office hours on our Whatsapp group.
Thanks for your help.
Evan · 4 April 2019
Agent replied
Thanks Evan
Always nice dealing with customers who also have their finger on the pulse and take on board our advice, which you did, and got you moved.
Good luck and glad we could assist not only selling your home but finding you one in the process.
★★★★★ 5/5
GoogleWe would like to thank Georgia Crewe, Steve Chitty and the team at Parkers for the professional way they dealt with our property let. Their help and advice has been invaluable and being absent landlords it is very important for us to have confidence our property is in good hands and will be managed to a high standard. Thanks once again guys. Regards Gina & Peter Kernutt.
Peter · 5 April 2015
★★★★★ 5/5
TrustpilotGood result in a difficult market
I was acting as executor for my late aunt's estate and so had to organise the sale of her bungalow. Having met with several local estate agents we chose Parkers as they seemed to have a very businesslike approach to getting the job done. Not being local we needed someone we could rely on to attract potential buyers, accompany viewings, and operate with minimal face to face contact - which they did. We received regular calls to update us on viewings and viewer feedback. In a difficult market they secured a buyer and proactively monitored the whole sale process to make sure it reached a successful conclusion with minimum delay. We were very pleased with the way Parkers performed.
Martin · 10 January 2019
Agent replied
Thanks Martin. I'm glad we managed to agree a swift sale for you and push it through quickly it what has become a very temperamental market. Best wishes to you and your brother
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