Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat should have been a straightforward purchase turned into one conveyancing nightmare after another but Parkers were keeping things moving and keeping in regular contact. If it were not for Emma George we would would have pulled out of the purchase. I would totally recommend the team at Parkers Tilehurst!!
X · 1 August 2020
Agent replied
Thanks Clare, troublesome solicitors can cause such huge problems hence why its important to have a good sales progresser like Emma. She's an asset to our team/company
★★★★★ 5/5
TrustpilotFirst time buyers nerves...
First time buyers nerves and lack of experience of solicitors, surveys, mortgages etc were no problem to Daniel and his team. I got a great but fair deal on a great house in a market short of stock and Emma ensured it all ran to exchange and ultimate completion very smoothly.
Jane · 31 March 2020
Agent replied
Thanks Jane. Customer service is our highest priority. Glad you were satisfied.
★★★★★ 1/5
GoogleAbsolutley digraceful agents at the Tilehurst branch and in my opinion not very ethical. Very untrustworthy and cavalier in there approach, awful communication skills and a total absence of empathy. Add rudeness and arrogance into it all and a total unpleasent experience to say the least.
I was actually emailed and told by an agent that the asking price was more then shown and that I should bid accordingly.
I was also told that I wasn't allowed to make further bids on a property, quote "Lets draw a line in the sand" end quote. A total disregard of respect towards buyers and any pragmatic philosophy they have towards negotiating.
Hussein · 3 April 2023
Agent replied
Hi Hussein,
Thanks for taking the time to get in touch.
We are more often than not very open to genuine feedback and are constantly looking to improve. However, in this instance your review is very wide of the mark and is the sensationalised version of events of someone who just simply didn't get their way.
The property in question was clearly marketed at 'Offers in excess of' £525,000, when you made your opening bid well under this it was pointed out that the client would only consider offers in excess of £525,000, as stated. Your insistence to then repeatedly try and increase your offer by tiny amounts - yet still be well under the level that the home owner would consider - eventually brought the quote 'let's draw a line in the sand' because the seller saw that through either not understanding the process or through wilful disregard you were not a realistic buyer for them and didn't wish to continue. Which is their right to do.
There is nothing untrustworthy or unethical about this - as you allude to in your 'review' - it is a very normal practice when selling many things, including homes. And our marketing and selling agents were very clear about this also.
If your opinion on the price is different then that is your right, however it was made clear after your first offer that the advertised 'offers in excess of' was what the owners would consider. Having read a few of your numerous other reviews of businesses, we can see you either give places 5* or 1* depending on if someone is nice to you. As much as we always want every person who we deal with to be happy, unfortunately not every offer will be deemed acceptable. Most potential buyers understand that is part of the process.
I hope you can take on board this feedback and not be so rude to other companies staff in the future. I think that to we can now 'draw a line in the sand' with our relationship and we wish you luck with your search via other estate agents.
All the best,
★★★★★ 5/5
GoogleParker’s sold me my first property back in 2020 and have just now sold my house in Tilehurst.
Nothing but praise for Charlie and his fantastic team!😊
Informative,proactive and just brilliant!
Hopefully when the time comes to buy again they will 100% be my first choice!
Best estate agents around!!🔥🔥
Hayley · 10 December 2025
★★★★★ 5/5
FacebookA really great service from Simon and all of the team who lived up to their promise for maximising the value of our sale as we relocated to Scotland. Thoroughly professional, attentive and communicative throughout the entire process (which moved at real pace). Highly recommended over other estate agents. Fantastic job and thanks again!
Colin · 22 August 2018
Agent replied · 3 May 2023
Thanks Colin. All the best to you and Becky (& family) in Scotland. Was a pleasure dealing with you
★★★★★ 5/5
GoogleIt was a pleasure selling through Parkers in Tilehurst. The whole team were friendly and easy to deal with from start to completion. I particularly liked the WhatsApp group for keeping track of viewings and post-viewing feedback. Would happily use Parkers again.
Sarah · 28 March 2025
Agent replied · 3 April 2025
Great to hear, thanks Sarah!
★★★★★ 5/5
TrustpilotThe best in the business
Moving to Parkers from a different estate agents after 5 months of no interest was the best thing we ever did. Parkers are in a different league. We felt looked after from day 1 right through to our moving date. If you’re lucky enough to work with Dan and Emma then you are in very good hands! It’s safe to say our move for various reasons was one of the most stressful times in our lives but not once was that stress caused by anything Parkers did, just a brilliant brilliant team. Thank you guys.
Kayleigh · 22 December 2020
★★★★★ 5/5
GoogleFantastic service by Archie, Jordan & Team . I would recommend to anyone, Thank you guys for your amazing letting service.
Alex · 22 July 2026
★★★★★ 5/5
GoogleCannot fault Parkers Tilehurst for their help in our house sale and purchase. All the team, Simon, Ollie and Charlie, were always extremely professional while being friendly and helpful which is what is needed when moving home. Nothing was ever too much trouble. I would definitely recommend Parkers, Tilehurst to anyone. Lin and Keith
Linda · 4 April 2018
Agent replied
Thanks Linda, we hope you are settling in well. Ollie very much appreciated the calendar :)
★★★★★ 5/5
TrustpilotBest estate agent for the Tilehurst area
Decided to use Parkers, based on two reasons, they had the most for sales signs in the Tilehurst area and secondarily, their strict Covid-19 procedures - arrange a physical viewing with no more than 2 adults present, all attendees must wear gloves and a mask and the appointment is not allowed to be any longer than 15 minutes per the government regulations. Plus Parkers have a virtual tour online available.Meet Daniel Ashton at the house for sale and he provide details of process of selling the house. Daniel and his team, kept us update and also feedback after the house viewing. After a buyer put an offer on the house, we was then managed by Emma George, whom was very proactive and kept us update during the process until the Completion date.
John · 21 November 2020
★★★★★ 5/5
TrustpilotI have dealt with Parkers a few times…
I have dealt with Parkers a few times now. they are always friendly and helpful. Emma was amazing dealing with the sale and buying, she went above and beyond to get everything done, she always kept intouch as as it was all progressing. Thank you Parkers
Debbie · 6 May 2021
Agent replied
Thanks Debbie, it was challenging at times but your help was also appreciated. Great team work
★★★★★ 5/5
GoogleTom Nash and Emma George were very helpful during my recent purchase. The buying process was smooth from house viewing with Tom and the support received from Emma during the buying process until completion.
Chimanimani · 29 December 2022
Agent replied
Thank you for the lovely feedback! We hope you are very happy in your new home
★★★★★ 5/5
TrustpilotAbsolutely brilliant Estate Agents!
Absolutely brilliant Estate Agents!Right from the initial valuation meeting we felt in safe hands, and despite numerous challenges along the way caused by the current climate of uncertainty, their professional and friendly approach gave us the confidence that we would get there in the end. Can't recommend the entire team highly enough, but a special shout out to Charlie and Emma for all their patience and support - see you at the house warming party when we've finished our renovations in the Summer :)
JonnyB · 1 November 2020
★★★★★ 5/5
TrustpilotHelpful, enthusiastic and got the job done!
We switched to Parkers after having a slow start with another agent and we noticed the difference straight away. Dan was really helpful, honest and enthusiastic and did a great job of getting us going again, in what felt like very uncertain times. Everyone we dealt with was friendly and helpful and we found a buyer quickly. Emma was really great at helping us through the final stages, chasing up solicitors etc. Overall a great experience and would recommend to anyone selling in Tilehurst.
Jessica · 13 October 2020
★★★★★ 1/5
GoogleAwful experience, communication was virtually non existent.
Edit: I was asking you about the deposit before the tenants moved in, and I …
Rowan · 13 October 2025
Agent replied · 30 September 2025
Dear Rowan,
I was disappointed to read your recent review, particularly given the … More
★★★★★ 5/5
GoogleVery professional and friendly service. Kept me fully informed at all times, very easy to deal with. I really felt confident that my sale and purchase were in safe hands and could relax in the knowledge that Simon at Parker's was acting in my best interests at all times. A really great service thanks Simon.
Maria · 16 January 2016
Agent replied
Thanks for your kind words Maria, I'm sure you'll be very happy in what is a beautiful home.
★★★★★ 5/5
TrustpilotParkers were great!
We have recently used Parkers to buy our 1st House and was really pleased with how they managed to keep in contact and keep us up to date and also advise the Vendors that we were the sensible option for selling p to property to. Emma George was really helpful, outgoing when dealing with the purchase of the House. She was always happy to help and assist wherever possible and is always polite on the phone.
Dan Ashton was also really helpful with the Negotiations.
Would definitely use Parkers again and as a bonus our Mortgage Advisor worked in the Office next door.
Mr · 3 August 2020
★★★★★ 5/5
TrustpilotParkers were great!
We have recently used Parkers to buy our 1st House and was really pleased with how they managed to keep in contact and keep us up to date and also advise the Vendors that we were the sensible option for selling p to property to. Emma George was really helpful, outgoing when dealing with the purchase of the House. She was always happy to help and assist wherever possible and is always polite on the phone.Dan Ashton was also really helpful with the Negotiations.Would definitely use Parkers again and as a bonus our Mortgage Advisor worked in the Office next door.
Mr · 3 August 2020
★★★★★ 5/5
FacebookThank you to Simon and the team. We have recently exchanged on a sale and Parker’s have kept us informed and up to date throughout the process.
They kept on top of the process which was fairly complex and we are now looking forward to completion.
Thanks guys - recommended!
Edward · 5 November 2019
Agent replied
Thanks Ed, was great to get this one over the line. Look forward to handing over they keys next week
★★★★★ 5/5
GoogleReally helpful and supportive from start to end of house buying process
Lara · 10 September 2026
★★★★★ 5/5
TrustpilotA very good experience in selling house :)
A very good experience in selling my home with Parkers Tilehurst Office, through a difficult time with Covid-19. Everyone involved was very helpful and informative throughout the process, and the team kept me updated on initial viewing progress. Once a buyer was found (in just over two weeks since placing the property on the market), Emma kept me updated on progress, and was very pro-active. She quickly contacted me via email or telephone/text if anything came up and required action or clarifying.A successful outcome in difficult times!
Raj · 25 June 2020
★★★★★ 5/5
GoogleParkers provided an excellent service with the our sale and purchase
The team were always very friendly and helpful especially at stressful times and …
Chris · 13 September 2025
Agent replied · 8 October 2025
Thank you Chris! We loved looking after you
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish - sold and purchased through Parkers. Was a long a complicated chain, but well done, especially to Emma who worked effortlessly to get us there in the end.Thank you so much and would not hesitate in recommending to anyone!
Amy · 22 March 2021
Agent replied
Thanks Amy, it did take a while but so pleased we got you moved. Hope you are enjoying your new home
★★★★★ 5/5
TrustpilotA big thank you to Parkers and especially to Emma!
Emma George is worth her weight in gold! After 9 challenging months that saw us through one collapsed chain and then the lockdown, Emma has been an absolute superstar - ensuring that both us and our buyers were receiving regular updates, chasing up the other estate agents and generally keeping things going. We feel that without Emma, it's likely we wouldn't have been able to keep hold of our original buyers throughout, so a BIG thank you for trying to make things as stress-free as possible! Having bought and now sold through Parkers, we wouldn't hesitate in recommending them.
Lucinda · 8 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
