Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big thank you to Emma at Parkers Tilehurst for making our first time house purchase so easy and straight forward. We received regular updates and she was always on the ball and helpful throughout the whole process. We definitely recommend them for buying a house.PositiveResponsiveness, Quality, Professionalism, Value
Erik · 28 June 2021
Agent replied · 27 June 2024
Glad you were satisfied, we set the bar high for our customer service to ensure our customers receive the best service :)
★★★★★ 5/5
GoogleWe cant praise Parkers Estate agents enough from start to finish. Would highly recommend. A very professional team but also very personal. The Sales Progresser Emma is extremely on the ball and we believe she went above and beyond what was expected to get our chain complete. Cant thank you all enough.PositiveResponsiveness, Professionalism
Laura · 29 June 2020
Agent replied · 27 June 2024
Thanks Laura, we do our best to please :)
★★★★★ 1/5
GoogleWhat a terrible service I have received from this estate agents, they have lied through out the transaction. I also see the owner is leaving fake reviews this so called Simon Gregory says a lot about them. DO NOT USE
A · 30 September 2022
Agent replied
Hi there,
I'm sorry to hear you've not enjoyed the service you have received. My name is Dan Ashton and I run the Tilehurst office, I'd be very keen to discuss this with you; please get in touch with me directly on daniel.ashton@parkersproperties.co.uk or 01189 422112 and I can look in to this for you.
All the best,
Dan
★★★★★ 5/5
TrustpilotGreat service - highly recommended!
Fantastic service for our first-time purchase in Tilehurst! Emma was our main contact and she kept us updated throughout the whole process and I really liked how fair she was all the way through, taking into account both our needs and that of our seller. Highly recommend Parkers, Tilehurst! :)
Vicky · 25 March 2021
Agent replied
Thanks Vicky, second time lucky in moving you in to your new home. You were a pleasure to work with. All the best
★★★★★ 5/5
GoogleI would like to say a big thank you to Tara Fitzpatrick for all her help over the past few months couldn’t thank her enough .
Zack · 1 May 2025
★★★★★ 5/5
FacebookWe would like to thank Simon, Charlie, Ollie & Vicki for all the work & help they provided us with when they recently sold our property for us. They were very accommodating all the way through the process & we would certainly recommend them to any one who needs an estate agent. Thanks again, Richard & Thelma
Richard · 16 May 2018
Agent replied
Thanks Richard & Thelma, hope you’re settling into your new home well and wish you both all the best
★★★★★ 5/5
GoogleI recently purchased my house through Parkers, and I couldn’t be happier with the experience. They were very good, reliable, and extremely professional throughout the entire process. The team was helpful, easy to work with, and made everything smooth from start to finish. I highly recommend Parkers to anyone looking to buy a home!
Ayhan · 26 November 2025
★★★★★ 5/5
GoogleA superb service provided when selling our property through Parkers. The process was made easy right the way from our valuation on our house through to completion. The staff were extremely supportive too, providing excellent advice whilst also having an excellent knowledge of the area. The help and advice from Simon, Alex and Dan in particular was superb!!!
Craig · 15 January 2017
Agent replied
Cheers Craig, as sellers go you and Louise were fantastic. Wish you all the best and I sincerely hope our paths cross again.
★★★★★ 5/5
GoogleA superb service provided when selling our property through Parkers. The process was made easy right the way from our valuation on our house through to completion. The staff were extremely supportive too, providing excellent advice whilst also having an excellent knowledge of the area. The help and advice from Simon, Alex and Dan in particular was superb!!!
A · 6 July 2016
Agent replied · 5 July 2023
Cheers Craig, as sellers go you and Louise were fantastic. Wish you all the best and I sincerely hope our paths cross again.
★★★★★ 5/5
GoogleEmma Charlie Tom and the Entire team at Parkers have been absolutely brilliant in orchestrating the sale of our house and the purchase of our new property, I certainly would have no hesitation in recommending them to family and friends.
Keith · 1 August 2022
Agent replied
Thank you Keith! We all really enjoyed looking after you; it's been a pleasure
★★★★★ 5/5
GoogleHad what at first appeared to be a simple sale and purchase with a short chain that turn into something more complex. The sales progressor Emma George was amazing at following up with everyone and didn't let up until we exchanged, would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Will · 11 July 2021
Agent replied
Thanks Will, great to hear we could help. All the best with the new place!
★★★★★ 5/5
FacebookWe sold through Parker’s, just over 2 years ago, it was a difficult process due to the nature of the sale but they got us there and pushed the sale through. We decided to sell again and of course, we chose Parker’s. Needless to say, their advertising and great staff, sold our second home. They really do make you feel like you are the only person they are dealing with and go above and beyond! We are hoping to stay put at the new house but should we decide to move again, we will 100% use Parker’s. Special thanks to Charlie, Luca, Ellie and Emma, your dedication hasn’t gone unnoticed and you’re all a real credit to Parker’s. Thanks so much again, it has been a pleasure working with you all. We wish you every success in the future.
Lyanne · 5 April 2021
★★★★★ 5/5
FacebookParkers Tilehurst were simply amazing. I'd been struggling with other agents and in the current market. Simon and the guys helped me secure my dream house with no stress. Helpful, friendly, knowledgeable and genuine! They made selling easy and buying a new home a reality. Would recommend to anyone trying to sell or buy. Thanks again Parkers
Matt · 17 February 2016
Agent replied
Thanks for your kind words Matt, look forward to revaluing the property once you've added your magic touch 😉
★★★★★ 5/5
GoogleParker’s were excellent in helping manage the sale of my house. Their communication was prompt and I was kept in the loop every step of the way. Their sale price estimate was also fair and we felt they helped us achieve a good sale price in the end. Would recommend.
Imogen · 14 December 2025
★★★★★ 5/5
GoogleVery professional and helpful service from start to finish. The Parkers Tilehurst team were always available to answer questions and made the whole buying process smooth and stress-free. Highly recommended!
Tomasz · 18 August 2025
Agent replied · 8 October 2025
That's great to hear, thank you Tomasz!
★★★★★ 5/5
TrustpilotParker’s have been exceptional…
Parker’s have been exceptional throughout, from our first meeting with Charlie to the ongoing support and help from Emma, Ellie and Luca. Due to COVID our sale fell through twice, both times Parker’s advised us accordingly and re-sold within a week! The final time we sold on the 20th Jan and have now exchanged and due to complete on 25th Feb thanks to the great work of the team at Parker’s. The communication throughout has been outstanding, we are always well informed and have responses to our queries very quickly. I would not hesitate to recommend Parker’s to anyone looking to sell or buy a home! Thank you all so much for your help.
Johnnyadey · 14 February 2021
★★★★★ 5/5
GoogleParkers Tilehurst is a very pleasant agent to deal with. Always supportive of one's needs and polite. In the 3 years I have dealt with them I have never had any form of delay in getting problems solved.
Parkers are a highly recommended estate agentPositiveResponsiveness, Professionalism
Dee · 13 July 2021
Agent replied
Our pleasure Dee! Great to hear you're happy with how we looked after you
★★★★★ 5/5
GoogleWhat should have been a straightforward purchase turned into one conveyancing nightmare after another but Parkers were keeping things moving and keeping in regular contact. If it were not for Emma George we would would have pulled out of the purchase. I would totally recommend the team at Parkers Tilehurst!!
X · 1 August 2020
Agent replied
Thanks Clare, troublesome solicitors can cause such huge problems hence why its important to have a good sales progresser like Emma. She's an asset to our team/company
★★★★★ 5/5
TrustpilotFirst time buyers nerves...
First time buyers nerves and lack of experience of solicitors, surveys, mortgages etc were no problem to Daniel and his team. I got a great but fair deal on a great house in a market short of stock and Emma ensured it all ran to exchange and ultimate completion very smoothly.
Jane · 31 March 2020
Agent replied
Thanks Jane. Customer service is our highest priority. Glad you were satisfied.
★★★★★ 1/5
GoogleAbsolutley digraceful agents at the Tilehurst branch and in my opinion not very ethical. Very untrustworthy and cavalier in there approach, awful communication skills and a total absence of empathy. Add rudeness and arrogance into it all and a total unpleasent experience to say the least.
I was actually emailed and told by an agent that the asking price was more then shown and that I should bid accordingly.
I was also told that I wasn't allowed to make further bids on a property, quote "Lets draw a line in the sand" end quote. A total disregard of respect towards buyers and any pragmatic philosophy they have towards negotiating.
Hussein · 3 April 2023
Agent replied
Hi Hussein,
Thanks for taking the time to get in touch.
We are more often than not very open to genuine feedback and are constantly looking to improve. However, in this instance your review is very wide of the mark and is the sensationalised version of events of someone who just simply didn't get their way.
The property in question was clearly marketed at 'Offers in excess of' £525,000, when you made your opening bid well under this it was pointed out that the client would only consider offers in excess of £525,000, as stated. Your insistence to then repeatedly try and increase your offer by tiny amounts - yet still be well under the level that the home owner would consider - eventually brought the quote 'let's draw a line in the sand' because the seller saw that through either not understanding the process or through wilful disregard you were not a realistic buyer for them and didn't wish to continue. Which is their right to do.
There is nothing untrustworthy or unethical about this - as you allude to in your 'review' - it is a very normal practice when selling many things, including homes. And our marketing and selling agents were very clear about this also.
If your opinion on the price is different then that is your right, however it was made clear after your first offer that the advertised 'offers in excess of' was what the owners would consider. Having read a few of your numerous other reviews of businesses, we can see you either give places 5* or 1* depending on if someone is nice to you. As much as we always want every person who we deal with to be happy, unfortunately not every offer will be deemed acceptable. Most potential buyers understand that is part of the process.
I hope you can take on board this feedback and not be so rude to other companies staff in the future. I think that to we can now 'draw a line in the sand' with our relationship and we wish you luck with your search via other estate agents.
All the best,
★★★★★ 5/5
GoogleParker’s sold me my first property back in 2020 and have just now sold my house in Tilehurst.
Nothing but praise for Charlie and his fantastic team!😊
Informative,proactive and just brilliant!
Hopefully when the time comes to buy again they will 100% be my first choice!
Best estate agents around!!🔥🔥
Hayley · 10 December 2025
★★★★★ 5/5
FacebookA really great service from Simon and all of the team who lived up to their promise for maximising the value of our sale as we relocated to Scotland. Thoroughly professional, attentive and communicative throughout the entire process (which moved at real pace). Highly recommended over other estate agents. Fantastic job and thanks again!
Colin · 22 August 2018
Agent replied · 3 May 2023
Thanks Colin. All the best to you and Becky (& family) in Scotland. Was a pleasure dealing with you
★★★★★ 5/5
GoogleIt was a pleasure selling through Parkers in Tilehurst. The whole team were friendly and easy to deal with from start to completion. I particularly liked the WhatsApp group for keeping track of viewings and post-viewing feedback. Would happily use Parkers again.
Sarah · 28 March 2025
Agent replied · 3 April 2025
Great to hear, thanks Sarah!
★★★★★ 5/5
TrustpilotThe best in the business
Moving to Parkers from a different estate agents after 5 months of no interest was the best thing we ever did. Parkers are in a different league. We felt looked after from day 1 right through to our moving date. If you’re lucky enough to work with Dan and Emma then you are in very good hands! It’s safe to say our move for various reasons was one of the most stressful times in our lives but not once was that stress caused by anything Parkers did, just a brilliant brilliant team. Thank you guys.
Kayleigh · 22 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.