5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
Trusted Agent profile · Thurrock
Bairstow Eves South Ockendon reviews in Thurrock
★★★★★
688 reviews across 2 platforms
125 Daiglen Drive, South Ockendon, RM15 5EH, Thurrock, RM15 5EH
Bairstow Eves's office in Thurrock, at 125 Daiglen Drive, is rated 3.0 out of 5 across 688 reviews on two platforms, including 71 Google reviews rated 4.7.
Reviews
Every review we hold for the Thurrock office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
1/5
TrustpilotAvoid this agency!
We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency
5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
4/5
GoogleStaff were helpful (with recommending an adviser and notifying on new properties) and efficient throughout the buying process (despite having some delays with the sellers solicitors).
Agent replied · 11 November 2024
Thank you for the great review! I'm happy to hear you received very good service from team at the branch. I am sorry to read the there were issues in relation to the conveyancing phrase. Your feedback has been taken on board and your comments passed to the team. Best of luck settling in to your new home. Regards, Sarah
5/5
GoogleGood customer services from jordonPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 November 2024
Thank you Kiran so much for this fantastic 5* review. Best wishes Graham, Customer Relations
5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
5/5
GoogleMany thanks to all the team at the S. Ockendon Branch who were very professional & helpful. They made the process pleasurable. Nice team :-)
Agent replied · 11 November 2024
Thank you Keisha for recognising out hardworking and professional team at Bairstow Eves, South Ockendon, with your 5* review. Kind regards and best wishes, Scott.
1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
4/5
GoogleI am happy to recommend the team for all you house hunting needs. They are very helpful and knowledgeable. Thanks for all the help.
Agent replied · 11 November 2024
Hello Efeme, thank you for the great review and recommendation! However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
5/5
Googleliz and deby was fantastic,kept upto date with the sales, highly recommended, will sales or buy from them again
Agent replied · 11 November 2024
Thank you Stefano for your 5* review and recommendation. All the best, Mark
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bairstow Eves South Ockendon
How many reviews does Bairstow Eves South Ockendon have?
Bairstow Eves's Thurrock office has 688 reviews across two platforms: 71 on Google, 617 on Trustpilot (across the whole business).
What is Bairstow Eves South Ockendon's rating?
Bairstow Eves South Ockendon is rated 3.0 out of 5 across all 688 reviews, and 4.7 out of 5 on Google from 71 reviews.
Where is Bairstow Eves's Thurrock office?
Bairstow Eves South Ockendon, 125 Daiglen Drive, South Ockendon, RM15 5EH, Thurrock, RM15 5EH.
