Trusted Agent profile · Thurrock
★★★★★
702 reviews across 2 platforms
125 Daiglen Drive, South Ockendon, RM15 5EH, Thurrock, RM15 5EH
Bairstow Eves's office in Thurrock, at 125 Daiglen Drive, is rated 3.0 out of 5 across 702 reviews on two platforms, including 82 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Bairstow Eves South Ockendon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thurrock.
Every review we hold for the Thurrock office, from every platform, shown as written. First names only.
5/5
GoogleCannot thank the team enough for all the help with a very difficult move. Garry especially went above and beyond, was always available to help and always able to advise. Couldn't have done it without him!!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
1/5
TrustpilotI sold my house with Bairstoweves ,,it…
I sold my house with Bairstoweves ,,it was sold for a very low price for a quick sale I needed ,they told me if I use their recommended solicitors thw commission I have to pay would be less. They work with Cavendish legal group...they are the most useless law company ever..you can never reach tger either by phone ...the whole experience was awful.
4/5
TrustpilotSelling our house
Penelope was a great help going above and beyond as we sold our house 🏠 during difficult times during Covid thank you
1/5
TrustpilotThey take ages to respond and solve any…
They take ages to respond and solve any problem occurring in their property
5/5
TrustpilotMellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
5/5
TrustpilotAmazing experience
Amazing experience with the Cannock team! Just bought a house and they couldn’t have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! 😊
5/5
TrustpilotVery professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
5/5
TrustpilotA massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
1/5
TrustpilotThe worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
5/5
TrustpilotI would highly recommend Bairstow …
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
1/5
Trustpilotpromoting zero deposit scam when I have…
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
5/5
TrustpilotElaine and Adam are amazing from…
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
1/5
TrustpilotI am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I don’t recommend it.
4/5
TrustpilotMy review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
1/5
TrustpilotDO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
4/5
TrustpilotExcellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
1/5
TrustpilotTerrible Company and Worst Service..I…
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
5/5
GoogleExcellent service - the ladies kept me updated throughout the sale and purchase process. They worked hard to move along so that I could exchange and complete in time. Would use for selling and buying again. Thanks very much!!!
Thank you Nicki for your glowing 5* review of our local Bairstow Eves team. It is always great to read such positive reviews from our clients. Kind regards, Scott
1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
5/5
TrustpilotFive start treatment from Kirsty and…
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
1/5
TrustpilotBairstow Eves, Billericay
After renting with Bairstow Eves, Billericay for 5 years. What an awful experience. The attitude from the staff to the wait time of repairs (months) was ludicrous. Even to this date trying to our FULL deposit back took over 2 weeks! Why? I am so glad we don’t have to deal with this company anymore! Good bye & farewell.
1/5
TrustpilotPoor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and haven’t been helpful towards myself and partner. Wouldn’t use to buy, sell or rent a house with these!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bairstow Eves South Ockendon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thurrock.
