Every review we hold for the Thurrock office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI am happy to recommend the team for all you house hunting needs. They are very helpful and knowledgeable. Thanks for all the help.
Efeme · 13 November 2017
Agent replied · 11 November 2024
Hello Efeme, thank you for the great review and recommendation! However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks
★★★★★ 1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
Toby · 5 October 2020
★★★★★ 1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
Helen · 12 March 2021
★★★★★ 1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
Donald · 9 February 2023
★★★★★ 5/5
GoogleGood customer services from jordon
Kiran · 10 October 2022
Agent replied · 11 November 2024
Thank you Kiran so much for this fantastic 5* review. Best wishes Graham, Customer Relations
★★★★★ 1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
Aws · 13 March 2021
★★★★★ 1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
Greta · 19 January 2017
★★★★★ 5/5
Googleliz and deby was fantastic,kept upto date with the sales, highly recommended, will sales or buy from them again
Stefano · 10 October 2019
Agent replied · 11 November 2024
Thank you Stefano for your 5* review and recommendation. All the best, Mark
★★★★★ 1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
Jonathan · 13 August 2022
★★★★★ 5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
Sarah · 27 April 2021
★★★★★ 1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
Consumer123 · 9 August 2019
★★★★★ 1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
Dr · 14 May 2017
★★★★★ 1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
Mr · 24 January 2024
★★★★★ 1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
Graham · 6 October 2019
★★★★★ 1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
Lana · 8 October 2018
★★★★★ 1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
Adam · 22 June 2019
★★★★★ 5/5
GoogleGood experience. Friendly staff , always happy to help and answer any queries. Detailed explanation. Well recommend.
Barbara · 13 November 2018
Agent replied · 11 November 2024
Thank you Barbara for your 5* review and wonderful recomendation.
Kindest regards, Scott
★★★★★ 5/5
GoogleGood experience. Friendly staff , always happy to help and answer any queries. Detailed explanation. Well recommend.
Barbara · 10 October 2018
Agent replied · 29 December 2024
Thank you Barbara for your 5* review and wonderful recomendation.
Kindest regards, Scott
★★★★★ 1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
PAULETTE · 16 October 2022
★★★★★ 5/5
TrustpilotHelpful
Helpful, understanding my requirements and being helpful in all aspects
Paul · 26 April 2024
★★★★★ 5/5
TrustpilotLauren at the Hucknall branch
Lauren at the Hucknall branch is AMAZING and a credit to Bairstow Eves, nothing is too much trouble for her, she is helpful and reassuring answering any questions or queries, she's been so helpful wouldn't get through this process without her
Sarah · 7 April 2021
★★★★★ 1/5
TrustpilotSouth Benfleet, unbelievably poor.
In over 40 years of buying and selling property in several regions of the UK,America,Greece and France we have never experienced such low standards. Incompetent, innaccurate,uncommunicative and discourteous.To add insult to injury, a failure to even achieve an offer on the property in over two months.
Clive · 31 July 2019
★★★★★ 5/5
TrustpilotMy experience with this company has been great 👍
My experience with this company has been great, Rob Jackson, at the Southend branch has been very efficient through the whole process of renting a property which can be stressful especially as have pets ! I will definitely Be using them again !
Emma · 25 August 2020
★★★★★ 1/5
TrustpilotThe worst company I have ever dealt…
The worst company I have ever dealt with, the house we were buying fell through but they still haven't called or emailed me to tell us! even after calling and being promised a call back we still haven't received this call! terrible do not use
Clint · 20 December 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.