Every review we hold for the Thurrock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI dealt with Chafford Hundred branch and in particular Louisa and Lydia, who were both excellent. My flat got 3 offers and sold in 2 weeks . They were always there to assist and guide you along the way. I got 3 quotes from agencies in the area but I am glad with the choice that i made and wouldn't hesitate to use them againPositiveProfessionalism
Alison · 24 October 2021
Agent replied · 23 October 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience renting our new home. The team and particularly Zak was very helpful, professional, and made the process smooth and stress-free. Highly recommend!
Mohamed · 24 November 2024
Agent replied · 8 December 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZak was recently involved in helping me and my partner move into a lovely flat and was really helpful while doing so, brilliant!
Connor · 8 December 2024
Agent replied · 22 December 2024
Many thanks for the great 5* review and your kind words Connor. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with the help and support at Bairstow Eves Chafford Hundred. I brought my first property with them and the process was very smooth and stress free. They were helpful enough to contact the seller to speed up the process. As a first time buyer I felt very confident when dealt with recommended solicitor. Special thanks to Scott, Tina and our mortgage adviser Razi Rathore for commitment and wonderful help. Thank you.
Rahul · 25 October 2018
Agent replied · 23 October 2024
Thank you Rahul for taking the time to leave us with your fantastic 5* review of the smooth and stress free service you received from Bairstow Eves in Chafford Hundred. It is great to read that you felt very confident in using their services and I would like to wish you the very best in your first home. Kind regards, Emma.
★★★★★ 5/5
GoogleBairstow Eves, Chafford Hundred, made mine and my husband’s rental search so easy and smooth. Brandon was professional, helpful and personable and made the whole process accessible as well as straightforward. I would highly recommend Bairstow Eves for high standard, excellent customer service.
Amy · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBen was exceptionally helpful. It was a quick and smooth process. He really went the extra mile to help us. Always kept in touch with us while driving the process forward. Would highly recommend!
Brandon · 27 March 2024
Agent replied · 23 October 2024
Many thanks Brandon Scott for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust wanted to say a massive thanks to SOPHIE TYLER and manager KELLY for their tip top service. From viewing the flat to communicating with the seller and their solicitors to help getting our first home over the dotted line swiftly. HIGHLY RECOMMEND the team at Chafford hundred Bairstow Eves. MUCH BETTER service than other estate agents i have communicated with during our journey.
Fb · 6 December 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful 5* review! We're thrilled to hear that Sophie, Kelly, and the team provided you with exceptional service and helped make your first home purchase a smooth experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleReally helpful at Bairstow Eves Chafford Hundred. I brought my first property with them and forgot to take the water and electricity readings on the day I moved in. They were helpful enough to contact the seller to check the readings that the seller took when she left. It’s the small things that make this branch special. Special thanks to Scott for sorting that out for me.
Crystal · 25 October 2018
Agent replied · 23 October 2024
Hi Crystal, thank you for taking the time to leave us with your excellent 5 star review of our dedicated Bairstow Eves team in Chafford Hundred. It is great to read that Scott and the team helped you so much and went the extra mile in sorting things out for you. Best wishes in your new home. Emma.
★★★★★ 5/5
GoogleI would like to take this opportunity to thank Tony for his amazing support and professionalism along the way this very long and stresful process of buying a property. Always attentive to details and quick in finding answers to all my queries. I would recommend their service, they always add an extra effort to make things easier and comfortable.
Many thanks again!
Maria · 24 October 2020
Agent replied · 23 October 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the them. Kind regards, Donna.
★★★★★ 5/5
GoogleI have dealt with a dozen estate agents over the years, this team were by far the best. I was kept up to date with my applications progress, and my enquiries were dealt with promptly. A special thank you to Brandon who made the whole process run very smoothly.
Liam · 24 October 2022
Agent replied · 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you soo much Nick and team, I was able to rent an amazing property based on Nick's insight. Now that I've settled I do believe the place is the best suited to me and probably the best deal around!
I could not be more grateful for how approachable, informative, helpful and patient everyone was at this agency - 5 stars!
Anthony · 24 October 2020
Agent replied · 23 October 2024
Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated team.
Best wishes, Lucy
★★★★★ 5/5
GoogleI have been dealing with Conor. We have recently arrived in the UK from South Africa. Conor was very professional
He kept me updated with everything during the whole process. Went the extra mile for us
So happy you have dealt will him.
Thank you Conor, your company have an excellent staff member on their team.
Glynnis · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleZak was really helpful and supportive throughout the process of renting our home. Much appreciated!
Hoda · 24 November 2024
Agent replied · 8 December 2024
Thanks Hoda for leaving us your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to say a massive thank you do Brandon Scott who was a massive help with my move! Really informative & really made the process seem easy and stress free. Thank you Brandon!
Hayley · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Lydia and Jemma for being there through the whole process of my sale and purchase. Also to Andreea that helped me find my dream home and a really good buyer .
I would definitely recommend BairstowEves for their professionalism and dedication.
Gabriela · 24 October 2022
Agent replied · 23 October 2024
Many thanks for the fantastic recommendation, comments and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKnowledgeable team!
Very helpful and proactive in communication.
Most importantly unbiased and honest in their dealings.
I will recommend.
Thanks Matt, Andrea… Jemma and the rest of the team.
Benjamin · 27 January 2024
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service so far from all staff especially Sally and Brandon. My tenants have just moved in so early days but, I am confident that the 5 star service will continue 😊 …
Kay · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave been using this office to rent out my flat without issue for a few years. When the time came to sell the property , Scott and his team were professional and helpful from start to finish. They managed to market, carry out viewings and get me a buyer before my tenant had even left. I can't thank them and the lettings team enough.
Stephanie · 25 October 2016
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleFriendly, accommodating and understanding I cannot fault the customer service that I received throughout the entire renting process at Bairstow Eves. Unfortunately due to a change in circumstances I was unable to follow through with a potential property to rent but the staff, particularly Nick, were so understanding of the situation and I cannot thank them enough! Would highly recommend!
Eleanor · 25 October 2019
Agent replied · 23 October 2024
Thank you Eleanor for your kind words. Best wishes, Mark
★★★★★ 5/5
GoogleHaving been out of the renting market for 15 years I was worried and a bit stressed about what steps to take now that I needed to find a new place to rent.I found a new letting agents, Bairstow Eves in Chafford Hundred and as soon as I walked into the branch I felt everything was going to be alright. The staff were so friendly and I felt at ease straight away. Brandon proceeded to talk me through the whole process and helped me every step of the way up to collecting the keys. Brandon took all of the stress off the procedure and if it wasn't for him I think I would have pulled all my hair out.
Neil · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBest experience with letting negotiator, Zak, who has continually laise between with details on the process of letting.
Thank you, Zak.
Andrew · 17 January 2026
Agent replied · 17 April 2026
Thank you for your kind words about our negotiator, Zak. We're thrilled to hear that he has provided you with a positive experience and has kept you informed throughout the letting process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLettings were amazing in helping me find my first home. Can't thank them enough for all their help and expertise.
Sarah · 25 June 2024
Agent replied · 23 October 2024
Hi Sarah, thank you for your kind words! We are thrilled to hear that our lettings team was able to assist you in finding your first home. If you ever need any further assistance, feel free to reach out to us. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleJust want to say thank the team at Bairstow Eves (Chafford Hundred), especially Kayleigh, who have supported me with a valuation of my property along with a detailed information pack & a face to face discussion. I found it very helpful. The turn around between contacting them & setting up an appointment was great. Fully recommend using this estate agent :).
Elizabeth · 25 October 2018
Agent replied · 23 October 2024
Dear Ms Prowse,
Thank you for such a wonderful feedback. It is great to read such as it encourages us to do even more!
I am glad you found service delivered to you 5 star worthy.
Best wishes, Sarah
★★★★★ 5/5
GoogleThis was my first time renting with Bairstow Eves and Conor Coll, ensured the process was seamless through his professionalism and great customer service. Conor is super friendly and answered all questions I had efficiently and quickly. Conor's communication and knowledge is excellent and he is an asset to Bairstow Eves Estate Agent in Chafford Hundred. Thank you :)
Alannah · 25 October 2019
Agent replied · 23 October 2024
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
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