Trusted Agent profile · Thrapston

Sharman Quinney Thrapston reviews

3.6

★★★★★ Good

259 reviews across 2 platforms

16 High Street, Thrapston, NN14 4JH

Sharman Quinney's office in Thrapston, at 16 High Street, is rated 3.6 out of 5 across 259 reviews on two platforms, including 125 Google reviews rated 4.7.

Google logo

4.7 / 5

125

Reviews on Google

This office

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thrapston office, from every platform, shown as written. First names only.

5/5

Google

We have recently completed our house purchase and can only thank "Joshua Clark" and the whole Team at "Sharman Quinney" for helping us getting over the line as FTB's. Josh in particular has gone to extreme lengths to get us there and has worked tirelessly on our case which under any other circumstances could easily have failed. Top praise for a Top Team of which we a hugely grateful and would highly recommend to any buyers/sellers of property, Thank You!!

Rboy · 12 January 2023

Agent replied · 11 January 2025

Thank you for leaving us your review Roy and for your recommendation. We were delighted to help you move and hope you are very happy in your first home!

1/5

Trustpilot

Had to give one star when wanted to…

Had to give one star when wanted to give a zero.Sharman Quinney is a company to avoid at any cost.This estate agents sign you up for a 6 months contract when other agencies sign you upfor 3months.There is a 14 day cooling off periodwhich is law.For those 2 weeks there were numerous viewings and an offer which was accepted then after the 14 days the offer fell through as the buyers could apparently not get a mortgage.After that you are in a 6 month contract then the viewings were few and far between.when you chased them to ask them why it hasn’t sold when other houses in your street were sold with other agencies the lies then started and when the 6 months contract was almost at an end and you told them you would not be renewing it, the property had miraculously sold for considerable less than asking price.months after there was no completion date in sight and endless excuses l removed it off the market.

Julie · 9 February 2020

5/5

Google

I'm a first time buyer and was looking to buy a house in a year when I could afford my ideal home. I had spoken to several mortgage advisors and wasn't eligible to borrow what I needed. However, when I started my job at Sharman Quinney earlier this year, Leanne gave me the confidence to try again. Not only did she help me find the right mortgage, she also helped me find the right house. She also provided me with the cost of moving and helped me manage my monthly costs, which I have never had offered to me before with previous mortgage brokers. Leanne's knowledge and experience made me feel confident with purchasing a house sooner than I had planned too. After having my own experience, I try to encourage all of my buyers to speak to Leanne as I believe she can help them like she helped me.PositiveResponsiveness, Quality, Professionalism, Value

Mariella · 23 October 2022

Agent replied · 16 June 2024

We were so happy to help you Mariella :)

5/5

Google

I’ve just bought my first house though Sharman Quinney. Johnson and the team were available throughout the process to offer advice and reassurance. No question or request was to big, they supported me all the way. Great quality service.PositiveResponsiveness, Professionalism

David · 17 June 2021

Agent replied · 16 June 2024

Hello David, thank you for your review. Congratulations on the purchase of your first home, we are so pleased to hear how happy you are with the service you received from Johnson and the team. We hope you enjoy living in your new home!

4/5

Trustpilot

The Cambridge team at Sharman Quinney…

The Cambridge team at Sharman Quinney have just sold our house, great work all the way. We did have a rough start as our buyers buyer fell through twice which delayed things but the team kept me informed, agreed to remarketing to reach a sale. Big thanks to Jack, Katie & all involved.

Ian · 15 July 2023

5/5

Google

Despite being in a competitive situation with a house, Lucy and Mariella were excellent at keeping us up to date and helping us with everything we needed throughout the process. Thanks both!

Harriet · 17 June 2022

Agent replied · 16 June 2024

You're very welcome Harriet- more than happy to help! Thank you for leaving us your kind review :)

5/5

Google

We used the Thrapston branch of Sharman Quinney for our house move last year. Having previously had really poor service from another estate agent, we were really pleased to work with Kerry, Mariella, James, Johnson and Lucy. From valuation to sale, viewing to purchase they expertly handled the whole process. As a bonus, they introduced us to Leanne who somehow actually managed to make the arranging of a mortgage fun! Throughout the process the team worked hard to secure the sale, but also appreciated us a humans and the inevitable emotional rollercoaster house moving presents. We’ve since recommended Sharman Quinney to several of our friends who were moving as we’d be so impressed. Thanks all for your help!

Hayley · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for your lovely review Hayley and for your kind words. We were happy to help and really appreciate your recommendation

5/5

Trustpilot

Efficient and good customer service

Efficient and good customer service. Always followed up on issues or messages. Good honest professional advice when needed.

Sally · 17 June 2026

5/5

Google

Currently buying my first house and Mariella has been so helpful, very quick response to any emails and all round great has made the process as smooth as it can be

Jack · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for leaving us your kind review Jack

1/5

Trustpilot

Still advertising a house with foam in…

Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.

Sarah · 11 June 2026

5/5

Trustpilot

Flat Sale/Mortgage - Orchard Park Branch, Cambridge

Many thanks to all the team at Sharman Quinney, especially Oliver Roper-Gibbs for agreeing a sale on my flat and Vinnie Tesse for arranging my new mortgage.

Robert · 6 November 2024

5/5

Google

Bought my house through Sharman Quinney. It was a long, scarey process but Johnson kept us informed throughout and was so lovely to deal with he really took the edge off the stress of moving!PositiveResponsiveness, Professionalism

K · 17 June 2021

Agent replied · 16 June 2024

Thank you so much for leaving us your review. We are delighted to hear that Johnson was able to take the stress out of the moving process and that you had a positive experience with our team :)

1/5

Trustpilot

I had to give it 1 star as you can’t…

I had to give it 1 star as you can’t write a review otherwise, so in reality I give them 0 stars!! This company is an absolute sham!! Since the 10th July 2024 my elderly farther has been without hot water and heating, he is boiling pans and the kettle to wash his pots and pans, and carrying boiling water upstairs so he can have some kind of a wash!!! This is absolutely ridiculous disgusting and unacceptable, this company don’t give a fig, all you get is ‘oh, I’ve only just been given this case’ or ‘we are trying to contact the landlord’, this is utter rubbish.Duty of care, none existent !! If you are a landlord I advise you stay away from this farse of a company and seeking renting or selling elsewhere, if you were looking to rent or buy, forget it, stay as far away from this …( I can’t even call it a company)… array of people that do or don’t answer phones or emails under the name of sharman Quinny. My 0 stars stands firm! Avoid at all costs.

Lorraine · 25 July 2024

5/5

Google

We used Sharman Quinney Estate Agents because from the initial meeting of the valuation they were genuine, professional and friendly and we felt we could trust them and they listened to us. Each time we had a viewing we had feed back, we had at least one viewing a week and we felt that at all times we were kept in touch with updates and suggestions. Would highly recommend and thank you to all the staff that helped with the process of selling our house.PositiveProfessionalism

Karen · 23 October 2021

Agent replied · 16 June 2024

Thank you for your kind words Karen. We are delighted to hear how happy you are with the service you received from the Thrapston team and really appreciate your recommendation 😊 …

5/5

Google

We found sharman Quinney Estate Agents to be really professional throughout the process of selling our property. Communication was very clear and open, the whole team came to view the property which meant they all had knowledge of the house which supported the sale, this also meant that communication was positive as we had met most of the team. I would like to say that the whole team are so friendly and lovely to speak with. Thank you so much to team for supporting the sale of our property :) we will certainly recommend to others!PositiveResponsiveness, Quality, Professionalism, Value

Hanna · 23 October 2021

Agent replied · 16 June 2024

Thank you so much for taking the time to leave us your lovely review Hanna. We are delighted to hear how happy you are with our home moving service and really appreciate your recommendation :)

5/5

Google

We first registered our details with the Sharman Quinney team at Thrapston in late 2020. From the very beginning of our property search, the team have kept us up to date and fully informed as properties have become available every step of the way. Furthermore, they have even been able to help us source a mortgage offer with a member of their mortgage services team that’s even more competitive than the offer we had from our existing lender. Truly outstanding service all round. Special mentions go to Johnson, Lucy, Kerry and James who have all played their part in our best ever home buying experience! Thank you again for all your help!PositiveResponsiveness, Quality, Professionalism, Value

Christina · 23 October 2021

Agent replied · 16 June 2024

Hello Christina, thank you for your lovely review. We understand how stressful moving can be and so we work really hard to make the process as smooth and stress-free as possible. We are thrilled to hear how happy you are with the service you were provided by Johnson, Lucy, Kerry, James and the rest of the team :) We hope you enjoy your new home

5/5

Google

Great customer service from start to finish. A special thanks to Mariella & Kerry who made buying my first home such an easy and stress free experience!

Rebecca · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for leaving us your lovely review Rebecca. We hope you are very happy in your first home!

1/5

Google

Send three enquiries about a cottage I absolutely loved, never got a response from the Thrapston branch. I also emailed the main Sharman Quinney office to ask and they told me they had forwarded my email to the Thrapston branch, but I still never got a response. I don't know if they actually want to sell houses but I have a house to sell and I will not be putting it on the market with Sharman Quinney! In response to the below. One email can slip through the net, but I fail to see how three are missed.NegativeResponsiveness, Quality, Professionalism

Abi · 17 June 2021

Agent replied · 16 June 2024

Hello Abi, we are sorry to hear that you didn't get a response, we are not sure how this one slipped through the net. I have been informed that the branch manager has sent you an email this morning asking for your contact number so he can call you directly. We do apologise

5/5

Google

Really good experience. Lucy was amazing. Absolutely 5 star service. Couldn’t ask for more. Recommend.

Andy · 17 June 2023

Agent replied · 16 June 2024

Thank you for your kind review Andy.

5/5

Google

Sharman Quinney arrange my mortgages and my conveyancing and deserve every one of their five stars . Joshua who arranges the mortgage was great and Krishna Lad the solicitor was equally as good . I can’t praise them enough for making the whole process very easy and stressless . I highly recommend this company and am so pleased with the work they did

Tracy · 17 June 2023

Agent replied · 16 June 2024

Thank you so much for leaving us your kind review Tracy - we are always here to help :)

5/5

Google

Currently have a house going though and Mariella has been so helpful, quick response to any emails and questions! She’s made it much easier

Ruby · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for your kind review Ruby

1/5

Trustpilot

Sharman Quinney Hampton

Michael · 2 August 2026

1/5

Trustpilot

I wouldn’t give them a star

I wouldn’t give them a star. Service for rental appalling. No communication no reports sent till end of tenancy. House was left disgusting. They didn’t do reports or follow up on anything. Jay sat on mobile all time while Valentino made excuses for everything they got paid to manage!!!! JOKE

Michele · 29 December 2022

5/5

Google

Had a great experience with the Thrapston Team, We were buying and selling with them, unfortunately we had many issue with our house buying process, which Johnson and Rhianna assisted with in the best way they could given the situation with Covid-19. Unfortunately the house we were buying fell through due to no fault of Sharman Quinney, but we did still sell our house with them which did go smoothly given the situation. Great work guys, will definitely use you again in the future.PositiveResponsiveness, Quality

Debbie · 23 October 2020

Agent replied · 16 June 2024

Morning Debbie, thank you for your lovely review. We're happy that your move went through in the end and wish you all the best in your new home

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sharman Quinney's Google reviews

Questions about Sharman Quinney Thrapston

How many reviews does Sharman Quinney Thrapston have?

Sharman Quinney's Thrapston office has 259 reviews across two platforms: 125 on Google, 134 on Trustpilot (across the whole business).

What is Sharman Quinney Thrapston's rating?

Sharman Quinney Thrapston is rated 3.6 out of 5 across all 259 reviews, and 4.7 out of 5 on Google from 125 reviews.

Where is Sharman Quinney's Thrapston office?

Sharman Quinney Thrapston, 16 High Street, Thrapston, NN14 4JH.

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