Every review we hold for the Thornton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTop class service from Paul, Alex and Sophie at The Square Room in Thornton Cleveleys.
Paul attended at the address to value it. He was very complimentary, gave a great valuation, talked through all the details and made us feel relaxed and confident in selling our property. The pictures taken showed our home off beautifully.
Communication throughout the sale couldn’t have been better. Alex and Sophie kept us up to date. Chased the buyers solicitors for updates and very quickly responded to any messages sent to them.
At just over 80 years old and having lived in our property for nearly 60 years the staff at The Square Room made what was a stressful process (this being down to the buyers solicitor) as easy as they could and went above and beyond in dealing with matters for us.
If you’re thinking of selling your property don’t hesitate in using The Square Room as it’s a fantastic company.
Tina · 9 March 2023
★★★★★ 5/5
GoogleVery satisfied with the superb service we received from
The Square Room.
Paul was very pleasant and most helpful and informative in explaining the process at our initial meeting.
The friendly and courteous staff provided a professional service with good communication throughout.
They were super efficient in securing a quick sale and their fees were very reasonably priced.
Angela · 28 July 2024
★★★★★ 5/5
GoogleUsed Square Rooms to sell my mum's house. They were professional, friendly and compassionate. Very happy from beginning to end. Accepted an offer in just 4 weeks. The team kept us updated throughout the process of selling. Everyone I spoke to if I needed to call were friendly and helpful. Highly recommend!!
Linda · 31 March 2026
★★★★★ 5/5
GoogleGreat service from all the team, they were all very professional and extremely helpful. I highly recommend them and wouldn’t hesitate to use them again.
Karyn · 4 October 2026
★★★★★ 5/5
GoogleGreat communication from the square room when selling our house. Especially from Liam who was a great help. Would recommend square room to anyone selling.
Jai · 27 September 2026
★★★★★ 5/5
GoogleExceptional from start to finish. Paul, the MD, was very likeable, fee was VERY reasonable , things moved very quickly when I instructed them. Alex came to take the photos at 11.00 on agreed morning and it was online by 2.00 pm. Phone was virtually always answered, only very occasionally did I have to leave a message and then someone got back to me very quickly.
I was always kept in the loop. I can highly recommend these guys. Thank you to them.
Terrie · 9 November 2022
★★★★★ 5/5
GoogleFantastic experience with Paul and the team from Square Room, especially Eleanor. Paul valued our house at more then we expected and we even got over the asking price from the first viewer through the door, so he obviously knows what he’s talking about. We were kept up to date every step of the way and despite a few setbacks with the buyer’s chain, our house was sold relatively quickly.
Would highly recommend Square Room to anyone thinking of selling their home.
Joanne · 9 November 2022
★★★★★ 5/5
GoogleExcellent service , with competitive and transparent fees! Fantastic staff, right from the start with Alex who came out to value, Eleanor who was our main contact once a sale was agreed to Paul the MD who made sure we were updated and consulted every step of the way. Can definitely recommend The Square Room! Thank you.
Jennifer · 21 January 2026
★★★★★ 5/5
GoogleThank you to Paul and all the team at Square Room for their expertise, professionalism and assistance in the sale of our house. They kept us informed at all times of any developments as the process went along and answered any questions we had regarding the sale. They made, what could be a very stressful time, a lot smoother and easier than we thought it would be. Would certainly recommend the services of Paul and all his team. Many thanks.
Lynda · 10 October 2022
★★★★★ 5/5
GoogleCould not recommend more. I originally decided to use an online estate agent but didn’t have much interest. I then called square room and they sold it within 24 hours. They have a great team behind them and the owner Paul is so passionate. I’ve since recommended them to three other people and they have all now got buyers for their properties.
Daniel · 29 February 2024
★★★★★ 5/5
GooglePaul & everyone at the Square Room (mostly both Lauren’s and Alex in the office) couldn’t have been more helpful. There was no pressure to list our house with them, and when we decided to, everything was done quickly and professionally, the photos were amazing! We sold our house within a few days and the people in the office had excellent communication with us throughout the whole process. We even phoned Paul personally for some advice towards the end of our sale and he was super helpful. Will definitely be using The Square Room for every house sale now!
Alyce · 2 October 2022
★★★★★ 5/5
GoogleI would wholeheartedly recommend The Square Room as an estate agent. The people who work there are polite, friendly and helpful.
I would like to make special mention of Liam. I was experiencing great difficulty with various solicitors not responding and Liam took ownership of the problem and was a great help in getting the ball rolling.
Alan · 13 January 2026
★★★★★ 5/5
GoogleI have been very impressed by both the owner and staff at Square Room. I had 9 viewers on the first day and a sale was completed in excess of the asking price within 2 months. Although he was very knowledgeable, I thought at first that Paul may have over-valued the property - but obviously I was proved wrong. The office staff are friendly and professional and Sophie kept me fully informed throughout the whole transaction. I wouldn't instruct any other Estate Agency to buy or sell on my behalf now.
Jean · 10 September 2022
★★★★★ 5/5
GoogleAfter running into multiple difficulties with a previous agent, I contacted The Square Room to deal with our sale after them being recommended to me. Our house was on the market for over 4 weeks with the previous agent with next to no interest. Once it was marketed with The Square Room the house was sold within 5 days. Once sold, the updates from the team were fantastic. Seamless service from start to finish. In the future I’ll only ever go back to The Square Room and can’t thank Paul and his team enough. Special thanks to Sophie for the great photos she took and Alex & Lauren for being on the end of the phone to assist as required.
Sam · 10 September 2022
★★★★★ 5/5
GoogleThe Square room were responsible for selling my grandmas house for us after she had to move into a nursing home. They were fantastic. All the staff sympathised with the situation and how hard it was for us as a family to pack up and sell a house with over 50 years of memories in it. Paul was fantastic and well organised when he came to value it and the team were with us every step of the way from start to finish. They took charge of all viewings and informed us every step way of the way. Big shout out to Sophie. I couldn’t have done it without her but I feel all the staff and Paul were a credit to the business. I will always be grateful and highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Megan · 28 August 2022
★★★★★ 5/5
GoogleThe Square Room were efficient and professional right from the very beginning of the sale process. Everything was done quickly and on time in terms of getting my house on the market, from valuation to it first being listed on Right Move, etc and I was kept informed at every stage. After a number of viewings my house sold within three weeks of it first being listed and I've been very pleased with everything the Square Room did. Highly recommended.PositiveResponsiveness, Professionalism
Kim · 28 August 2022
★★★★★ 5/5
GooglePaul and the team were brilliant with us from start to finish. They were always available for support if we needed anything. It was nice to collect the keys at the office with all staff saying congratulations to us which i thought was a nice touch. Would recommend
Mark · 26 September 2024
★★★★★ 1/5
GoogleHad appointment of viewing a property, went there on time. But no ones there . There was another group waiting to view as well. Waited 20 mins for them still no show.
If they cancelled the viewing a phone call or email will be nice..
Very unprofessional...
Mohammad · 11 August 2022
Agent replied · 7 June 2023
Good afternoon, I cannot find your details on our system.
Please can you email paul@thesquareroom.co.uk with the property you requested to view and this can be looked into.
Many thanks
★★★★★ 5/5
GoogleMany thanks to Paul and the team at Square Room for the professional and efficient way they dealt with the letting and then the sale of my late mother's house in Thornton-Cleveleys. We had been with a couple of other agents before Squareroom with disappointing results.
Squareroom found tenants within days, vetted them, collected rents, organised gas safety checks, routine repairs and all the other necessary work in letting a property.
When it came to selling the house they gave realistic advice on the value and we had two offers within a week. They dealt with the buyers and solicitors and kept us informed at each stage of the process.
Their fee structure is simple and competitive, but more importantly they get results.
I will definitely use Squareroom in any future sales or lettings.
Ashley · 7 June 2022
★★★★★ 5/5
GoogleI sold my house in 6 hours of posting live. Danielle had took pictures on the day of my first appointment with Square Room and uploaded with my approval within 24 hours. Highly recommend these agents for fast results. Sophie kept me updated at every stage of the sale and liaised with my solicitor and the agents who dealt with my purchase of my new house. Will use again for any future purchases. Highly recommend these guys and the team were all fantastic and polite with all my queries.
Saiqa · 7 June 2022
★★★★★ 5/5
GoogleI decided to sell my house with The Square Room after initially buying the house from them and was impressed with that experience. Right from the beginning I knew they were professional.
Paul gave a realistic valuation of my property and discussed staging the house to maximise the photograph appeal and for viewings.
The girls who did viewings were all smart and professional and Lauren who negotiated the offer was really good with understanding my needs and my financial circumstances to get me the best offer for my house. She got me a better price than I had expected!
I know a time where someone hadn't actually booked to see my house but whilst showing a client several other properties, she suggested viewing mine too as it was worth considering too. I found this up selling really good-an extra person through the door is nothing but a bonus.
Communication is brilliant with the Square Room. You aren't hassled daily but not forgotten about. They seem to have the right level of keeping things moving along without it becoming annoying or not chasing things like I have found with other agents I have dealt with. They also got good relevant feedback from all my viewings.
I viewed properties with Square Room too and they were always punctual and knew a good amount about the properties.
I hope to now have found my forever home but should I need to sell, I wouldn't even look at another agent. Square Room all the way! And i recommend them to anyone. There is a reason they are the best agents in the area for sure!
Thanks to all the team though, not just the ones mentioned because I came to your office and you were all busy making everything happen so I am sure some get no mention but have played their part along the line.
Thanks guys!
Carly · 7 June 2022
★★★★★ 5/5
GooglePaul & everyone at the Square Room (mostly both Lauren’s and Alex in the office) couldn’t have been more helpful. There was no pressure to list our house with them, and when we decided to, everything was done quickly and professionally, the photos were amazing! We sold our house within a few days and the people in the office had excellent communication with us throughout the whole process. We even phoned Paul personally for some advice towards the end of our sale and he was super helpful. Will definitely be using The Square Room for every house sale now!
Alyce · 7 June 2022
★★★★★ 4/5
GoogleSquare room Sold my mother's flat, kept me fully informed by txt email and calls, girls in the office are always friendly, I like how they keep their prices lower than everyone else in the area.
Richard · 11 June 2026
★★★★★ 1/5
TrustpilotSeller Beware
Seller Beware!
Having searched for months for something suitable (as I only want to move for the right property) I finally found something that ticked almost every box. Knowing I had a potential private cash buyer for my house I called to view the EMPTY property I had seen and Square Room wouldn't even allow me to view the advertised property without proof of a sale agreed or proof that my house was on the market.
Claire · 13 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.